Knowledge on Demand Platform Lead, UNSW Business School

Location
Sydney NSW
 
Full job description
Job no: 533094
Work type: Full Time
Location: Sydney, NSW
Categories: Administration, Business Development / Industry Engagement, Project Management, Knowledge Exchange
Employment Type: Full Time, 35 hours per week

Duration: Continuing

Remuneration: Professional Level 7 $113K- $123K per annum+ 17% super + Annual Leave Loading

Location: Kensington, New South Wales

To be successful you will hold Australian Working Rights or Australian Citizenship. Visa sponsorship is not available for this appointment.

Why this role matters:

The Knowledge on Demand (KoD) Platform Lead plays a pivotal role in the operational delivery of UNSW Business School’s digital learning offerings. Responsible for the end-to-end coordination of KoD programs, this role ensures seamless learner experiences through efficient enrolment, logistics, platform functionality, and participant support.

Working closely with academic and professional staff, the KoD Platform Lead supports program setup, monitors delivery quality, and contributes to continuous improvement initiatives to enhance engagement and operational performance. The role also liaises with key stakeholders to ensure timely, high-quality execution of courses in alignment with the School’s strategic goals in impact and partnerships.

Reporting to the Senior Deputy Dean (Impact and Partnerships), this role is critical in maintaining the Business School’s reputation for responsive, partner-focused training experiences.

Skills Required:

Relevant tertiary qualification with subsequent experience in program coordination, project management, executive education, or a related field, or equivalent competence gained through a combination of education, training, and experience.
Excellent written and verbal communication skills, with strong attention to detail across logistical, instructional, and stakeholder-facing deliverables.
Demonstrated success working collaboratively with academic and professional staff, as well as external stakeholders, to support the planning and delivery of educational programs or services.
Experience working with a range of computer systems and applications, including learning management systems, customer relationship management platforms, and communication tools (e.g., Microsoft Teams and SharePoint).
Strong organisational and time management skills, with the ability to manage multiple programs and priorities in a dynamic environment while exercising sound judgement and initiative.
Proven experience supporting program or project delivery, including the coordination of logistics, tracking of milestones, and preparation of relevant documentation.
Demonstrated ability to work both independently and as part of a team, with a proactive and solutions-focused approach to meeting operational challenges.
An understanding of and commitment to UNSW's aims, objectives and values in action, together with relevant policies and guidelines.
Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.
To learn more about this position, and view the comprehensive skills and criteria list, a copy of the Position Description can be found by clicking on the position description button beneath our ad on JOBS@UNSW.

Benefits and Culture:

UNSW offer a competitive salary and access to a plethora of UNSW-perks including:

17% Superannuation and leave loading
Flexible working
Additional 3 days of leave over the Christmas Period
Access to lifelong learning and career development
Progressive HR practices
More information on the great staff benefits and culture can be found here.

How to apply

Please click to submit your application online. Applications submitted via email will not be accepted.

Please provide a resume and a cover letter addressing the selection criteria (Skills and Experience in the position description) and interest in the role.

To view the full position description, please click on the Position Description link below.

Contact

Aarti

Talent Acquisition Associate

a.aarti@unsw.edu.au

Applications close: Sunday 10th August before 11:30 pm

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, ****** orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.

Position Description

Advertised: 24 Jul 2025 AUS Eastern Standard Time
Applications close: 10 Aug 2025 AUS Eastern Standard Time