Job Description
Job Title- Associate
Location- India
Role Description:
Provide leadership, analysis and compliance policy guidance/support to facilitate and improve productivity of team. Act as a subject matter expert (SME) on client due diligence, fronting the KYC team and liaising with all levels of management across customers, Global Banking & Markets, GTB business lines, Compliance, and other support areas to ensure and efficient, flexible and accurate process for on boarding and revalidating clients.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your key responsibilities:
• For the delivery of high standards of client service, at the same time ensuring that all internal (eg Risk) and external (eg Compliance) standards requirements are met in full, utilizing a combination of onshore and offshore resource managed as a single global COB team.
• Ensure appropriate escalation policies exist and are followed. Work collectively with offshore management, develop and maintain a motivated and professionally trained staff, ensuring appropriate capacity panning, adherence to and improvement in performance and quality standards and appropriate career development.
• Chair regular meetings with the business and compliance to facilitate good communications and resolve KYC remediation issues within the organization for the varying business areas which are supported by COB.
• Provide leadership, support, guidance and coaching to the team.
• Ensure key stakeholders are kept informed of the progress and challenges and escalating issues where appropriate.
• Optimal management of resources, facilitating cross training, ensuring appropriate coverage to maintain throughput.
• Working in a pressurized, time-sensitive environment.
• Perform quality checks to ensure that defined guideline is adhered.
• Work as the process owner and ensure end to end management of all activities associated with the process
• Monitor process service delivery and ensure accomplishment of targets in adherence to SLAs
• Monitor capacity utilization within teams and allocate resources
• Ensure adherence to standards, procedures and also identify risk mitigants wherever there is a control issue
• Effectively manage risk and foster an environment where team is fully aware of Operational Risk management
• Work closely with other internal teams to ensure top of the line service to clients
• Prioritize tasks and ensure adherence to timelines for completion of activities
• Initiate and lead change management initiatives within the team
• Assist with recruitment and training process
• Supervise and manage development of team members
• Ensure structured upward & downward communication
• Conduct objective setting sessions, performance appraisals, provide feedback & coaching for all team members
• Ensure performance and efficiency of staff meet or exceeds expectation standards
• Cross train available resources to ensure 100% backup within the areas under control
• Support in preparing of MIS required for management decision making
• Should be adept in spotting trends (in data points) and analyze the same for further action
Your skills and experience:
Experience-
• Graduates with good academic records
• Overall experience of atleast 5 years in the Banking/Finance industry
• KYC background with a minimum of 3 years experience working in Client Onboarding team.
• Should be in people management role for atleast 2 years.
• Experience of working in a highly matrixed environment, and accustomed to bridging the gap between disparate organizations and cultures.
• Good knowledge of regulatory trends and developments
• Proven ability to prioritize competing demands.
• General knowledge of Business Banking product set, including TS Products
Skills/ Abilities-
• Effective communication skills – to be able to manage relationships with clients virtually.
• Able to cope well under pressure and meet deadlines
• Eye for detail and willingness to question current state practices
• Independent, self-motivated and a team player.
• Ability to use sound judgment to determine due diligence quality and if meets regulatory standards.
• Ability to apply regulatory guidance to review process in absence of written policy
• Excellent verbal and written communication skills
• Strong time management, organizational, planning and follow-up skills; ability to multi-task effectively
• Strong analytical and problem-solving skills.
• Strong interpersonal skills: ability to partner with internal partners and leverage internal resources
• Excellent attention to detail.
• Ability to use various PC and internet applications and tools to support the KYC process.
• Positive ‘can do attitude
• Strong capacity to assimilate other stakeholders’ perspectives and fast learning abilities
• Pro-active and business orientation with proven ability to prioritize and manage conflicting demands
• Ability to assess stakeholder needs to improve customer experience and showing resilience under pressure and providing best in class solutions
• Proficient in MS Office applications.
• Willingness to work in shifts
How we’ll support you
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
About us and our teams
https://www.db.com/company/company.htm
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, ****** orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation
Location- India
Role Description:
Provide leadership, analysis and compliance policy guidance/support to facilitate and improve productivity of team. Act as a subject matter expert (SME) on client due diligence, fronting the KYC team and liaising with all levels of management across customers, Global Banking & Markets, GTB business lines, Compliance, and other support areas to ensure and efficient, flexible and accurate process for on boarding and revalidating clients.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your key responsibilities:
• For the delivery of high standards of client service, at the same time ensuring that all internal (eg Risk) and external (eg Compliance) standards requirements are met in full, utilizing a combination of onshore and offshore resource managed as a single global COB team.
• Ensure appropriate escalation policies exist and are followed. Work collectively with offshore management, develop and maintain a motivated and professionally trained staff, ensuring appropriate capacity panning, adherence to and improvement in performance and quality standards and appropriate career development.
• Chair regular meetings with the business and compliance to facilitate good communications and resolve KYC remediation issues within the organization for the varying business areas which are supported by COB.
• Provide leadership, support, guidance and coaching to the team.
• Ensure key stakeholders are kept informed of the progress and challenges and escalating issues where appropriate.
• Optimal management of resources, facilitating cross training, ensuring appropriate coverage to maintain throughput.
• Working in a pressurized, time-sensitive environment.
• Perform quality checks to ensure that defined guideline is adhered.
• Work as the process owner and ensure end to end management of all activities associated with the process
• Monitor process service delivery and ensure accomplishment of targets in adherence to SLAs
• Monitor capacity utilization within teams and allocate resources
• Ensure adherence to standards, procedures and also identify risk mitigants wherever there is a control issue
• Effectively manage risk and foster an environment where team is fully aware of Operational Risk management
• Work closely with other internal teams to ensure top of the line service to clients
• Prioritize tasks and ensure adherence to timelines for completion of activities
• Initiate and lead change management initiatives within the team
• Assist with recruitment and training process
• Supervise and manage development of team members
• Ensure structured upward & downward communication
• Conduct objective setting sessions, performance appraisals, provide feedback & coaching for all team members
• Ensure performance and efficiency of staff meet or exceeds expectation standards
• Cross train available resources to ensure 100% backup within the areas under control
• Support in preparing of MIS required for management decision making
• Should be adept in spotting trends (in data points) and analyze the same for further action
Your skills and experience:
Experience-
• Graduates with good academic records
• Overall experience of atleast 5 years in the Banking/Finance industry
• KYC background with a minimum of 3 years experience working in Client Onboarding team.
• Should be in people management role for atleast 2 years.
• Experience of working in a highly matrixed environment, and accustomed to bridging the gap between disparate organizations and cultures.
• Good knowledge of regulatory trends and developments
• Proven ability to prioritize competing demands.
• General knowledge of Business Banking product set, including TS Products
Skills/ Abilities-
• Effective communication skills – to be able to manage relationships with clients virtually.
• Able to cope well under pressure and meet deadlines
• Eye for detail and willingness to question current state practices
• Independent, self-motivated and a team player.
• Ability to use sound judgment to determine due diligence quality and if meets regulatory standards.
• Ability to apply regulatory guidance to review process in absence of written policy
• Excellent verbal and written communication skills
• Strong time management, organizational, planning and follow-up skills; ability to multi-task effectively
• Strong analytical and problem-solving skills.
• Strong interpersonal skills: ability to partner with internal partners and leverage internal resources
• Excellent attention to detail.
• Ability to use various PC and internet applications and tools to support the KYC process.
• Positive ‘can do attitude
• Strong capacity to assimilate other stakeholders’ perspectives and fast learning abilities
• Pro-active and business orientation with proven ability to prioritize and manage conflicting demands
• Ability to assess stakeholder needs to improve customer experience and showing resilience under pressure and providing best in class solutions
• Proficient in MS Office applications.
• Willingness to work in shifts
How we’ll support you
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
About us and our teams
https://www.db.com/company/company.htm
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, ****** orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation
💡 Quick Summary
Seeking a career-building opportunity? The KYC Associate position is now open for candidates interested in the Bank Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
