About Job

CTC Undisclosed Job Location Jaipur Experience 0 - 3 yrs

Description

Roles & Responsibilities:

Windows server administration and management.

System Backups

MSSQL and MySQL Admin

Server Security

Working on Virtualization technologies like Hyper-V

Candidates will be responsible for troubleshooting of tickets, monitoring the server infrastructure and handling escalated tickets of low to medium complexity

Deliverable will include ticket ownership, response, resolution and update and handle escalated tickets from various levels.

Ensure adherence to customer & SLA commitments for self and the team.

Collaborate with fellow system administrators and support team members

Desired candidate profile:

Thorough knowledge of Windows server environment.

Experience into web hosting industry preferred

Outstanding troubleshooting skills

Ability to multitask and handle pressure

Excellent communication skills.

Ownership and follow-up skills

Should be able to perform independently and in teams