Job Description
•Role Purpose
The Language Specialist role is responsible to translate/ interprets/assist with the Language to assist the team and complete the required set of activities as desired from the profile this position is part of. The larger scope of work will be defined as per the requirements of the profile though the main requirement is to provide assistance in regard to the language proficiency.
Key Accountabilities
• Effective & regular follow up with customers for outstanding receivables
• Ensuring processes and procedures are followed regarding customer contacts, adhering to the process policy, legal requirement, reviewing collection data and allocating resources as needed
• Proactively inform any customer issues and escalation
• Issues & identified mistakes are not repeated
• Analyze system reports to ensure accuracy, research and resolve problems; ensure the integrity of assigned system and data.
• Ensuring timely and accurate creation and maintenance of data in People soft and other accounting systems, generating reports for Management information.
Key Skills & Experiences
Required Skills –
• Demonstrated effective verbal and written required language communication skills.
Qualifications –
• Associate Degree or Bachelor's Degree in a relevant field of work or an equivalent combination of education and work related experience.
Physical Requirements –
• Work is performed in a normal office environment.
• Ability to function effectively in different time zones.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, ****** orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
The Language Specialist role is responsible to translate/ interprets/assist with the Language to assist the team and complete the required set of activities as desired from the profile this position is part of. The larger scope of work will be defined as per the requirements of the profile though the main requirement is to provide assistance in regard to the language proficiency.
Key Accountabilities
• Effective & regular follow up with customers for outstanding receivables
• Ensuring processes and procedures are followed regarding customer contacts, adhering to the process policy, legal requirement, reviewing collection data and allocating resources as needed
• Proactively inform any customer issues and escalation
• Issues & identified mistakes are not repeated
• Analyze system reports to ensure accuracy, research and resolve problems; ensure the integrity of assigned system and data.
• Ensuring timely and accurate creation and maintenance of data in People soft and other accounting systems, generating reports for Management information.
Key Skills & Experiences
Required Skills –
• Demonstrated effective verbal and written required language communication skills.
Qualifications –
• Associate Degree or Bachelor's Degree in a relevant field of work or an equivalent combination of education and work related experience.
Physical Requirements –
• Work is performed in a normal office environment.
• Ability to function effectively in different time zones.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, ****** orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
💡 Quick Summary
Seeking a career-building opportunity? The Language Specialist position is now open for candidates interested in the Hotel Jobs sector. This role in Gurgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
