Job Description
Job description
Are you ready to be a part of something extraordinary?
Firmdale Hotels invites you to join our esteemed team at the Palace Laundry in
Fulham Broadway. We are on the lookout for a passionate Laundry Operative to
contribute to our legacy of exceptional service and attention to detail.
As a Laundry Operative at our Palace Laundry in Fulham, you
will play a pivotal role in ensuring the seamless operation of our linen
distribution process. Your primary responsibility will be to maintain
impeccable standards of cleanliness and assist in the efficient running of our
laundry facilities. Reporting to senior team members, you will uphold our
reputation for excellence by meticulously managing our linen inventory and
contributing to the overall organization and efficiency of the laundry
department
Responsibilities:
• Ensure the timely and thorough cleaning of
linen to uphold Firmdale's high standards.
• Collaborate with team members to streamline
laundry operations and maintain an organised workspace.
• Uphold strict quality control measures to
guarantee the freshness and cleanliness of all linens.
• Assist in inventory management, including
stock replenishment and rotation.
• Adhere to health and safety protocols to
create a safe working environment for yourself and your colleagues.
• Embrace opportunities for learning and growth,
demonstrating a proactive attitude towards personal and professional
development.
What you Need:
• A keen sense of teamwork and collaboration,
with a willingness to support colleagues and contribute to a positive work
environment.
• A meticulous eye for detail and a passion for
maintaining exceptional cleanliness standards.
• Genuine enthusiasm for the hospitality
industry and a commitment to delivering outstanding service.
• Ability to thrive in a fast-paced environment,
remaining calm under pressure and adapting to changing priorities.
• Excellent communication skills and a
professional demeanour, with the ability to interact confidently with
colleagues at all levels.
What
We Offer:
• Hourly rate of £11.47
• Access to Wagestream our
financial wellbeing app. Stream your accrued earnings before pay day,
benefit from everyday savings and real time financial coaching.
• Health cash
plan (including contributions towards dental, optical, alternative
and complementary therapies)
• Discounted cinema tickets,
gym membership, travel, retailers and restaurants
• Generous 30% discount off
food and drinks at our restaurants and bars
• Complimentary meals on shift
• Referral bonus scheme for
recommending top talent
• Flexible scheduling without
split shifts
• Dry cleaning service for
work attire and discounted personal dry cleaning
• Enhanced holiday allowance
based on length of service
• Season ticket loan for
convenient commuting
• Ongoing training,
professional development, and fully funded English lessons
• Regular social events, team
activities, and fitness sessions
• Benefits like cycle to work
scheme and annual long service awards
• One allocated paid day per
year for volunteering work
• Exclusive discounts at
Design Hotels, staff sales, spa discounts, and product perks
• And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
• Times Best Places to Work 2026
• The Kings Award for Enterprise 2026 for outstanding contribution to International Trade
• Manager of the Year – Helle Jensen – Cateys 2026
• Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2026
• Food & Beverage Manager of the Year Finalist - Pedro Paulo - Hotel Cateys 2026
• Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2026 as well as an AA Breakfast Award
• Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2026
• Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and Warren Street - Michelin keys
• The Soho Hotel and Ham Yard - Conde Nast Traveller 2026 Top Hotels in London.
• Number Sixteen - Best Boutique Hotels in London, The Times, 2026.
You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/
Located in the heart of Fulham Broadway, this role offers not only the opportunity to excel in your career but also the chance to be part of a dynamic team dedicated to excellence. If you are ready to take the next step in your career journey, we want to hear from you.
Apply now and join us in creating memorable experiences for our guests at Firmdale Hotels!
In line with the Asylum and Immigration Act 1++6, we do require all
applicants to have the eligibility to live and work in the United Kingdom.
Documentation will be required at interview stage.
Are you ready to be a part of something extraordinary?
Firmdale Hotels invites you to join our esteemed team at the Palace Laundry in
Fulham Broadway. We are on the lookout for a passionate Laundry Operative to
contribute to our legacy of exceptional service and attention to detail.
As a Laundry Operative at our Palace Laundry in Fulham, you
will play a pivotal role in ensuring the seamless operation of our linen
distribution process. Your primary responsibility will be to maintain
impeccable standards of cleanliness and assist in the efficient running of our
laundry facilities. Reporting to senior team members, you will uphold our
reputation for excellence by meticulously managing our linen inventory and
contributing to the overall organization and efficiency of the laundry
department
Responsibilities:
• Ensure the timely and thorough cleaning of
linen to uphold Firmdale's high standards.
• Collaborate with team members to streamline
laundry operations and maintain an organised workspace.
• Uphold strict quality control measures to
guarantee the freshness and cleanliness of all linens.
• Assist in inventory management, including
stock replenishment and rotation.
• Adhere to health and safety protocols to
create a safe working environment for yourself and your colleagues.
• Embrace opportunities for learning and growth,
demonstrating a proactive attitude towards personal and professional
development.
What you Need:
• A keen sense of teamwork and collaboration,
with a willingness to support colleagues and contribute to a positive work
environment.
• A meticulous eye for detail and a passion for
maintaining exceptional cleanliness standards.
• Genuine enthusiasm for the hospitality
industry and a commitment to delivering outstanding service.
• Ability to thrive in a fast-paced environment,
remaining calm under pressure and adapting to changing priorities.
• Excellent communication skills and a
professional demeanour, with the ability to interact confidently with
colleagues at all levels.
What
We Offer:
• Hourly rate of £11.47
• Access to Wagestream our
financial wellbeing app. Stream your accrued earnings before pay day,
benefit from everyday savings and real time financial coaching.
• Health cash
plan (including contributions towards dental, optical, alternative
and complementary therapies)
• Discounted cinema tickets,
gym membership, travel, retailers and restaurants
• Generous 30% discount off
food and drinks at our restaurants and bars
• Complimentary meals on shift
• Referral bonus scheme for
recommending top talent
• Flexible scheduling without
split shifts
• Dry cleaning service for
work attire and discounted personal dry cleaning
• Enhanced holiday allowance
based on length of service
• Season ticket loan for
convenient commuting
• Ongoing training,
professional development, and fully funded English lessons
• Regular social events, team
activities, and fitness sessions
• Benefits like cycle to work
scheme and annual long service awards
• One allocated paid day per
year for volunteering work
• Exclusive discounts at
Design Hotels, staff sales, spa discounts, and product perks
• And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
• Times Best Places to Work 2026
• The Kings Award for Enterprise 2026 for outstanding contribution to International Trade
• Manager of the Year – Helle Jensen – Cateys 2026
• Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2026
• Food & Beverage Manager of the Year Finalist - Pedro Paulo - Hotel Cateys 2026
• Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2026 as well as an AA Breakfast Award
• Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2026
• Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and Warren Street - Michelin keys
• The Soho Hotel and Ham Yard - Conde Nast Traveller 2026 Top Hotels in London.
• Number Sixteen - Best Boutique Hotels in London, The Times, 2026.
You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/
Located in the heart of Fulham Broadway, this role offers not only the opportunity to excel in your career but also the chance to be part of a dynamic team dedicated to excellence. If you are ready to take the next step in your career journey, we want to hear from you.
Apply now and join us in creating memorable experiences for our guests at Firmdale Hotels!
In line with the Asylum and Immigration Act 1++6, we do require all
applicants to have the eligibility to live and work in the United Kingdom.
Documentation will be required at interview stage.
💡 Quick Summary
Seeking a career-building opportunity? The Laundry Operative position is now open for candidates interested in the Hotel Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
