Job Description
AACSB is the world’s leading voice in business education, providing quality assurance (accreditation), insights and thought leadership, and transformative learning (e.g., conferences, seminars, and digital learning) to over 1,900 member organizations and more than 1,000 accredited business schools represented across 100+ countries. Guided by our core values of Members First, Inclusivity, Global Unity, Excellence, and Curiosity, we are dedicated to transforming business education to create a lasting, positive impact on society. Through a global lens, we foster collaboration between educators, students, and businesses to cultivate the next generation of great leaders. Synonymous with the highest standards of excellence since 1916, AACSB continues to connect and empower the business education community, ensuring a dynamic and inclusive future for business education worldwide.
As the L&D Program Manager (Facilitator Engagement), you will lead the logistical planning, facilitator coordination, and talent development for our global faculty portfolio under the umbrella of the AACSB Academy. This role is critical in ensuring the delivery of high-quality, impactful learning experiences by curating a diverse and skilled pool of facilitators and subject matter experts (SMEs) from our membership network.
The ideal candidate will be a strong project manager and relationship-builder, capable of managing contracts and logistics while cultivating meaningful partnerships with facilitators and SMEs. They will utilize platforms such as AACSB Community Forum (The Exchange), AACSB conferences, and other member engagement opportunities to identify and onboard new talent, support ongoing professional development, and maintain a world-class facilitator experience. This role also plays a vital part in aligning seminar content and delivery with the strategic goals of the AACSB Academy and upholding the expectations of AACSB’s global standards.
How you will contribute:
Collaborate cross-functionally to oversee end-to-end logistics for AACSB Academy products including faculty assignments, content, and evaluation.
Collaborate with the Instructional Designer to ensure alignment between facilitator needs and learning design objectives.
Identify, research, vet, and recruit new facilitators and SMEs from the AACSB global membership, ensuring geographic and experiential variety, following established protocols developed by the Academy team.
Use platforms such as The Exchange, conference attendance, and member engagement strategies to build a talent pipeline.
Draft, manage, and oversee contracts and agreements with facilitators and SMEs.
Maintain facilitator rosters, availability calendars, and assignment scheduling.
Ensure timely communication and clear expectations with facilitators.
Develop and sustain positive, ongoing relationships with facilitators and SMEs.
Establish a supportive community of practice, fostering collaboration and shared learning among facilitators.
Lead facilitator evaluation processes including gathering, analyzing, and synthesizing participant feedback.
Create and execute professional development plans including providing feedback and training to enhance facilitator delivery and content expertise.
Manage program evaluations, product assessment, and continuous improvement.
Bachelor’s degree in education, business, communications, or a related field.
Minimum 3–5 years of experience in program coordination, adult learning, professional development, or event/seminar management.
Strong project management and organizational skills with an ability to manage multiple priorities and stakeholders.
Experience with contract development and vendor/facilitator management.
Excellent interpersonal and communication skills; ability to foster relationships across cultures and disciplines.
Comfort with using member engagement platforms (e.g., forums, directories), video conferencing tools, and collaborative software.
Preferred Qualifications:
Master’s degree in education, organizational development, or related area.
Prior work experience in a global education or association environment.
Knowledge of AACSB accreditation standards and member institutions.
Familiarity with learning management systems, instructional design, or adult learning theory.
Why join AACSB?
We take pride in providing our employees with an inclusive work environment that promotes individual development. Our employees say our benefits, location, flexible work environment, and their colleagues are the primary drivers that attract and keep them with AACSB.
We offer a competitive benefit package, including generous vacation, sick and holiday paid time off, health/dental/vision insurance, 403B, short and long-term disability, life insurance, wellness allowance, tuition reimbursement, and a hybrid work environment.
As the L&D Program Manager (Facilitator Engagement), you will lead the logistical planning, facilitator coordination, and talent development for our global faculty portfolio under the umbrella of the AACSB Academy. This role is critical in ensuring the delivery of high-quality, impactful learning experiences by curating a diverse and skilled pool of facilitators and subject matter experts (SMEs) from our membership network.
The ideal candidate will be a strong project manager and relationship-builder, capable of managing contracts and logistics while cultivating meaningful partnerships with facilitators and SMEs. They will utilize platforms such as AACSB Community Forum (The Exchange), AACSB conferences, and other member engagement opportunities to identify and onboard new talent, support ongoing professional development, and maintain a world-class facilitator experience. This role also plays a vital part in aligning seminar content and delivery with the strategic goals of the AACSB Academy and upholding the expectations of AACSB’s global standards.
How you will contribute:
Collaborate cross-functionally to oversee end-to-end logistics for AACSB Academy products including faculty assignments, content, and evaluation.
Collaborate with the Instructional Designer to ensure alignment between facilitator needs and learning design objectives.
Identify, research, vet, and recruit new facilitators and SMEs from the AACSB global membership, ensuring geographic and experiential variety, following established protocols developed by the Academy team.
Use platforms such as The Exchange, conference attendance, and member engagement strategies to build a talent pipeline.
Draft, manage, and oversee contracts and agreements with facilitators and SMEs.
Maintain facilitator rosters, availability calendars, and assignment scheduling.
Ensure timely communication and clear expectations with facilitators.
Develop and sustain positive, ongoing relationships with facilitators and SMEs.
Establish a supportive community of practice, fostering collaboration and shared learning among facilitators.
Lead facilitator evaluation processes including gathering, analyzing, and synthesizing participant feedback.
Create and execute professional development plans including providing feedback and training to enhance facilitator delivery and content expertise.
Manage program evaluations, product assessment, and continuous improvement.
Bachelor’s degree in education, business, communications, or a related field.
Minimum 3–5 years of experience in program coordination, adult learning, professional development, or event/seminar management.
Strong project management and organizational skills with an ability to manage multiple priorities and stakeholders.
Experience with contract development and vendor/facilitator management.
Excellent interpersonal and communication skills; ability to foster relationships across cultures and disciplines.
Comfort with using member engagement platforms (e.g., forums, directories), video conferencing tools, and collaborative software.
Preferred Qualifications:
Master’s degree in education, organizational development, or related area.
Prior work experience in a global education or association environment.
Knowledge of AACSB accreditation standards and member institutions.
Familiarity with learning management systems, instructional design, or adult learning theory.
Why join AACSB?
We take pride in providing our employees with an inclusive work environment that promotes individual development. Our employees say our benefits, location, flexible work environment, and their colleagues are the primary drivers that attract and keep them with AACSB.
We offer a competitive benefit package, including generous vacation, sick and holiday paid time off, health/dental/vision insurance, 403B, short and long-term disability, life insurance, wellness allowance, tuition reimbursement, and a hybrid work environment.
💡 Quick Summary
Seeking a career-building opportunity? The L&D Program Manager (Facilitator Engagement) position is now open for candidates interested in the Event Management Jobs sector. This role in Tampa offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
