Lead Analyst

Job Description:

Overview

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value convenience, expertise and innovation for individuals, businesses, and institutional investors we serve worldwide.
• BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview

The RPSWT team leads the development of the next generation of integrated technology solutions for the company’s consumer and wealth management client-facing channels. Manages the Bank’s award-winning websites and e-Commerce initiatives. Responsible for the technology that drives key client-facing platforms and channels across Retail, Preferred, and GWIM including our Digital, Online, Mobile, Contact Center and Voice, Payments and Commerce, Fraud, Financial Center and Architecture Technologies.

Job Description

Manages multiple related and interdependent projects and technology change initiatives. Project responsibility requires responsibility for staff and budget. Communicates, influences and negotiates both vertically and horizontally to obtain or leverage necessary resources. Ability to analyze present-state, developing alternative future-state approaches and facilitating implementation. Creates a clear, coherent approach to guide effective program/initiative setup, execution, and control. Ensures clearly defined responsibilities and accountabilities for key program/project roles. Demonstrates knowledge of end-to-end business process into program planning and deciding processes. Develop, maintain, and report on an overall integrated delivery plan. Excellent project management skills, including the ability to prioritize work and meet deadlines. Business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes.

Responsibilities
• Responsible for managing the Cross Technology initiative and base funding allocations.
• Act as a liaison between technology teams and business support managers to assist with technology funding related gaps, challenges and changes.
• Developing tools and tracking mechanisms to ensure all financial decisions and changes are clearly documented and communicated on a timely basis.
• Resource and Direct Expense forecasting.
• Ensuring programs and projects are forecasted as expected from a spend perspective.
• Partnering with the Tech Teams, BSMs, PMO and in some cases LOB.
• Assisting project teams in activities to resolve planning and funding issues/gaps.
• Supporting strategic and ad hoc business support and financial needs.
• All of the above project/program management description and responsibilities refer and apply to all GBS initiatives and horizontals in addition to the technical business programs.