Job Description
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Culture Amp
Join us on our mission to make a better world of work.
Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world's top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit cultureamp.com.
How you can help make a better world of work
The Lead Automation Engineer is the technical architect of our internal efficiency. You will lead a small, high-impact team of two engineers to move our business beyond static integrations and into the era of agentic workflows. While we maintain a robust AWS serverless foundation, you will be a "power user" of our agentic AI platforms, building intelligent agents that act as a multiplier for our workforce.
As part of this team of amazing humans,
You will
Automate, automate, automate: Automate key business processes, creating internal efficiency through impactful workflows across core systems of record
Design Solutions: Lead the design and deployment of intelligent agents, transforming how the business interacts with internal data
Own the roadmap: Define when to build custom Python/AWS Serverless solutions for unique differentiators and when to leverage iPaaS for speed and scale
Partner with the Business: Collaborate directly with internal business units to identify "untapped" automation opportunities, acting as a consultant rather than just a technical resource.
Lead a CoE: Establish high-bar standards for documentation, security, and observability across all automated workflows. Guide incident response and root-cause analysis; turn learnings into durable improvements.
Develop Talent: Mentor and manage a team of two engineers, conducting code reviews and providing the technical "air cover" needed for them to grow and innovate. Write clear docs, samples, and runbooks that make integrations dependable and repeatable.
You have
Extensive experience in Software or Integration Engineering: With a proven track record of designing complex, reliable systems.
Mastery of Python & AWS Serverless: Deep hands-on experience with Lambda, Step Functions, and EventBridge to build event-driven architectures.
SaaS Ecosystem Expertise: Expert-level knowledge of Enterprise software (eg Salesforce, NetSuite, and Slack) APIs, including a strong grasp of their schemas and rate limits. Deep experience with APIs (REST/GraphQL) and webhooks.
Agentic Power-User Skills: Experience (or a deep technical interest) in Prompt Engineering, function calling, and RAG (Retrieval-Augmented Generation) within enterprise AI platforms.
You are
A Strategic Partner: You focus on the outcome for the stakeholder, not just the output of the code.
Composed Leader: Clear communication with technical and non-technical stakeholders; calm leadership during ambiguity or high pressure.
Tool-Agnostic: You have the maturity to choose a "low-code" or "no-code" solution if it's the right move for the business, saving custom dev for the hardest problems.
An Intelligent Systems Evangelist: You are excited about the shift from "moving data" to "building agents" and can articulate that vision to non-technical peers.
Operational-Minded: You believe that an automation isn't finished until it is documented, monitored, and resilient enough to "fail gracefully.".
We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are:
Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
Programs, coaching, and budgets to help you thrive personally and professionally
Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
Team budgets dedicated to team building activities and connection
Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
Extended year-end breaks: An extended refresh period at the end of year
Excellent parental leave and in work support program available from day 1 of joining Culture Amp
5 Social Impact Days a year to make a positive impact on the community outside of work
MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
Medical insurance coverage for you and your family (Available for US & UK only)
Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place.
We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.
Please keep reading...
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.
We strongly encourage you to apply if you're interested: we'd love to know how you can amplify our team with your unique experience!
If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany). These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process—and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions.
If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.
Culture Amp
Join us on our mission to make a better world of work.
Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world's top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit cultureamp.com.
How you can help make a better world of work
The Lead Automation Engineer is the technical architect of our internal efficiency. You will lead a small, high-impact team of two engineers to move our business beyond static integrations and into the era of agentic workflows. While we maintain a robust AWS serverless foundation, you will be a "power user" of our agentic AI platforms, building intelligent agents that act as a multiplier for our workforce.
As part of this team of amazing humans,
You will
Automate, automate, automate: Automate key business processes, creating internal efficiency through impactful workflows across core systems of record
Design Solutions: Lead the design and deployment of intelligent agents, transforming how the business interacts with internal data
Own the roadmap: Define when to build custom Python/AWS Serverless solutions for unique differentiators and when to leverage iPaaS for speed and scale
Partner with the Business: Collaborate directly with internal business units to identify "untapped" automation opportunities, acting as a consultant rather than just a technical resource.
Lead a CoE: Establish high-bar standards for documentation, security, and observability across all automated workflows. Guide incident response and root-cause analysis; turn learnings into durable improvements.
Develop Talent: Mentor and manage a team of two engineers, conducting code reviews and providing the technical "air cover" needed for them to grow and innovate. Write clear docs, samples, and runbooks that make integrations dependable and repeatable.
You have
Extensive experience in Software or Integration Engineering: With a proven track record of designing complex, reliable systems.
Mastery of Python & AWS Serverless: Deep hands-on experience with Lambda, Step Functions, and EventBridge to build event-driven architectures.
SaaS Ecosystem Expertise: Expert-level knowledge of Enterprise software (eg Salesforce, NetSuite, and Slack) APIs, including a strong grasp of their schemas and rate limits. Deep experience with APIs (REST/GraphQL) and webhooks.
Agentic Power-User Skills: Experience (or a deep technical interest) in Prompt Engineering, function calling, and RAG (Retrieval-Augmented Generation) within enterprise AI platforms.
You are
A Strategic Partner: You focus on the outcome for the stakeholder, not just the output of the code.
Composed Leader: Clear communication with technical and non-technical stakeholders; calm leadership during ambiguity or high pressure.
Tool-Agnostic: You have the maturity to choose a "low-code" or "no-code" solution if it's the right move for the business, saving custom dev for the hardest problems.
An Intelligent Systems Evangelist: You are excited about the shift from "moving data" to "building agents" and can articulate that vision to non-technical peers.
Operational-Minded: You believe that an automation isn't finished until it is documented, monitored, and resilient enough to "fail gracefully.".
We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are:
Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
Programs, coaching, and budgets to help you thrive personally and professionally
Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
Team budgets dedicated to team building activities and connection
Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
Extended year-end breaks: An extended refresh period at the end of year
Excellent parental leave and in work support program available from day 1 of joining Culture Amp
5 Social Impact Days a year to make a positive impact on the community outside of work
MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
Medical insurance coverage for you and your family (Available for US & UK only)
Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place.
We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.
Please keep reading...
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.
We strongly encourage you to apply if you're interested: we'd love to know how you can amplify our team with your unique experience!
If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany). These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process—and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions.
If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.
💡 Quick Summary
Seeking a career-building opportunity? The Lead Automation Engineer position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.