Job Description
Location:
JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA
Belong
Be a part of an inclusive environment
Be your authentic self
Be a part of something bigger than you
Be a part of a community far beyond our walls
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a community, and become the best version of you.
Compensation: Hourly
Schedule: Full-Time
Position Type: N-Management
Remote Work? N
Benefits
Health Insurance
Dental and Vision
Paid Time Off
401K
Pet Insurance
Parking and Metro Reimbursement
Travel Perks and Benefits
Recognition and Rewards
Growth Opportunities
Holiday pay
Free Meals
Free uniforms
Free life insurance
Free short-term disability
…and much more!
JOB SUMMARY
Read and analyze banquet events to gather guest information, and determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Set up banquet area/room, ensuring cleanliness and proper setup. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Inspect storage areas for organization, use of First In First Out (FIFO), and cleanliness and rectify any deficiencies. Communicate with guests and other employees to ensure guest needs are met. Ensure staff is working together as a team. Direct final breakdown and cleanup of function rooms.
JOB SPECIFIC TASKS
Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
Comply with quality assurance expectations and standards.
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Assist your and other departments when needed to ensure optimum service to guests.
Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Complete appropriate safety training and certifications to perform work tasks.
Address guests' service needs in a professional, positive, and timely manner.
Assist other employees to ensure proper coverage and prompt guest service.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Thank guests with genuine appreciation and provide a fond farewell.
Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Our Mission
We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community.
Our Vision
To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities.
Our Core Values
We Inspire People
We Embrace Innovation
We Pursue Accountability
SOCIAL MEDIA SITES
Marriott Careers: https://www.youtube.com/user/MarriottJobs
JW Marriott Miami
Website: https://www.marriott.com/hotels/travel/miajw-jw-marriott-miami/
Instagram: https://www.instagram.com/jwmarriottmiami/?hl=en
Facebook: https://www.facebook.com/JWMarriottHotelMiami/
Twitter: https://twitter.com/jwmarriottmia?lang=en
Maps: https://www.marriott.com/hotels/maps/travel/miajw-jw-marriott-miami/
E-VERIFY
MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program.
MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.
JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA
Belong
Be a part of an inclusive environment
Be your authentic self
Be a part of something bigger than you
Be a part of a community far beyond our walls
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a community, and become the best version of you.
Compensation: Hourly
Schedule: Full-Time
Position Type: N-Management
Remote Work? N
Benefits
Health Insurance
Dental and Vision
Paid Time Off
401K
Pet Insurance
Parking and Metro Reimbursement
Travel Perks and Benefits
Recognition and Rewards
Growth Opportunities
Holiday pay
Free Meals
Free uniforms
Free life insurance
Free short-term disability
…and much more!
JOB SUMMARY
Read and analyze banquet events to gather guest information, and determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Set up banquet area/room, ensuring cleanliness and proper setup. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Inspect storage areas for organization, use of First In First Out (FIFO), and cleanliness and rectify any deficiencies. Communicate with guests and other employees to ensure guest needs are met. Ensure staff is working together as a team. Direct final breakdown and cleanup of function rooms.
JOB SPECIFIC TASKS
Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
Comply with quality assurance expectations and standards.
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Assist your and other departments when needed to ensure optimum service to guests.
Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Complete appropriate safety training and certifications to perform work tasks.
Address guests' service needs in a professional, positive, and timely manner.
Assist other employees to ensure proper coverage and prompt guest service.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Thank guests with genuine appreciation and provide a fond farewell.
Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Our Mission
We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community.
Our Vision
To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities.
Our Core Values
We Inspire People
We Embrace Innovation
We Pursue Accountability
SOCIAL MEDIA SITES
Marriott Careers: https://www.youtube.com/user/MarriottJobs
JW Marriott Miami
Website: https://www.marriott.com/hotels/travel/miajw-jw-marriott-miami/
Instagram: https://www.instagram.com/jwmarriottmiami/?hl=en
Facebook: https://www.facebook.com/JWMarriottHotelMiami/
Twitter: https://twitter.com/jwmarriottmia?lang=en
Maps: https://www.marriott.com/hotels/maps/travel/miajw-jw-marriott-miami/
E-VERIFY
MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program.
MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.
💡 Quick Summary
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