Job Description
T
Telecommunications TALENT IT SOLUTIONS
Customer service/ BPO
Telecommunications TALENT IT SOLUTIONS • Ahmedabad, Gujarat • via Talents Jobs
2 days ago
₹20K–₹80K a year
Internship
No Degree Mentioned
Apply on Talents Jobs
Job description
Job opening for Customer service/ BPO at TALENT IT SOLUTIONS in Ahmedabad. Requires 0 - 8 years of experience and qualification: Bachelor Degree. Apply now to join this opportunity.
Report this listing
A
Adani Transmission (ATL)
Lead Contact Centre
Adani Transmission (ATL) • Ahmedabad, Gujarat • via BeBee
10 days ago
Full–time
Apply on BeBee
Apply on Jobrapido.com
Job description
Required Qualifications & Skills
• Education: Graduate/Postgraduate Operations Management, or related fields.
• Experience: Minimum 8 years of experience in managing call center operations.
Key Responsibilities
Operations Management:
• Manage complete operations of the call center, ensuring smooth functioning and adherence to SLAs.
• Monitor daily activities and implement process improvements for efficiency.
Team Leadership:
• Lead and manage telecaller teams, including recruitment, training, and performance evaluation.
• Build a strong pipeline of skilled resources to meet operational demands.
Training & Development:
• Design and deliver training programs for telecallers to enhance communication and conversion skills.
Infrastructure & Technology:
• Ensure proper setup and maintenance of call center infrastructure, including systems and software.
• Manage hunting numbers and configure inbound and outbound call flows.
Call Dynamics & Strategy:
• Develop strategies for inbound and outbound call management to optimize customer engagement.
• Monitor call quality and implement corrective actions as needed.
Vendor & External Coordination:
• Coordinate with external agencies and vendors for technology and operational support.
Telecommunications TALENT IT SOLUTIONS
Customer service/ BPO
Telecommunications TALENT IT SOLUTIONS • Ahmedabad, Gujarat • via Talents Jobs
2 days ago
₹20K–₹80K a year
Internship
No Degree Mentioned
Apply on Talents Jobs
Job description
Job opening for Customer service/ BPO at TALENT IT SOLUTIONS in Ahmedabad. Requires 0 - 8 years of experience and qualification: Bachelor Degree. Apply now to join this opportunity.
Report this listing
A
Adani Transmission (ATL)
Lead Contact Centre
Adani Transmission (ATL) • Ahmedabad, Gujarat • via BeBee
10 days ago
Full–time
Apply on BeBee
Apply on Jobrapido.com
Job description
Required Qualifications & Skills
• Education: Graduate/Postgraduate Operations Management, or related fields.
• Experience: Minimum 8 years of experience in managing call center operations.
Key Responsibilities
Operations Management:
• Manage complete operations of the call center, ensuring smooth functioning and adherence to SLAs.
• Monitor daily activities and implement process improvements for efficiency.
Team Leadership:
• Lead and manage telecaller teams, including recruitment, training, and performance evaluation.
• Build a strong pipeline of skilled resources to meet operational demands.
Training & Development:
• Design and deliver training programs for telecallers to enhance communication and conversion skills.
Infrastructure & Technology:
• Ensure proper setup and maintenance of call center infrastructure, including systems and software.
• Manage hunting numbers and configure inbound and outbound call flows.
Call Dynamics & Strategy:
• Develop strategies for inbound and outbound call management to optimize customer engagement.
• Monitor call quality and implement corrective actions as needed.
Vendor & External Coordination:
• Coordinate with external agencies and vendors for technology and operational support.
💡 Quick Summary
Seeking a career-building opportunity? The Lead Contact Centre position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
