Job Description
We are seeking a dedicated and organized Lead Dental Receptionist for 2 locations to join our dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing front desk operations. This role requires proficiency in handling phone systems, scheduling appointments, and maintaining electronic medical records. The Lead Dental Receptionist will play a crucial role in ensuring smooth daily operations within the dental offices.
Duties
Lead the FD with 2 offices
Greet patients warmly and manage their check-in and check-out processes.
Schedule and confirm patient appointments using Paradigm or similar dental software.
Answer phone calls promptly, addressing inquiries and providing information about services.
Maintain accurate electronic medical records and patient files.
Process patient information, including insurance verification, insurance breakdowns and billing inquiries.
Collaborate with dental staff, DDS, RDH, DA to ensure efficient patient flow and communication.
Manage office supplies and maintain a clean and organized front desk area.
Utilize dental and medical terminology to assist in patient interactions and documentation.
Requirements
Previous experience as a Dental Receptionist or in a similar front desk role in a dental office preferred.
Dental assisting background an asset
Proficiency in dental office software such as Paradigm is highly desirable.
Strong administrative skills with attention to detail and accuracy
Excellent communication skills, both verbal and written.
Knowledge of dental terminology related to dentistry is an asset.
Ability to multitask effectively in a fast-paced environment.
Strong organizational skills with the ability to prioritize tasks efficiently.
Join our team and contribute to providing excellent dental care while ensuring a positive experience for our patients!
Only those with experience and qualifications will be contacted.
Job Type: Permanent
Pay: $18.62-$25.00 per hour
Expected hours: 30 – 35 per week
Benefits:
Dental care
On-site parking
Schedule:
Every Weekend
Monday to Friday
Experience:
Dental receptionist: 1 year (required)
Work Location: In person
Duties
Lead the FD with 2 offices
Greet patients warmly and manage their check-in and check-out processes.
Schedule and confirm patient appointments using Paradigm or similar dental software.
Answer phone calls promptly, addressing inquiries and providing information about services.
Maintain accurate electronic medical records and patient files.
Process patient information, including insurance verification, insurance breakdowns and billing inquiries.
Collaborate with dental staff, DDS, RDH, DA to ensure efficient patient flow and communication.
Manage office supplies and maintain a clean and organized front desk area.
Utilize dental and medical terminology to assist in patient interactions and documentation.
Requirements
Previous experience as a Dental Receptionist or in a similar front desk role in a dental office preferred.
Dental assisting background an asset
Proficiency in dental office software such as Paradigm is highly desirable.
Strong administrative skills with attention to detail and accuracy
Excellent communication skills, both verbal and written.
Knowledge of dental terminology related to dentistry is an asset.
Ability to multitask effectively in a fast-paced environment.
Strong organizational skills with the ability to prioritize tasks efficiently.
Join our team and contribute to providing excellent dental care while ensuring a positive experience for our patients!
Only those with experience and qualifications will be contacted.
Job Type: Permanent
Pay: $18.62-$25.00 per hour
Expected hours: 30 – 35 per week
Benefits:
Dental care
On-site parking
Schedule:
Every Weekend
Monday to Friday
Experience:
Dental receptionist: 1 year (required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Lead Dental Receptionist position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.