Job Description
Role Responsibilities
The role will work closely with and report to Head E2E Cost Management (P2P GPO). The role will support building and executing a framework for Finance to run standardised, efficient and well controlled process relating to cost across Standard Chartered. The role should help identify process issues (such as anomalies / exceptions, inefficiencies, control gaps) and suggest solutions to fix them. The role should also help identify continuous improvement opportunities with an endeavour to establish best-in-class cost processes. The role should also be able to define metrics for measuring progress and success for process excellence.
Strategy
Developing and maintaining the strategy for the end to end cost processes, and integrating this with the overall Finance Strategy, with a mid-long term horizon:
• Maintaining knowledge and insight into management of similar processes in comparable institutions, ensuring that suitable benchmarks are maintained for the effectiveness of each process and its cost
• Building a clear perspective on how advances in technology will affect or enable the delivery of the process (for example, how robotics and AI will work within the process, and the implications for people, data and systems)
• Identifying the appropriate location strategy for the process, including which elements of the process will be managed from central locations, which will be decentralised, and the allowable variations to cater for specific local requirements
• Specifying the future technology and data roadmap for the process, and negotiating appropriate investment spend
• Collaborating with CFOs and GPOs to establish a complete strategy for Finance Operations across all major Finance processes
Change and Transformation:
• Support the ongoing transformation efforts, and especially centrally driven initiatives
• Partner with P2P Leadership team, CFO teams and Aspire to deliver on TOM & process transformation agendas
• Leverage business process service management tools such as ARIS, ServiceNow, Power BI and in-house work-force management tools to fast-track converting opportunities into solutions and their implementation
Metrics & Measurement:
• Developing process framework, defining key metrics covering quality, timelines, efficiency, cost, voice of customer and continuous improvement to effectively manage people and process performance and outcomes.
• Manage the periodic central consolidation and governance and operating rigor to measure the metrics and measurements
• Develop and drive robust measures and metrics to effectively manage the cost processes
People and Talent
• Managing talent recruitments, retention and development needed to meet the people element of overall strategy for the process
Others
• Contributing to the effectiveness of the team by utilizing interpersonal skills to work with various finance and other cross functional members
• Leverage process/domain expertise to identify opportunities for quality & process design improvement
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Ensure all regulatory requirements relating to the Global Process are met (this includes for the Group as well as for all local regulators)
Key Stakeholders
• GPOs
• Business, Function and Country CFOs
• Group Finance teams
• Treasury, Risk and Supply Chain teams
• Finance Forum
Our Ideal Candidate
• Likely to be educated to degree level
• Strong experience of operating or transforming the Cost process
• Capable of influencing senior stakeholders
• Proven leader of transformational change who is able to inspire and motivate teams
• Certification such as Lean Six Sigma preferred
ROLE SPECIFIC TECHNICAL COMPETENCIES
• Manage Conduct Advanced
• Manage Risk Advanced
• Manage People Advanced
• Finance – Risk & Controls
• Advanced
• Finance – External Reporting Advanced
• Business – Process Management Expert
• Business – Manage Change Advanced
• Finance – Internal Reporting Advanced
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to , together with our brand promise, to be are achieved by how we each live our . When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential
The role will work closely with and report to Head E2E Cost Management (P2P GPO). The role will support building and executing a framework for Finance to run standardised, efficient and well controlled process relating to cost across Standard Chartered. The role should help identify process issues (such as anomalies / exceptions, inefficiencies, control gaps) and suggest solutions to fix them. The role should also help identify continuous improvement opportunities with an endeavour to establish best-in-class cost processes. The role should also be able to define metrics for measuring progress and success for process excellence.
Strategy
Developing and maintaining the strategy for the end to end cost processes, and integrating this with the overall Finance Strategy, with a mid-long term horizon:
• Maintaining knowledge and insight into management of similar processes in comparable institutions, ensuring that suitable benchmarks are maintained for the effectiveness of each process and its cost
• Building a clear perspective on how advances in technology will affect or enable the delivery of the process (for example, how robotics and AI will work within the process, and the implications for people, data and systems)
• Identifying the appropriate location strategy for the process, including which elements of the process will be managed from central locations, which will be decentralised, and the allowable variations to cater for specific local requirements
• Specifying the future technology and data roadmap for the process, and negotiating appropriate investment spend
• Collaborating with CFOs and GPOs to establish a complete strategy for Finance Operations across all major Finance processes
Change and Transformation:
• Support the ongoing transformation efforts, and especially centrally driven initiatives
• Partner with P2P Leadership team, CFO teams and Aspire to deliver on TOM & process transformation agendas
• Leverage business process service management tools such as ARIS, ServiceNow, Power BI and in-house work-force management tools to fast-track converting opportunities into solutions and their implementation
Metrics & Measurement:
• Developing process framework, defining key metrics covering quality, timelines, efficiency, cost, voice of customer and continuous improvement to effectively manage people and process performance and outcomes.
• Manage the periodic central consolidation and governance and operating rigor to measure the metrics and measurements
• Develop and drive robust measures and metrics to effectively manage the cost processes
People and Talent
• Managing talent recruitments, retention and development needed to meet the people element of overall strategy for the process
Others
• Contributing to the effectiveness of the team by utilizing interpersonal skills to work with various finance and other cross functional members
• Leverage process/domain expertise to identify opportunities for quality & process design improvement
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Ensure all regulatory requirements relating to the Global Process are met (this includes for the Group as well as for all local regulators)
Key Stakeholders
• GPOs
• Business, Function and Country CFOs
• Group Finance teams
• Treasury, Risk and Supply Chain teams
• Finance Forum
Our Ideal Candidate
• Likely to be educated to degree level
• Strong experience of operating or transforming the Cost process
• Capable of influencing senior stakeholders
• Proven leader of transformational change who is able to inspire and motivate teams
• Certification such as Lean Six Sigma preferred
ROLE SPECIFIC TECHNICAL COMPETENCIES
• Manage Conduct Advanced
• Manage Risk Advanced
• Manage People Advanced
• Finance – Risk & Controls
• Advanced
• Finance – External Reporting Advanced
• Business – Process Management Expert
• Business – Manage Change Advanced
• Finance – Internal Reporting Advanced
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to , together with our brand promise, to be are achieved by how we each live our . When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential
💡 Quick Summary
Seeking a career-building opportunity? The Lead| FPA position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
