Job Description
About WeWork
WeWork is a platform for creators, providing hundreds of thousands of members around the world with space, community and services that enable them to do what they love and create their life’s work. Our mission is to create a world where people work to make a life, not just a living, and our own team members are central to that goal.
About the role
WeWork India is seeking a Lead, Growth Operations to help enable and assist the Digital Products vertical. This role will be part of our Sales Organization with cross-functional responsibilities and interaction with stakeholders from other functions in the organization as an integral part of the role.
This role will be a hybrid of work on the Digital Products vertical (On-Demand, All Access, Virtual Office and WBS product lines) - along with assisting our digital marketing efforts overall.
The Growth Operations team is responsible for ensuring that WeWork sustains its exponential growth by focusing on the value propositions, product offerings and member experiences and touchpoints that matter most. The team works closely with our sales and marketing teams, along with a broader set of cross functional partners to test, incubate and scale our ideas.
The candidate will endeavour to provide critical insights, inform our strategy and execute on a diverse range of initiatives including growth insights, strategic planning, sales strategy, sales incentives and goal setting - with the key objective being the improvement of efficiency and driving results. Additionally, the role would involve setting up of systems, processes and operational assistance to the teams on ground - enabling the scaling and sustainable growth of the Digital Products vertical
Roles and Responsibilities
• Assisting the Sales Leadership on business planning, strategy, and special projects related to analysis and measurement of progress towards OKRs - specifically focused on the Digital Products vertical
• Collaborate with stakeholders (internal and external) to ensure alignment; drive activities and results towards stated OKRs
• Goal-setting on Lead Acquisition for Digital Marketing by translating Sales goals into the lead requirements; measurement of leads received with insights into the cost of acquisition and RoI/LTV analysis
• Execute and enable measurement of pipelines, revenue attainment and the funnel overall on our systems for all Product Lines (On-Demand, All Access, Virtual Offices and WBS)
• Build and iterate the process loops on Salesforce and internal systems; set up Reports and Dashboards on Salesforce/Tableau.
• Translate strategy into specific business initiatives, develop operational plans, execute, measure, and iterate. Develop models and analysis to support our decision making and strategy
• Provide guidance and play advisory role on areas for improvement and work towards resolving key issues/problem areas faced by the teams on ground
• Create presentations for Leadership Reviews/Team meetings that present the Sales team achievements and strategies
• Training the larger Sales and Community teams at WeWork to drive processes that improve results throughout the organization
• Trouble-shooting and assistance for teams across India - basis their specific data or systems-related requests (relevant to the Digital Products verticals)
• Prepare data and create presentations for business reviews and growth initiatives
Experience and Qualifications
• Overall 4+ years experience of which
• Minimum 2+ years experience in Sales Operations, Sales Strategy, Business Operations, Management Consulting, Financial Services or similar role
• Minimum of 2-3 years experience in supporting a wide range of projects including the set-up of new business lines (preferably cross-functional in nature). Experience in Sales or working with Sales teams in the past would be a plus point
• Entrepreneurial with a “growth hacker” mindset - with exposure to having worked in start-up environments or teams that are in their early stages of development
• Experienced with customer acquisition, growth strategies and operations
• A Bachelor’s Degree preferably in Engineering, Science or Mathematics (3-4 year degree) with quantitative focus. Masters’ degree in Business or Commerce preferable but not mandatory for this role
• Highly Innovative problem solver: possessing strong interpersonal, multi tasking, organizational and project planning skills and demonstrating ability to meet aggressive deadlines
• Team player, demonstrates highest levels of ownership and ultimately focuses on delivering results with high standards
• Ability to exercise sound judgment in ambiguity - willing to patiently support the team with any assistance needed
• Excellent written and verbal communication skills, strong attention to detail and good follow-through
• Ability to exercise discretion and confidentiality with sensitive company information
WeWork is a platform for creators, providing hundreds of thousands of members around the world with space, community and services that enable them to do what they love and create their life’s work. Our mission is to create a world where people work to make a life, not just a living, and our own team members are central to that goal.
About the role
WeWork India is seeking a Lead, Growth Operations to help enable and assist the Digital Products vertical. This role will be part of our Sales Organization with cross-functional responsibilities and interaction with stakeholders from other functions in the organization as an integral part of the role.
This role will be a hybrid of work on the Digital Products vertical (On-Demand, All Access, Virtual Office and WBS product lines) - along with assisting our digital marketing efforts overall.
The Growth Operations team is responsible for ensuring that WeWork sustains its exponential growth by focusing on the value propositions, product offerings and member experiences and touchpoints that matter most. The team works closely with our sales and marketing teams, along with a broader set of cross functional partners to test, incubate and scale our ideas.
The candidate will endeavour to provide critical insights, inform our strategy and execute on a diverse range of initiatives including growth insights, strategic planning, sales strategy, sales incentives and goal setting - with the key objective being the improvement of efficiency and driving results. Additionally, the role would involve setting up of systems, processes and operational assistance to the teams on ground - enabling the scaling and sustainable growth of the Digital Products vertical
Roles and Responsibilities
• Assisting the Sales Leadership on business planning, strategy, and special projects related to analysis and measurement of progress towards OKRs - specifically focused on the Digital Products vertical
• Collaborate with stakeholders (internal and external) to ensure alignment; drive activities and results towards stated OKRs
• Goal-setting on Lead Acquisition for Digital Marketing by translating Sales goals into the lead requirements; measurement of leads received with insights into the cost of acquisition and RoI/LTV analysis
• Execute and enable measurement of pipelines, revenue attainment and the funnel overall on our systems for all Product Lines (On-Demand, All Access, Virtual Offices and WBS)
• Build and iterate the process loops on Salesforce and internal systems; set up Reports and Dashboards on Salesforce/Tableau.
• Translate strategy into specific business initiatives, develop operational plans, execute, measure, and iterate. Develop models and analysis to support our decision making and strategy
• Provide guidance and play advisory role on areas for improvement and work towards resolving key issues/problem areas faced by the teams on ground
• Create presentations for Leadership Reviews/Team meetings that present the Sales team achievements and strategies
• Training the larger Sales and Community teams at WeWork to drive processes that improve results throughout the organization
• Trouble-shooting and assistance for teams across India - basis their specific data or systems-related requests (relevant to the Digital Products verticals)
• Prepare data and create presentations for business reviews and growth initiatives
Experience and Qualifications
• Overall 4+ years experience of which
• Minimum 2+ years experience in Sales Operations, Sales Strategy, Business Operations, Management Consulting, Financial Services or similar role
• Minimum of 2-3 years experience in supporting a wide range of projects including the set-up of new business lines (preferably cross-functional in nature). Experience in Sales or working with Sales teams in the past would be a plus point
• Entrepreneurial with a “growth hacker” mindset - with exposure to having worked in start-up environments or teams that are in their early stages of development
• Experienced with customer acquisition, growth strategies and operations
• A Bachelor’s Degree preferably in Engineering, Science or Mathematics (3-4 year degree) with quantitative focus. Masters’ degree in Business or Commerce preferable but not mandatory for this role
• Highly Innovative problem solver: possessing strong interpersonal, multi tasking, organizational and project planning skills and demonstrating ability to meet aggressive deadlines
• Team player, demonstrates highest levels of ownership and ultimately focuses on delivering results with high standards
• Ability to exercise sound judgment in ambiguity - willing to patiently support the team with any assistance needed
• Excellent written and verbal communication skills, strong attention to detail and good follow-through
• Ability to exercise discretion and confidentiality with sensitive company information
💡 Quick Summary
Seeking a career-building opportunity? The Lead| Growth Operations |Digital Products and Marketing Insights position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.