Job Description
Responsibilities
• Perform maintenance and provide support for the IQ product in the Identity Management system.
• Triage and manage incidents, ensuring efficient resolution and refinement.
• Troubleshoot incidents and conduct root cause analysis to identify underlying issues.
• Fix bugs and conduct thorough verification to ensure software stability.
• Achieve high unit test coverage and automate testing processes.
• Establish tools for tracking and controlling Service Level Agreements (SLAs).
• Assist in triaging incoming requests and provide timely support.
• Support the deployment process, including hotfix releases.
• Collaborate with other teams involved in new feature development for cross-team knowledge sharing.
• Create comprehensive documentation for processes and procedures.
• Oversee the change management process.
• Negotiate with support service counterparts on the client's side.
• Provide day-to-day leadership to the engineering team.
Requirements
• Minimum of + to 15 years of experience in Java development.
• Proven track record of running Support Services with committed SLAs from an engineering standpoint.
• Hands-on experience with incident management processes.
• Profound understanding of ITIL processes.
• Strong knowledge of Metrics & KPIs.
• Extensive experience in Java software development.
• Advanced understanding of Angular
• Profound understanding of engineering excellence principles and practices.
• Hands-on experience leading large-scale technical teams at a program level.
• Advanced experience with object-oriented analysis and design.
• Proficiency in an object-oriented programming language and related techniques.
• Excellent communication skills.
Nice to have
• Knowledge of IAM (Identity and Access Management).
• Experience with Continuous Delivery practices.
• Experience in instrumenting code for gathering production performance metrics.
• Good understanding of AI and Machine Learning principles.
Technologies
• Java
• Angular
• IAM Knowledge
• Microservices
We offer
• Insurance Coverage
• Paid Leaves – including maternity, bereavement, paternity, and special COVID-1+ leaves.
• Financial assistance for medical crisis
• Retiral Benefits – VPF and NPS
• Customized Mindfulness and Wellness programs
• EPAM Hobby Clubs
• Hybrid Work Model
• Soft loans to set up workspace at home
• Stable workload
• Relocation opportunities with ‘EPAM without Borders’ program
• Certification trainings for technical and soft skills
• Access to unlimited LinkedIn Learning platform
• Access to internal learning programs set up by world class trainers
• Community networking and idea creation platforms
• Mentorship programs
• Self-driven career progression tool
💡 Quick Summary
Seeking a career-building opportunity? The Lead Java Full Stack Programmer position is now open for candidates interested in the Software Developer Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.
