Your background
• Managing Cash Management process and its products – cheque clearing, cash processing, corresponded bank processing, and vendor operations
• Essential: Graduate or Post Graduate with > 4 years experience.
• Similar experience in handling cash management products as well as managing partner bank/vendor operations with a private/foreign bank.
• Working experience in central unit processing managing end-to-end products and processes
• Strong written and oral communication skills
• Ability to manage volumes and multi-tasking with accuracy against stiff deadlines
• Team Management
• Excellent Customer Service and Interpersonal skills.
• Good knowledge of Microsoft Excel, Word & PowerPoint
• Good knowledge of GL systems and other stand-alone systems being used in the Bank.
• Good Customer Service and Interpersonal skills.
• Good vendor management skills
• Good computing and accounting skills.
• Quality conscious and having flair for constant process improvement.
• Ability to manage volumes with accuracy.
• Ability to cope with pressure during rush hours.

What you can expect

Global Corporate Banking Technology & Operations is seeking to expand its services & infrastructure in Asia. The business is looking for dynamic and talented individuals to support the strategy in order to meet the growing demands from clients and client management groups in the product areas of Cash Management products and its associated processes

What you will do
• Responsible for efficient handling of the Cash Management Process for the branch.
• Effectively resolve customer queries/complaints on a regular basis.
• Provide appropriate assistance to Team Lead for day-to-day business
• Support GTS Sales Officers in growing and generating business.
• Maintain strong internal control, compliance, and regulatory reporting standards.
• Processing of daily and periodic standing requests.
• Direct interaction with clients for resolution of queries and follow-up on documentary exceptions.
• Regular Interaction with internal and external clients/vendors for job-related activities.
• Contributing towards department efforts in the areas of constant process improvement, and improving production rates.

About Bank of America

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting the Asia Pacific to the world

Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure