Job Description
POSITION DESCRIPTION JOB TITLE Lead-Operational Risk (For Outsourcing Risk, IT Risk and BCP) GRADE VP-I DEPARTMENT Risk LOCATION Corporate Office – Bangalore SUB-DEPARTMENT Operational Risk TYPE OF POSITION Full-time REPORTS TO National Manager – Operational Risk REPORTING INTO Manager and Specialist– Operational Risk ROLE PURPOSE & OBJECTIVE Responsible to implement the operational risk framework for assessing, identifying, monitoring and mitigating pertinent operational risks in line with the defined risk appetite of the bank.
To supervise the effective implementation of this framework across the Bank to ensure that the Bank’s objectives and goals are not in any way affected by inherent and external operational risks. Responsible for conducting pre-onboarding assessment of the vendor and also annual risk assessment of material vendors. Responsible for monitoring and managing overall Outsourcing risk and IT Risk posture of the bank including Digital risk.
To manage operational risks arising from material outsourcing activities, review gaps and recommend preventive controls. Responsible for conducting Root cause analysis on critical IT incidents and implement preventive measures. Periodic review of the IT and Outsourcing risk register maintained and updated by each critical verticals/service delivery units. To ensure User access review is conducted for the critical applications on defined frequency as per the User Access Management Policy and ensure observations are shared with stake holders for necessary actions.
Conduct thematic reviews and analysis on various operational risk areas as per the plan or as directed by the management Committee. To provide critical input to enhance from operational risk perspective and ensuring adequate controls are put in place before implementation (including review of Business Requirement Document, Functional Solutioning Document and User Acceptance Testing) of the Bank. To supervise the preparation of RBI tranche Data Control Template (DCT) at quarterly intervals and to provide compliance to the observations To have principal responsibility in reviewing and providing critical input on Risk Control Matrix prepared for identified processes of the Bank for the annual IFC review as per the Companies Act 2013, and to supervise the testing of each control with multiple samples to ensure compliance.
This is mandatory for annual certification by External Auditors. To discuss with stakeholders on gaps identified during IFC and provide an action plan for closure of gaps. To support BCP manager to develop Business Impact Analysis (BIA) in consultation with various stakeholders and carry out frequent BCP simulations across branches, regions and corporate functions to evaluate preparedness of the Bank to carry out business as usual in the event of business disruption.
Conducting risk awareness sessions on Outsourcing risk, IT risk, Digital risk and BCP for all employees and building robust risk culture within the Organization. Work with IT to minimize the recurring instances of gaps in system implementation that results in customer services issues. To ensure that all RBI inspection / Internal audit / Compliance observations are addressed and closed within the committed timelines.
SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Tracking the incidents reported for booking Operational loss and perform the RCA for the incidents including IT. Obtaining the necessary action plan from the department and monitor till implementation to mitigate the risk and reoccurrence. This will help in reducing the amount booked in Operational loss for the Bank. Responsible for performing Business continuity simulations for non-IT related activities across branches, regions and corporate functions to evaluate preparedness of the Bank to carry out business as usual in the event of business disruption.
These simulations will mostly have financial and non-financial impacts both. Maintain repository of all existing vendors (1400+) including assessment of pre and post onboarding. Reviewing of Business requirement documents and Functional Solutioning documents (30+ documents in a month) KEY…
To supervise the effective implementation of this framework across the Bank to ensure that the Bank’s objectives and goals are not in any way affected by inherent and external operational risks. Responsible for conducting pre-onboarding assessment of the vendor and also annual risk assessment of material vendors. Responsible for monitoring and managing overall Outsourcing risk and IT Risk posture of the bank including Digital risk.
To manage operational risks arising from material outsourcing activities, review gaps and recommend preventive controls. Responsible for conducting Root cause analysis on critical IT incidents and implement preventive measures. Periodic review of the IT and Outsourcing risk register maintained and updated by each critical verticals/service delivery units. To ensure User access review is conducted for the critical applications on defined frequency as per the User Access Management Policy and ensure observations are shared with stake holders for necessary actions.
Conduct thematic reviews and analysis on various operational risk areas as per the plan or as directed by the management Committee. To provide critical input to enhance from operational risk perspective and ensuring adequate controls are put in place before implementation (including review of Business Requirement Document, Functional Solutioning Document and User Acceptance Testing) of the Bank. To supervise the preparation of RBI tranche Data Control Template (DCT) at quarterly intervals and to provide compliance to the observations To have principal responsibility in reviewing and providing critical input on Risk Control Matrix prepared for identified processes of the Bank for the annual IFC review as per the Companies Act 2013, and to supervise the testing of each control with multiple samples to ensure compliance.
This is mandatory for annual certification by External Auditors. To discuss with stakeholders on gaps identified during IFC and provide an action plan for closure of gaps. To support BCP manager to develop Business Impact Analysis (BIA) in consultation with various stakeholders and carry out frequent BCP simulations across branches, regions and corporate functions to evaluate preparedness of the Bank to carry out business as usual in the event of business disruption.
Conducting risk awareness sessions on Outsourcing risk, IT risk, Digital risk and BCP for all employees and building robust risk culture within the Organization. Work with IT to minimize the recurring instances of gaps in system implementation that results in customer services issues. To ensure that all RBI inspection / Internal audit / Compliance observations are addressed and closed within the committed timelines.
SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Tracking the incidents reported for booking Operational loss and perform the RCA for the incidents including IT. Obtaining the necessary action plan from the department and monitor till implementation to mitigate the risk and reoccurrence. This will help in reducing the amount booked in Operational loss for the Bank. Responsible for performing Business continuity simulations for non-IT related activities across branches, regions and corporate functions to evaluate preparedness of the Bank to carry out business as usual in the event of business disruption.
These simulations will mostly have financial and non-financial impacts both. Maintain repository of all existing vendors (1400+) including assessment of pre and post onboarding. Reviewing of Business requirement documents and Functional Solutioning documents (30+ documents in a month) KEY…
💡 Quick Summary
Seeking a career-building opportunity? The Lead-Ops Risk position is now open for candidates interested in the Bank Jobs sector. This role in Alwar offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.