Job Description
Lead Product Manager - Business Accounts and Fx
Team
Location
Holborn Office
County
Central London
Ref #
22112
Closing Date
02-Oct-2026
We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.
As Lead Product Manager for our Business Accounts & FX divisions you will help define the direction, support performance outcomes for a rapidly growing challenger bank and drive meaningful improvements in our customers' experience of financial services.
What you will do:
• Define product strategy, develop new propositions and refine existing propositions. You will take a leading role in delivering these new propositions, working with a wide range of stakeholders from Distribution, Marketing , Operations, Technology, Legal and Risk
• Developing and owning business cases, as well as tracking and optimising benefits and KPIs
• Own the ongoing product management for a defined suite of accounts as well as take the lead on Business Accounts & Fx projects.
• Lead commercial performance and planning, risk and customer experience managementYou will act as representative of Business Accounts & Fx in the wider business and drive change across the organisation to support our customers
• Keep your 'finger on the pulse' of trends and opportunities, via customer research and market analysis
• Be the Product SME and point of escalation for all business and operational issues and opportunities related to the propositions you manage and develop
• Mitigate and manage business risk and ensuring compliance to relevant regulations for products and propositions you look after
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.
What you will need:
• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
• Extensive experience of Product Development and Management in Business Financial Services
• Knowledge of commercial management, proposition strategy, risk management, regulatory compliance You will have successfully landed change that has delivered quantifiable customer and commercial benefit
• Experience of managing regulatory change You will have managed colleagues either directly or as part of virtual teams
• Broad understanding of business banking customer needs, sources of insight and segmentation
• Knowledge about the latest developments in the business accounts market, customer insights and wider innovation we can learn from
• In-depth understanding of risk and regulatory developments
Our promise to you...
• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Important Footnote
Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet... why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!
#LI-Loveyourjobatlast #LI-Hybrid
#LI-REMOTE
💡 Quick Summary
Seeking a career-building opportunity? The Lead Product Manager | Business Accounts and Fx position is now open for candidates interested in the Bank Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
