Job Description
POSITION TITLE: Lead Retail Associate
DEPARTMENT: Retail Operations
REPORTS TO: Store Manager
POSITION SUMMARY
The Lead Retail Associate will supervise the Store Associates in daily store operations. Your purpose is to provide direction where needed and be an ongoing example of superior customer service. You will be a product expert to educate, inform, and outfit the customer for any occasion. You will have a “BYLT for you” mindset and be a true ambassador of the brand.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guide and assist Retail Associates with daily operational tasks
Assist customers with their shopping needs and transactions
Tend to merchandising tasks via plan-o-gram
Perform proper receiving and stocking procedures
Count and reconcile cash register drawers
Prepare deposits and order change from the bank
Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule
Maintain a safe, clean, and pleasing environment for customers and associates
Design a monthly schedule and assign work to foster an efficient and effective workflow
Establish and create a SOP guideline for daily retail operations
PREFERRED EXPERIENCE/SKILLS:
Previous retail and supervisor experience
Excellent communicator with the ability to utilize technology effectively an engage with customers and your team to meet goals
Able to handle customer interactions and potential issues/concerns courteously and professionally
Use basic information-gathering skills to solve problems
Ability to learn procedural knowledge acquired through on-the-job training
Set sales goals
Ability to motivate a team
BYLT product knowledge
Fast-paced energy level
Dependability
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.
BYLT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any time without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, ****** orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
DEPARTMENT: Retail Operations
REPORTS TO: Store Manager
POSITION SUMMARY
The Lead Retail Associate will supervise the Store Associates in daily store operations. Your purpose is to provide direction where needed and be an ongoing example of superior customer service. You will be a product expert to educate, inform, and outfit the customer for any occasion. You will have a “BYLT for you” mindset and be a true ambassador of the brand.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guide and assist Retail Associates with daily operational tasks
Assist customers with their shopping needs and transactions
Tend to merchandising tasks via plan-o-gram
Perform proper receiving and stocking procedures
Count and reconcile cash register drawers
Prepare deposits and order change from the bank
Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule
Maintain a safe, clean, and pleasing environment for customers and associates
Design a monthly schedule and assign work to foster an efficient and effective workflow
Establish and create a SOP guideline for daily retail operations
PREFERRED EXPERIENCE/SKILLS:
Previous retail and supervisor experience
Excellent communicator with the ability to utilize technology effectively an engage with customers and your team to meet goals
Able to handle customer interactions and potential issues/concerns courteously and professionally
Use basic information-gathering skills to solve problems
Ability to learn procedural knowledge acquired through on-the-job training
Set sales goals
Ability to motivate a team
BYLT product knowledge
Fast-paced energy level
Dependability
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.
BYLT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any time without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, ****** orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
💡 Quick Summary
Seeking a career-building opportunity? The Lead Retail Associate - Scottsdale Fashion Square position is now open for candidates interested in the Fashion Designer Jobs sector. This role in Scottsdale offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fashion Designer Jobs is a plus.
