Lead Service Technician
Job highlights
Identified by Google from the original job post
Qualifications
Technical or trade school certification, college degree or additional work experience in related field
At least 7 years of experience in gas compression with preference to CAT, Ariel and/or Cummins
CAT Gas Engine II, Troubleshooting, Electronics certifications; CAT 3500, 3600, ADEM 3, and ADEM 4,
Valid driver’s license with a Motor Vehicle Record history acceptable to USA Compression
Strong interpersonal skills with strong written and verbal skills
Excellent customer service skills with customer field personnel, onsite vendors, and other employees
Ability to understand written and verbal communication from the company and supervisor including training, procedures, instructions, etc
Ability to be self-managed and work independently with little or no supervision
High degree of mechanical ability including electrical and natural gas compression
Ability to teach and communicate both technical and soft skills to FSTs aiding in their training and development
Experience reading and understanding technical manuals
Thorough knowledge of relevant HSE procedures and regulations
Experience in configuring natural gas compression equipment
Solid computer and communication technology skills
Ability and interest in further developing people and business management skills
Ability and flexibility to work extended hours including periodic on-call weekends
Applicant must have the ability to legally work in the U.S
Benefits
Medical, dental, and vision insurance
Company match on 401(K) Retirement Plan
Company paid telemedicine and virtual mental health services
Company paid basic life and AD&D insurance
Company paid short and long-term disability insurance
Paid time off
Paid holidays and sick time
Tuition Reimbursement
Years of Service Awards
Responsibilities
A Lead Service Technician (LST) is a full-time hourly, master level role responsible for maintenance and service of USA Compression equipment reporting to the Area Service Manager (ASM)
With minimal supervision and significant autonomy, the primary areas of responsibility include d providing frontline leadership for equipment troubleshooting and maintaining and building customer relationships
This unique, critical and role model position may serve as either a career service technician lead role or as a growth position into a ASM management role
Involved in start-ups, major maintenance, significant failures, overhauls, and high-end trouble shooting and advanced diagnostic repair skills on wide variety of equipment
Lead by example and be a subject matter expert and role model to Field Service Technicians (FST) and assist in their technical skill and professional development
Ensure USAC maintains run time of natural gas compression units per contractual agreements
Respond quickly and accurately to customer inquiries and communicate with ASM
Partner closely with the ASM to ensure a smooth and efficient Area operation
Maintain and safely operate company vehicle/commercial truck according to company guidelines
Communicate with sales team to identify new sales, customer or equipment opportunities
Utilize the WMS and partner with a parts department to ensure sufficient parts inventory for each unit in Area
Ensure Area units are clean following good housekeeping rules and maintain safe working conditions
Assist in building the USAC culture through positively representing our image and helping recruit new FSTs
Assist in supervisory duties in the absence of the ASM or as assigned by the ASM
Understand and follow company handbook, and all company or customer safety and environmental policies
Any other duties or responsibilities as assigned by supervisor
Full-time hourly position
Typically, an FST’s work day consists of driving a USA Compression service vehicle to customer locations to perform repair and maintenance activities
Periodic lifting requirements in excess of 50 lbs
Ability to stand and walk on uneven and varied terrain, climb ladders and stairs; and stoop, squat, kneel, crouch and crawl depending on the task requirements
Exposure to extremes in temperature and weather conditions depending upon assigned location
Some exposure to high noise levels in excess of 85dBA that require ear protection, as well as, exposure to potentially hazardous chemicals and materials
Job description
USA Compression Partners, LP, (NYSE: USAC) provides mission-critical natural gas compression services to large upstream and midstream energy companies. We are an operations-centric, technology-driven employer with 800+ employees in 18 states across the country. We owe our success to the quality of our employees, our strong commitment to safety, and our superior service to customers.
Key Business Objectives:
A Lead Service Technician (LST) is a full-time hourly, master level role responsible for maintenance and service of USA Compression equipment reporting to the Area Service Manager (ASM). With minimal supervision and significant autonomy, the primary areas of responsibility include d providing frontline leadership for equipment troubleshooting and maintaining and building customer relationships. This unique, critical and role model position may serve as either a career service technician lead role or as a growth position into a ASM management role. USA Compression employees are proudly responsible for maintaining a safe and professional work environment and positive workplace aligned with our Pillars culture.
Duties and Responsibilities:
• Involved in start-ups, major maintenance, significant failures, overhauls, and high-end trouble shooting and advanced diagnostic repair skills on wide variety of equipment.
• Lead by example and be a subject matter expert and role model to Field Service Technicians (FST) and assist in their technical skill and professional development.
• Ensure USAC maintains run time of natural gas compression units per contractual agreements
• Respond quickly and accurately to customer inquiries and communicate with ASM
• Partner closely with the ASM to ensure a smooth and efficient Area operation
• Maintain and safely operate company vehicle/commercial truck according to company guidelines
• Communicate with sales team to identify new sales, customer or equipment opportunities
• Utilize the WMS and partner with a parts department to ensure sufficient parts inventory for each unit in Area.
• Ensure Area units are clean following good housekeeping rules and maintain safe working conditions.
• Assist in building the USAC culture through positively representing our image and helping recruit new FSTs
• Assist in supervisory duties in the absence of the ASM or as assigned by the ASM
• Understand and follow company handbook, and all company or customer safety and environmental policies.
• Any other duties or responsibilities as assigned by supervisor
• Full-time hourly position
Skills/Capabilities and Education:
• Technical or trade school certification, college degree or additional work experience in related field
At least 7 years of experience in gas compression with preference to CAT, Ariel and/or Cummins
CAT Gas Engine II, Troubleshooting, Electronics certifications; CAT 3500, 3600, ADEM 3, and ADEM 4,
Ariel Mechanics 1 and 2, Murphy panel a plus
• Valid driver’s license with a Motor Vehicle Record history acceptable to USA Compression.
• Strong interpersonal skills with strong written and verbal skills.
• Excellent customer service skills with customer field personnel, onsite vendors, and other employees.
• Ability to understand written and verbal communication from the company and supervisor including training, procedures, instructions, etc.
• Ability to be self-managed and work independently with little or no supervision. Prior management experience a plus.
• High degree of mechanical ability including electrical and natural gas compression.
• Ability to teach and communicate both technical and soft skills to FSTs aiding in their training and development.
• Experience reading and understanding technical manuals.
• Thorough knowledge of relevant HSE procedures and regulations.
• Experience in configuring natural gas compression equipment.
• Solid computer and communication technology skills.
• Ability and interest in further developing people and business management skills.
• Ability and flexibility to work extended hours including periodic on-call weekends.
• Applicant must have the ability to legally work in the U.S.
Working Conditions:
• Typically, an FST’s work day consists of driving a USA Compression service vehicle to customer locations to perform repair and maintenance activities.
• Periodic lifting requirements in excess of 50 lbs
• Ability to stand and walk on uneven and varied terrain, climb ladders and stairs; and stoop, squat, kneel, crouch and crawl depending on the task requirements.
• Exposure to extremes in temperature and weather conditions depending upon assigned location
• Some exposure to high noise levels in excess of 85dBA that require ear protection, as well as, exposure to potentially hazardous chemicals and materials.
• Working conditions in natural gas compression vary from one job site to another. Some job sites are indoors in compressor stations while other sites are outside, exposed to a variety of weather conditions.
• There is a strong emphasis on safety while working with heavy equipment and machinery
Company Benefits:
• Medical, dental, and vision insurance.
• Company match on 401(K) Retirement Plan.
• Company paid telemedicine and virtual mental health services.
• Company paid basic life and AD&D insurance.
• Company paid short and long-term disability insurance.
• Paid time off.
• Paid holidays and sick time.
• Tuition Reimbursement.
• Years of Service Awards.