Job Description
OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity:
You will set a new standard for OpenText Cloud Operations including site reliability engineering through good communication with your team, with your manager, and your peers.
You will have the opportunity to define the technologies to be used, the structure of teams and how work is completed, and responsible for the delivery of pipelines for product development and releases into production.
You are great at:
Provide support, improve, and implement infrastructure as code and applications on top of various platforms. Troubleshoot and triage issues as they arise.
Work closely with various teams across the organization, including the security team, development team, and operations team for requests for assistance
Execute with minimal technical supervision, embrace reliability constraints, and be proactive in contributing improvements to the code base
Promote technical vision in concert with product engineering for VM and containerized product development, deployment, and operationalization
Establish/maintain security guidelines, practices, and department procedures
Establish/maintain effective customer points of contact (development, infrastructure, teammates) for collaboration and troubleshooting projects related to existing technical issues
Mentor engineers through code reviews, paired programming, and working sessions
Drive a metrics-driven culture and software delivery process using data to measure overall system quality
What it takes:
6-10+ years in technical development, QE, or operations role
2-5 years of experience building fully automated software application and infrastructure provisioning and deployment pipelines
Extensive experience in an iterative development environment and CI/CD practices and tools is a must
Familiarity building and managing microservices-based systems
Extensive experience with AWS, GCP or Azure and infrastructure as code
Python, Ruby, Powershell, and/or Bash experience
Experience supporting and troubleshooting web server applications
Prior experience with build and deployment tools
Strong automation skills including experience with Chef, Puppet, or Ansible
Solid understanding of networking and of system security best practices
Has a deep knowledge of mixed operating system environments, structured, non-structured and distributed data platforms, and can easily apply the concepts of one data service API to another
Extensive knowledge of centralized logging systems
Has strong analytical skills as applied to information technology, and can work independently of others in an assignment
Has a good understanding of system hardware, storage subsystems, and networking and common data protocols and APIs
Extensive knowledge in the use of Jenkins, TeamCity, TFS/Azure Devops, or similar for orchestration
Extensive knowledge in the use of GitHub, GitLab, Perforce, or similar for source management
Extensive knowledge in the use of build artifact management
Familiarity in the use of infrastructure monitoring tools
Familiarity in the use of OpsGenie, Everbridge, or similar for notification management
Familiarity with Pingdom, Thousand Eyes, or similar for external monit
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, ****** orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity:
You will set a new standard for OpenText Cloud Operations including site reliability engineering through good communication with your team, with your manager, and your peers.
You will have the opportunity to define the technologies to be used, the structure of teams and how work is completed, and responsible for the delivery of pipelines for product development and releases into production.
You are great at:
Provide support, improve, and implement infrastructure as code and applications on top of various platforms. Troubleshoot and triage issues as they arise.
Work closely with various teams across the organization, including the security team, development team, and operations team for requests for assistance
Execute with minimal technical supervision, embrace reliability constraints, and be proactive in contributing improvements to the code base
Promote technical vision in concert with product engineering for VM and containerized product development, deployment, and operationalization
Establish/maintain security guidelines, practices, and department procedures
Establish/maintain effective customer points of contact (development, infrastructure, teammates) for collaboration and troubleshooting projects related to existing technical issues
Mentor engineers through code reviews, paired programming, and working sessions
Drive a metrics-driven culture and software delivery process using data to measure overall system quality
What it takes:
6-10+ years in technical development, QE, or operations role
2-5 years of experience building fully automated software application and infrastructure provisioning and deployment pipelines
Extensive experience in an iterative development environment and CI/CD practices and tools is a must
Familiarity building and managing microservices-based systems
Extensive experience with AWS, GCP or Azure and infrastructure as code
Python, Ruby, Powershell, and/or Bash experience
Experience supporting and troubleshooting web server applications
Prior experience with build and deployment tools
Strong automation skills including experience with Chef, Puppet, or Ansible
Solid understanding of networking and of system security best practices
Has a deep knowledge of mixed operating system environments, structured, non-structured and distributed data platforms, and can easily apply the concepts of one data service API to another
Extensive knowledge of centralized logging systems
Has strong analytical skills as applied to information technology, and can work independently of others in an assignment
Has a good understanding of system hardware, storage subsystems, and networking and common data protocols and APIs
Extensive knowledge in the use of Jenkins, TeamCity, TFS/Azure Devops, or similar for orchestration
Extensive knowledge in the use of GitHub, GitLab, Perforce, or similar for source management
Extensive knowledge in the use of build artifact management
Familiarity in the use of infrastructure monitoring tools
Familiarity in the use of OpsGenie, Everbridge, or similar for notification management
Familiarity with Pingdom, Thousand Eyes, or similar for external monit
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, ****** orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.
💡 Quick Summary
Seeking a career-building opportunity? The Lead Site Reliability Engineer position is now open for candidates interested in the Software Developer Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.