Job Description
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What You'll Do
Docusign is in the midst of a significant transformation. We've evolved beyond e-signature into Intelligent Agreement Management (IAM) — an AI-powered platform that helps organisations create, commit to, and manage agreements more intelligently. For our public sector customers, this means faster service delivery, stronger compliance, reduced risk, and better citizen outcomes.
We're looking for a Lead Solution Consultant to join our ANZ team with a dedicated focus on Australian Public sector accounts. You'll partner with our Enterprise sales team to solve complex government challenges by translating Public Sector initiatives, processes, and technology requirements into compelling IAM solutions.
This position is an individual contributor role reporting to the Manager, Solution Consulting.
Responsibility
Act as the technical lead on Federal Government and Public Sector accounts in partnership with Enterprise Sales across ANZ, owning the Technical strategy from discovery through to close
Conduct deep discovery workshops with executive and senior government stakeholders to understand organisational challenges, policy drivers, and technology landscapes
Translate complex government requirements — including compliance, security, accessibility, and interoperability needs — into tailored IAM solution designs
Inform account planning with strategic technical insights that shape the overall customer strategy and execution approach
Build and deliver compelling product demonstrations, whiteboard sessions, proof-of-concept engagements, and workshops customised to public sector use cases
Respond to RFPs, RFIs, and Tenders with clear, compliant, and persuasive technical narratives
Communicate recommendations with confidence using value messaging frameworks, storytelling, customer evidence, and visually compelling materials
Collaborate closely with Sales, Professional Services, Customer Success, Product, Marketing and Leadership to maximise impact across customer engagements
Champion Docusign as a trusted, secure, and effective partner for government agreement processes
Stay current on public sector technology trends, government digital transformation programs, and relevant regulatory/compliance frameworks (e.g., PSPF, IRAP, ISM, NZ GCDO guidelines)
Share insights, learnings, and reusable assets across the team and broader organisation to drive scale and collaboration
Job Designation
Remote:
Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What You Bring
Basic
5+ years of experience in a pre-sales / solution consulting role selling SaaS solutions into enterprise accounts or Public Sector
Demonstrated ability to engage with senior stakeholders including C-suite and Senior Executive Service (SES) equivalents
Strong verbal and written communication skills with the ability to simplify complex technical concepts for non-technical audiences
Bachelor's degree
Reside in Canberra to maintain high-frequency engagement with key federal government stakeholders and internal leadership
Be able to travel (approximately 20% is expected)
Preferred
8+ years of pre-sales experience, ideally with exposure to Australian or NZ public sector customers
Understanding of government procurement processes, including panel arrangements, whole-of-government agreements, and tender/RFP cycles
Familiarity with Australian Government security frameworks (PSPF, ISM, IRAP) and the ability to articulate platform compliance positioning
Eligibility to obtain and maintain an Australian Government security clearance (Baseline minimum; NV1 desirable)
Experience with enterprise integration concepts including REST APIs, SOAP APIs, integration patterns, and familiarity with platforms such as SAP, ServiceNow, Microsoft, and Salesforce
Ability to articulate the value of AI in the context of technology solutions, with a focus on defining ROI and responsible AI use in government
Experience creating technical business documentation such as solution designs, workflow/process diagrams, proposals, and SOWs
Familiarity with web-based technologies including HTML, XML, and structured data
Familiarity with agreement lifecycle concepts — creation, negotiation, execution, and management
Post-graduate degree or continued formal education in relevant or adjacent fields
Life At Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What You'll Do
Docusign is in the midst of a significant transformation. We've evolved beyond e-signature into Intelligent Agreement Management (IAM) — an AI-powered platform that helps organisations create, commit to, and manage agreements more intelligently. For our public sector customers, this means faster service delivery, stronger compliance, reduced risk, and better citizen outcomes.
We're looking for a Lead Solution Consultant to join our ANZ team with a dedicated focus on Australian Public sector accounts. You'll partner with our Enterprise sales team to solve complex government challenges by translating Public Sector initiatives, processes, and technology requirements into compelling IAM solutions.
This position is an individual contributor role reporting to the Manager, Solution Consulting.
Responsibility
Act as the technical lead on Federal Government and Public Sector accounts in partnership with Enterprise Sales across ANZ, owning the Technical strategy from discovery through to close
Conduct deep discovery workshops with executive and senior government stakeholders to understand organisational challenges, policy drivers, and technology landscapes
Translate complex government requirements — including compliance, security, accessibility, and interoperability needs — into tailored IAM solution designs
Inform account planning with strategic technical insights that shape the overall customer strategy and execution approach
Build and deliver compelling product demonstrations, whiteboard sessions, proof-of-concept engagements, and workshops customised to public sector use cases
Respond to RFPs, RFIs, and Tenders with clear, compliant, and persuasive technical narratives
Communicate recommendations with confidence using value messaging frameworks, storytelling, customer evidence, and visually compelling materials
Collaborate closely with Sales, Professional Services, Customer Success, Product, Marketing and Leadership to maximise impact across customer engagements
Champion Docusign as a trusted, secure, and effective partner for government agreement processes
Stay current on public sector technology trends, government digital transformation programs, and relevant regulatory/compliance frameworks (e.g., PSPF, IRAP, ISM, NZ GCDO guidelines)
Share insights, learnings, and reusable assets across the team and broader organisation to drive scale and collaboration
Job Designation
Remote:
Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What You Bring
Basic
5+ years of experience in a pre-sales / solution consulting role selling SaaS solutions into enterprise accounts or Public Sector
Demonstrated ability to engage with senior stakeholders including C-suite and Senior Executive Service (SES) equivalents
Strong verbal and written communication skills with the ability to simplify complex technical concepts for non-technical audiences
Bachelor's degree
Reside in Canberra to maintain high-frequency engagement with key federal government stakeholders and internal leadership
Be able to travel (approximately 20% is expected)
Preferred
8+ years of pre-sales experience, ideally with exposure to Australian or NZ public sector customers
Understanding of government procurement processes, including panel arrangements, whole-of-government agreements, and tender/RFP cycles
Familiarity with Australian Government security frameworks (PSPF, ISM, IRAP) and the ability to articulate platform compliance positioning
Eligibility to obtain and maintain an Australian Government security clearance (Baseline minimum; NV1 desirable)
Experience with enterprise integration concepts including REST APIs, SOAP APIs, integration patterns, and familiarity with platforms such as SAP, ServiceNow, Microsoft, and Salesforce
Ability to articulate the value of AI in the context of technology solutions, with a focus on defining ROI and responsible AI use in government
Experience creating technical business documentation such as solution designs, workflow/process diagrams, proposals, and SOWs
Familiarity with web-based technologies including HTML, XML, and structured data
Familiarity with agreement lifecycle concepts — creation, negotiation, execution, and management
Post-graduate degree or continued formal education in relevant or adjacent fields
Life At Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.
💡 Quick Summary
Seeking a career-building opportunity? The Lead Solution Consultant position is now open for candidates interested in the Web / Graphic Design Jobs sector. This role in Canberra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Web / Graphic Design Jobs is a plus.
