Job Description
Lead Database Administrator, DBA - Platform
Location Bangalore,
Business Unit : Product & Technology
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.
What you’ll do
As a Lead Database Administrator at DocuSign you will work with a group of like peers to help support the existing database systems, while designing the next version of the infrastructure. We have no down time and demand very high availability from our system (we strive for five +s). When not supporting the existing systems, you will help collaborate with engineering, architecture, and product management to create the next great platform features that will drive impact. You will share in an On-Call rotation to support the platform 24X7. We are pushing the boundaries of what’s possible with SQL server and this position will push your SQL skills to the next level.
This position is an Individual Contributor and reports to the eSign Database Manager.
Responsibility
• Provide database monitoring and support of multiple 24/7 Enterprise SQL Server AlwaysOn availability groups.
• Troubleshooting issues as they occur, working with the Operations Team during incidents, and resolving problems quickly and to a high standard.
• Maintain database performance; by identifying and resolving production and application development problems; calculating optimum parameter values; evaluating new release code, answering developer questions and advising on code changes.
• Develop & configure database solutions; configuration of new systems, defining database structure, improving security, ensuring back-ups and restores meet audit requirements.
• Ensure all database systems meet RPO & RTO policies.
• Participate in CIS, ISO, STIG, PCI & IRAP information security compliance work as needed.
• Work with the Engineering Team to design and optimize SQL solutions.
• Work with the Operations Team to manage, install and configure servers in multiple data centers around the world.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.
• Participate in an On-Call rotation.
Basic
• 12+ years’ experience as a SQL Server administrator and Production Support DBA. 3+ years’ with SQL 2017, 3 years’ experience with SQL 2026.
• Hands-on experience administering and troubleshooting AlwaysOn availability groups and WSFC’s.
• Proven ability in database monitoring, troubleshooting, issue analysis and problem solving.
• Proven ability in performance tuning slow running queries to reduce resource usage.
• Understanding of server setup and configuration for optimal resource usage good understanding of database design concepts and impact on systems.
• Be self-motivated, able to work independently as well as in a collaborative environment.
• Ability to work closely with developers to resolve issues and improve systems.
• A strong team player and quick learner.
• Familiar with Google suite.
• Creating/configuring Azure SQL Databases
Preferred
• In depth knowledge of backing up, restoring, and moving SQL databases along with the ability to plan and implement sophisticated Disaster Recovery strategies.
• Experience using SolarWinds SQL Sentry to monitor, troubleshoot and resolve performance issues.
• Possess a strong understanding of database theories, principles, and best practices.
• High level knowledge of Windows and Windows security and how they affect SQLServer.
• Knowledge of PowerShell scripting.
• Experience in setup, configuration and maintenance of Azure Managed Instances is a plus.
• Excellent analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Able to guide & support more junior team members
Life at DocuSign Working here DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at [email protected]
Location Bangalore,
Business Unit : Product & Technology
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.
What you’ll do
As a Lead Database Administrator at DocuSign you will work with a group of like peers to help support the existing database systems, while designing the next version of the infrastructure. We have no down time and demand very high availability from our system (we strive for five +s). When not supporting the existing systems, you will help collaborate with engineering, architecture, and product management to create the next great platform features that will drive impact. You will share in an On-Call rotation to support the platform 24X7. We are pushing the boundaries of what’s possible with SQL server and this position will push your SQL skills to the next level.
This position is an Individual Contributor and reports to the eSign Database Manager.
Responsibility
• Provide database monitoring and support of multiple 24/7 Enterprise SQL Server AlwaysOn availability groups.
• Troubleshooting issues as they occur, working with the Operations Team during incidents, and resolving problems quickly and to a high standard.
• Maintain database performance; by identifying and resolving production and application development problems; calculating optimum parameter values; evaluating new release code, answering developer questions and advising on code changes.
• Develop & configure database solutions; configuration of new systems, defining database structure, improving security, ensuring back-ups and restores meet audit requirements.
• Ensure all database systems meet RPO & RTO policies.
• Participate in CIS, ISO, STIG, PCI & IRAP information security compliance work as needed.
• Work with the Engineering Team to design and optimize SQL solutions.
• Work with the Operations Team to manage, install and configure servers in multiple data centers around the world.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.
• Participate in an On-Call rotation.
Basic
• 12+ years’ experience as a SQL Server administrator and Production Support DBA. 3+ years’ with SQL 2017, 3 years’ experience with SQL 2026.
• Hands-on experience administering and troubleshooting AlwaysOn availability groups and WSFC’s.
• Proven ability in database monitoring, troubleshooting, issue analysis and problem solving.
• Proven ability in performance tuning slow running queries to reduce resource usage.
• Understanding of server setup and configuration for optimal resource usage good understanding of database design concepts and impact on systems.
• Be self-motivated, able to work independently as well as in a collaborative environment.
• Ability to work closely with developers to resolve issues and improve systems.
• A strong team player and quick learner.
• Familiar with Google suite.
• Creating/configuring Azure SQL Databases
Preferred
• In depth knowledge of backing up, restoring, and moving SQL databases along with the ability to plan and implement sophisticated Disaster Recovery strategies.
• Experience using SolarWinds SQL Sentry to monitor, troubleshoot and resolve performance issues.
• Possess a strong understanding of database theories, principles, and best practices.
• High level knowledge of Windows and Windows security and how they affect SQLServer.
• Knowledge of PowerShell scripting.
• Experience in setup, configuration and maintenance of Azure Managed Instances is a plus.
• Excellent analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Able to guide & support more junior team members
Life at DocuSign Working here DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at [email protected]
💡 Quick Summary
Seeking a career-building opportunity? The Lead SQL Database Administrator position is now open for candidates interested in the Database Administrator sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Database Administrator is a plus.
