Lead Support Analyst

Our client a leading investment bank is looking to hire Lead Support Analyst - Trading Application • Ensure excellent 24x7 Operation of company core mission-critical Trading application stack. • Act as the SME for all OMS/EMS (primary) and company's reference data / reporting (Secondary) • Work on Trading Operations for Asia's Leading Brokerage's Global Front Office Systems • Interact with Dealers/Traders/Business Heads across the globe as required • Global role covering Execution Services • Multi-asset though our focus is Equities & Derivatives • Partner closely with Application Development and Support teams to rollout new services seamless and efficiently. • Act as a mentor to train junior staff • Ensure that the estate is instrumented and monitored effectively • Establish and maintain an effective framework that provides a comprehensive management control to protect the Confidentiality, Integrity and Availability of Company's information assets. • Participate in on-call support rotation • Providing timely server recovery • Schedule and document regular changes according to company's change management rules & guidelines • Ensure that production environment is kept stable and efficient • Adherence to documented governance guidelines • Provide at all times an excellent, fast and responsive service to other teams Requirements Experience working in Equities Brokerage Front Office systems support, preferably bulge bracket investment bank. • Development and Production support experience with good problem solving and trouble shooting skills. • Must have exposure to working directly with end customers/business, vendors, other project stakeholders as needed. • Prefer candidates with regional experience • Good communication skills • Open to candidates from all locations – preference is right fit to the role • At-least 6-7 years of experience in Front office Trading application support / Implementation and related Server Infrastructure with total years of experience of 10-12 years. • Good technical knowledge in SQL and Unix • Strong Stakeholder management for application related stakeholders • ITIL process adherence (change, release, incident, problem management) Preferred Skills, Experience and Competencies • Java and Perl skills. • Knowledge of SQL Tuning and debugging. • Knowledge of Giga spaces and Tibco. Educational / Professional Qualifications • Degree in Computer Science, Software Engineering or IT related area Communication & Language Skills • Good command of spoken and written English. • Good presentation skills

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