Job Description
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
Working within the City Clerk's Office business unit and reporting to the Assistant Director, Elections and Strategic Engagement division, this position provides strategic leadership, acts as a trusted corporate advisor, and oversees the end-to-end delivery of:
Civic engagement programs;
Council recognition events and services;
Protocol services, and
Corporate projects, inclusion, service improvement and partnerships initiatives.
This role carries a significant responsibility to represent The City of Calgary in a politically and culturally sensitive, positive, and professional manner, helping to uphold and enhance The City's respected public image.
The Leader, Civic Engagement and Protocol leads a small, dynamic team working collaboratively with division and business management teams and internal and external partners to advance the objectives of the City Clerk's Office.
Qualifications
A degree in Public Administration, Communications, Business, Education, Journalism, or a related field.
At least 4 years of related experience, including supervisory experience; experience working with partners and interested parties at all levels; public engagement; large-scale corporate event management; and protocol experience involving political dignitaries.
Experience in project management or project coordination.
Related certification in event management, protocol or public participation is considered an asset.
Ability to work under tight deadlines, think strategically, and lead and implement change. Strong organizational, decision-making, problem-solving, and analytical skills.
Understanding effective team leadership principles and creative thinking.
Equivalent combinations of experience and education may be considered.
Pre-employment Requirements
Successful applicants must provide proof of qualifications.
Workstyle
This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.
Position and Pay Information
Business Unit: City Clerk's Office
Union: Exempt
Position Type: 1 Permanent
Compensation: Level M1 $115,627 - $144,534 per annum
Hours of work: Standard 35 hour work week
Days of Work: This position works a 5-day work week earning 1 day off in a 3 week cycle.
Location: 323, 7th Avenue S.E
Audience: Internal/External
Apply By: April 10, 2026
Job ID #: 314105
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
Working within the City Clerk's Office business unit and reporting to the Assistant Director, Elections and Strategic Engagement division, this position provides strategic leadership, acts as a trusted corporate advisor, and oversees the end-to-end delivery of:
Civic engagement programs;
Council recognition events and services;
Protocol services, and
Corporate projects, inclusion, service improvement and partnerships initiatives.
This role carries a significant responsibility to represent The City of Calgary in a politically and culturally sensitive, positive, and professional manner, helping to uphold and enhance The City's respected public image.
The Leader, Civic Engagement and Protocol leads a small, dynamic team working collaboratively with division and business management teams and internal and external partners to advance the objectives of the City Clerk's Office.
Qualifications
A degree in Public Administration, Communications, Business, Education, Journalism, or a related field.
At least 4 years of related experience, including supervisory experience; experience working with partners and interested parties at all levels; public engagement; large-scale corporate event management; and protocol experience involving political dignitaries.
Experience in project management or project coordination.
Related certification in event management, protocol or public participation is considered an asset.
Ability to work under tight deadlines, think strategically, and lead and implement change. Strong organizational, decision-making, problem-solving, and analytical skills.
Understanding effective team leadership principles and creative thinking.
Equivalent combinations of experience and education may be considered.
Pre-employment Requirements
Successful applicants must provide proof of qualifications.
Workstyle
This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.
Position and Pay Information
Business Unit: City Clerk's Office
Union: Exempt
Position Type: 1 Permanent
Compensation: Level M1 $115,627 - $144,534 per annum
Hours of work: Standard 35 hour work week
Days of Work: This position works a 5-day work week earning 1 day off in a 3 week cycle.
Location: 323, 7th Avenue S.E
Audience: Internal/External
Apply By: April 10, 2026
Job ID #: 314105
💡 Quick Summary
Seeking a career-building opportunity? The Leader, Civic Engagement Protocol position is now open for candidates interested in the Government Job Alert sector. This role in Calgary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.