Leading Investment Bank Seeks Experienced Customer Service Professiona

Senior Customer Representative Job Description

We are seeking a Senior Customer Representative to provide exceptional customer service and support to clients in India.

• This role involves acting as the primary point of contact for customers, addressing their inquiries, and providing top-notch service.

• The successful candidate will assist customers in understanding investment products and services offered by the bank.

• They will resolve customer complaints and issues in a timely and effective manner.

Key Qualifications

• Bachelor's degree in Finance or Business Administration.

• 1-6 years of experience in customer service or a related role, preferably in banking or financial services.

• Strong understanding of investment products and financial markets.

• Excellent communication and interpersonal skills.

About This Role

This is an exciting opportunity for a seasoned customer service professional to join our team and make a real difference in the lives of our clients.

What We're Looking For

• A highly motivated individual with a passion for delivering exceptional customer experiences.

• Someone who is comfortable working in a fast-paced environment and can handle multiple tasks simultaneously.

Our Ideal Candidate

Is a results-driven professional with a proven track record of success in customer-facing roles. If you have a strong desire to succeed and a willingness to learn and grow, we encourage you to apply for this challenging and rewarding position.