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Centacare
Join a purpose-driven organisation and make a real impact by supporting the learning culture across our workforce.
We are seeking a proactive and organised Learning & Development Coordinator to support our teams through training coordination and compliance, with a commitment to continuous improvement.
The Role
Based in the Adelaide CBD, this permanent role can be offered as Fulltime (1.0 FTE) or Parttime (0.8 FTE) depending on the successful applicant’s availability.
Collaborative and Service Delivery focused teams
Supportive leadership
Remuneration: Non-Award Position + PBI salary packaging
Flexible work options
Reporting to the Human Resources Manager, this role coordinates and maintains internal staff training within the Learning and Development function of the HR team. As the Learning and Development Coordinator, you will support the maintenance of internal training, and coordinate ad hoc external training where required.
Working closely with the HR Business Partners, service delivery teams, and key stakeholders, you will contribute to the development and maintenance of Service Delivery Training Plans, ensuring they remain relevant and compliant. In addition, the role will coordinate training schedules, liaise with external providers, and facilitate external training where required for service delivery. The position will also play a key part in training reporting, ensuring training activities meet organisational, regulatory, and compliance requirements, including reporting and audit obligations.
Key responsibilities include:
Learning & Development Coordination
Collaborate with the Human Resources Team and Executive Managers to deliver meaningful learning outcomes for our staff.
Lead training needs analysis across service delivery units and maintain Service Delivery Training Plans.
Review and maintain the Workforce Training and Development Policy and Training needs guide
Source and verify external training providers to meet identified organisational needs.
Plan and schedule facetoface mandatory training, including facilitating the Agency Induction.
Develop and maintain annual training schedules and internal training calendars.
Oversee the administration of compulsory training programs in partnership with HR and administrative teams.
Provide regular training reports, document processes, identify efficiencies, and support the transition to a centralised training function.
Build effective relationships with internal and external stakeholders to enhance training delivery and coordination.
Systems, Records & Reporting
Responsible for the maintenance of the Learning Management System (LMS)
Use the Learning Management System (LMS) to coordinate training administration and maintain accurate records.
Provide reporting to leaders on completions, compliance status and participation metrics from the LMS
Ensure training modules and SCORM packages are current, accessible, and updated as required.
Monitor training package expiry dates and user licences.
To excel in this role, you will bring:
Tertiary Qualifications relevant to Learning and Development, Training and Assessment, or Human Resources.
Demonstrated ability to build and address training needs and skill gaps
Intermediate to advance computer literacy.
Process improvement mindset.
Organisation and solution focused.
Proven ability to work collaboratively with a range of stakeholders in a consultative, client centred and solution focused manner.
Demonstrated ability to think creatively and problem-solve in a fast-paced environment.
Proficiency in training technology, including Learning Management Systems (LMS), e-learning platforms, and virtual training tools.
Current DHS Working with Children Check
Experience working in for-purpose environment is ideal but not essential.
Desirable: Qualifications in Training and Assessment, workplace training or instructional design.
See attached position description for full details.
Prior to receiving a formal offer of employment with Centacare, the following documents must be provided for this role:
Valid Working with Children Check (WWCC)
Evidence of rights to work in Australia
100 points of identification
What's in it for you
Generous salary packaging to help increase your take home pay
Meal and entertainment card option available
High performing, goal focused, collaborative & supportive team environment
Longstanding and reputable organisation
Ongoing training and development opportunities
Access to our Employee Assistance Program (EAP)
Health insurance discounts with Bupa
About Us
Each year, we support more than 20,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, ****** orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.
To learn more about us, explore our Who we are page and our organisational video.
How to Apply
Please submit your resume and cover letter (as one document) detailing your interest in this position and outlining the experience and qualifications that you can bring to the role. To access the position description or submit your application click on the Apply button.
For a confidential discussion about this opportunity please Jackie Schlein, Manager – Human Resources on 8215 6837
Closing Date: 3 April 2026.
We encourage applicants to apply promptly as applications will be reviewed as they are received, and the job posting may close without notice.
Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.
With respect, no agencies please.
💡 Quick Summary
Seeking a career-building opportunity? The Learning and Development Coordinator position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
