Job Description
Company:
Mercer
Description:
We are seeking a talented individual to join our Change team at Mercer. This role will be based in Sydney. This is a hybrid role that has a requirement of working at least three days a week in the office.
Learning and Development Specialist
The role of the Learning & Development Specialist is to design and execute learning development strategies (using agile and waterfall delivery approaches) for Mercer’s project delivery function to further the organisation’s objectives and align with its corporate vision.
This role is an integral part of the Change Management and Learning & Development function. It will contribute to ensuring that the change management approach and outcomes that the function delivers meets the needs of the organisation (as it transitions to using agile as a delivery approach) and reflects industry best practice.
To be successful in this role we require someone that has experience within the Superannuation industry
12-month contract initially
We will count on you to:
Work with Project team and sponsors to develop and execute learning development strategies for projects (including those run in an agile way) requiring learning and development expertise.
Delivery of learning and role readiness through the blended use of Instructor led facilitation, e-learning, video training, case studies and group discussion methods Facilitate the provision of learning and development if required to upskill
Agile, Innovative and empathetic adaptation of programs to align with current environments / working conditions
Track adoption and implement appropriate action to achieve project outcomes
Provide reporting on progress to relevant stakeholder forums
Identification of learning requirements for impacted colleagues/teams and assessment of appropriate learning methods
Collaborating with program delivery and other internal stakeholders to deliver impactful and agile programs related to Pacific Change Program
Contribute to the development of other learning programs as required
The need to think beyond one-off interventions and help establish a repeatable learning cadence, particularly in a remediation environment where learning needs to be sustained and embedded.
Work with senior stakeholders and subject matter experts across all parts of the business, including the ability to influence, challenge constructively, and steward outcomes from behind the scenes.
Designing learning for business audiences, varied stakeholder groups and capability uplift over time
What you need to have:
5-10 years’ experience in a Learning & Development role
Experience within the Superannuation industry
Knowledge and experience in digital learning systems such as Articulate
Demonstrable skills in Learning & Development
Able to manage multiple projects and competing priorities simultaneously, while maintaining a high standard of quality and detail
Ability to take dry, complex, technical or remediation-related content and translate it into learning that is simple, engaging, usable and memorable
Storytelling capability
Experience with PowerPoint with the ability to create polished decks quickly, work within brand, and develop strong speaker notes and supporting materials
Experience in delivering learning methods in agile environments
Strong verbal, written and presentation skills
Strong stakeholder engagement and management skills
Ability to facilitate discussion and drive outcomes with stakeholders
Strong organisation skills
Familiarity with a broad range of learning delivery solutions and adult learning principles
Strong work ethic, proactive and have ability to succeed in environment of ambiguity
Experience in managing sensitive information in a professional and confidential manner
Why join our team:
We help you be your best through professional development opportunities, interesting work, and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.
Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, ****** orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
💡 Quick Summary
Seeking a career-building opportunity? The Learning and Development Specialist position is now open for candidates interested in the Work from home Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
