Job Description
We are a people powered business. So, we’re looking for a L&Q Manager who recognises that culture is key – with the drive to create an enabling and empowering environment that brings the best out of our team. And delivers truly memorable experiences to our guests as a result.
A little taste of your day-to-day:
Every day is different at IHG, but you’ll mostly be:
• Creating programmes to foster development for every single employee
• Supporting and administering guest metrics
• Welcoming and orienting new members of staff
• Developing creative ways to inspire and motivate the team to provide exceptional guest experiences
• Managing employee records and ensuring compliance with relevant learning and quality policies and procedures
What We need from you:
• High school diploma, secondary education or equivalent
• 2 years’ related experience in L&Q, or an equivalent combination of education and experience
• Some college courses in Human Resources, Learning, Quality or related field preferred.
• Must speak fluent English
• Other languages may be preferred
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
A little taste of your day-to-day:
Every day is different at IHG, but you’ll mostly be:
• Creating programmes to foster development for every single employee
• Supporting and administering guest metrics
• Welcoming and orienting new members of staff
• Developing creative ways to inspire and motivate the team to provide exceptional guest experiences
• Managing employee records and ensuring compliance with relevant learning and quality policies and procedures
What We need from you:
• High school diploma, secondary education or equivalent
• 2 years’ related experience in L&Q, or an equivalent combination of education and experience
• Some college courses in Human Resources, Learning, Quality or related field preferred.
• Must speak fluent English
• Other languages may be preferred
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
💡 Quick Summary
Seeking a career-building opportunity? The Learning and Quality Manager position is now open for candidates interested in the Hotel Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
