Learning & Development Administrator

Introduction

We are looking for a proactive and detail-oriented Learning and Development Administrator to join our Global Learning & Development (L&D) team to support the coordination and delivery of our learning initiatives.

This role is pivotal in maintaining accurate training records, managing communications, and ensuring the smooth operation of both in-person and digital learning environments.

The role

You'll join a team of 3 other L&D professionals, within a wider HR department of 15, to help manage and develop the employee lifecycle at Cambridge Consultants.

Your role will involve liaising with internal and external stakeholders, overseeing administration of our Learning Management System (LearnUpon), and supporting the planning and execution of learning programmes and projects.

This is an excellent opportunity for someone with strong organisational skills and a passion for learning to contribute to a dynamic and evolving L&D function.

Responsibilities

This role offers a variety of responsibilities, and we've highlighted some key duties below to give you a clear idea of what to expect:

Maintain accurate L&D procedural records and documentation

Produce regular reports on learning attendance, completion, and evaluation, supporting audit readiness

Operate as an initial point of contact for L&D, managing inbox and triaging incoming queries

Where required, meet external trainers and prepare the physical/digital learning environment

Liaise with internal trainers to schedule core and critical (mandatory) training

Oversee lab inductions and refreshers

Coordinate the administration of L&D programmes and initiatives, including scheduling, logistics, and participant communication

Administration for LMS (LearnUpon), enrolling learners and engaging instructors to ensure courses are scheduled and completed

Create documentation and materials to support L&D projects/programmes

Liaise with suppliers, raising purchase orders and maintaining supplier records

Deliver ad hoc project admin as required

Maintain the L&D calendar

About you

If you're a proactive, organised and enthusiastic administrator, we would love to hear from you! In addition, you should have experience or skills within the following areas:

Strong administrative and organisational skills, able to manage multiple tasks and deadlines efficiently

Excellent written and verbal communication skills, a professional and approachable manner

Attention to detail

Proficiency in Microsoft Office Suite, especially Excel, Word, Outlook, and PowerPoint

Customer service mindset, responsive and helpful in handling learner and stakeholder queries

Data handling and reporting, comfortable working with spreadsheets and generating reports

Event or diary management, confident managing scheduling, logistics, and room/tech setup

This role is part of our L&D team, so experience in an L&D environment, especially with platforms like LearnUpon, is a huge bonus. That said, we still welcome applications from those without this background.