Job Description
We are seeking a highly skilled professional to join our Teacher Engagement and Registration Branch as a Teacher Engagement and Registration Officer. This role will involve handling telephone and email enquiries from applicants, teachers, principals, early childhood managers, employers, and members of the public.
About Us
We are an independent statutory authority with a primary function of regulating members of the teaching profession. Our vision is to ensure that Victorian learners have the best teachers. We focus on raising the quality of teaching and providing for the safety and wellbeing of children and young people.
Key Responsibilities
Handle telephone and email enquiries from a wide range of stakeholders
Assess teacher registration applications in line with legislative and policy requirements
Contribute to the development of VIT business systems
Requirements
This role requires a customer service, contact centre and/or application assessment professional with experience in dealing effectively with a wide range of stakeholders. The ideal candidate will have strong communication skills combined with a highly organised approach and a proven track record in delivering superior customer service via phones and email.
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💡 Quick Summary
Seeking a career-building opportunity? The Learning Services Specialist position is now open for candidates interested in the Government Job Alert sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.