Job Description
Job details
Job type
Full-time
Location
Burlington, ON L7T 2B8
Full job description
Job Summary
Job Description
What is the opportunity?
RBC is hiring a Lease Documentation Specialist to drive a high quality, differentiated client experience for Commercial Banking clients through servicing and fulfillment of complex leasing transactions and required documentation. You will take end to end responsibility and be the single point of contact for RBC clients, Leasing Sales Managers, Leasing vendors and legal parties where required. Additionally, you will take ownership and personal accountability for accurate and efficient execution and control of leasing transactions due diligence within established turnaround timeframes and identify and resolve issues at source, making it easier to enhance and build the client and partner relationships.
What will you do?
Act as a single point of contact to provide deep knowledge and experience of RBC Leasing products and services to ensure a positive client experience and mitigation of operational/credit risk
Responsible for efficient and effective end to end co-ordination and service delivery for high risk, high complex (e.g. non-standard leasing transactions and required documentation etc. Manage accordingly to the level of priority, urgency required with clear focus to sustain and maintain quality client relationship)
Act as advocate for the client experience using resources and logical techniques to investigate and evaluate complex issues which may be outside of policy/process/procedural guidelines in order to satisfy the client needs/client escalation. Identify a number of solutions and acts upon each appropriately to manage risks.
Provide ongoing coaching for Leasing Sales Managers as required to ensure credit and operational risks and workflow processes are comprehended and followed. Include system and application navigation assist/coaching where required.
Exercise judgment in making decisions, with high level escalations referred to appropriate levels
Able to identify and act upon efficiency and effectiveness opportunities through effective listening, probing and clarifying
Work on several bank/leasing applications e.g. synergy, CMS, EDGE, ASSET e-mail in order to complete tasks
Follow established Coaching Routines and related activity to drive high performance and enhance client experience
What do you need to succeed?
Must-have
Strong knowledge of lease, financing and ancillary documentation
Excellent multi-tasking and organizational skills with ability to effectively manage time and priorities
Demonstrated ability to solve problems by generating, evaluating and implementing alternatives.
Detail-oriented and able to comprehend the terms and conditions of contracts
Nice-to-have
Centre of expertise on equipment financing documentation. Knowledge and understanding of credit policies, security documentation, systems abilities and policies
Leasing experience
Superior understanding of PPSA (The Personal Property Security Act ) laws across the country
Strong knowledge of T-Value, HP Calculator, MS Office (Excel and Word)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, fair compensation, commissions, and stock where applicable
Leaders who help your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Job Skills
Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management
Additional Job Details
Address:
5575 NORTH SERVICE RD:BURLINGTON
City:
BURLINGTON
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-06-25
Application Deadline:
2026-07-0+
Note: Applications will be accepted until 11:5+ PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
You must create an Indeed account before continuing to the company website to apply
Job type
Full-time
Location
Burlington, ON L7T 2B8
Full job description
Job Summary
Job Description
What is the opportunity?
RBC is hiring a Lease Documentation Specialist to drive a high quality, differentiated client experience for Commercial Banking clients through servicing and fulfillment of complex leasing transactions and required documentation. You will take end to end responsibility and be the single point of contact for RBC clients, Leasing Sales Managers, Leasing vendors and legal parties where required. Additionally, you will take ownership and personal accountability for accurate and efficient execution and control of leasing transactions due diligence within established turnaround timeframes and identify and resolve issues at source, making it easier to enhance and build the client and partner relationships.
What will you do?
Act as a single point of contact to provide deep knowledge and experience of RBC Leasing products and services to ensure a positive client experience and mitigation of operational/credit risk
Responsible for efficient and effective end to end co-ordination and service delivery for high risk, high complex (e.g. non-standard leasing transactions and required documentation etc. Manage accordingly to the level of priority, urgency required with clear focus to sustain and maintain quality client relationship)
Act as advocate for the client experience using resources and logical techniques to investigate and evaluate complex issues which may be outside of policy/process/procedural guidelines in order to satisfy the client needs/client escalation. Identify a number of solutions and acts upon each appropriately to manage risks.
Provide ongoing coaching for Leasing Sales Managers as required to ensure credit and operational risks and workflow processes are comprehended and followed. Include system and application navigation assist/coaching where required.
Exercise judgment in making decisions, with high level escalations referred to appropriate levels
Able to identify and act upon efficiency and effectiveness opportunities through effective listening, probing and clarifying
Work on several bank/leasing applications e.g. synergy, CMS, EDGE, ASSET e-mail in order to complete tasks
Follow established Coaching Routines and related activity to drive high performance and enhance client experience
What do you need to succeed?
Must-have
Strong knowledge of lease, financing and ancillary documentation
Excellent multi-tasking and organizational skills with ability to effectively manage time and priorities
Demonstrated ability to solve problems by generating, evaluating and implementing alternatives.
Detail-oriented and able to comprehend the terms and conditions of contracts
Nice-to-have
Centre of expertise on equipment financing documentation. Knowledge and understanding of credit policies, security documentation, systems abilities and policies
Leasing experience
Superior understanding of PPSA (The Personal Property Security Act ) laws across the country
Strong knowledge of T-Value, HP Calculator, MS Office (Excel and Word)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, fair compensation, commissions, and stock where applicable
Leaders who help your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Job Skills
Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management
Additional Job Details
Address:
5575 NORTH SERVICE RD:BURLINGTON
City:
BURLINGTON
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-06-25
Application Deadline:
2026-07-0+
Note: Applications will be accepted until 11:5+ PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
You must create an Indeed account before continuing to the company website to apply
💡 Quick Summary
Seeking a career-building opportunity? The Lease Documentation Specialist position is now open for candidates interested in the Bank Jobs sector. This role in Burlington Beach offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
