Job Description
Full Job Description
The Business & Ops Specialist will be primarily involved, but is not limited to, managing successful submission of Legal Invoices and responding to queries from internal and external users of the legal invoice submission system (Passport). The incumbent will interact with all levels of internal Legal professionals and external law firm billing administrators. This position will provide primary support to EMEA, US, LATAM, APAC, NAMER based community and work to streamline/improve current processes for the local professionals.
Primary Responsibilities:
Monitoring mailboxes and OCE (Outside Counsel Engagement) inquiry tool and responding to queries received from internal departments, external law; firms. This will require the incumbent to partner closely with internal teams such as CAP (Corporate Accounts Payable), Tax and EMEA IB Client Billing, and other Legal support teams to resolve promptly and accurately;
Resolving issues where invoices are not fully processed by the system and require intervention;
Entering manual invoices into Passport;
Proactively providing advice to external law firms on resolving billing issues;
Partnering with LVM (Legal Vendor Maintenance) with vendor maintenance, new supplier set-ups and activations/deactivations of current suppliers;
Proactively providing recommendations on system and process changes to improve invoice processing;
Back-up for Warsaw team on processing of paper invoices received from law firms for payment;
Support system user acceptance testing, on an as-needed basis;
Metrics reporting and PowerPoint presentations;
Coordinating VAT issues with the JPMC regions tax team; and
Assisting management with ad-hoc high level requests/escalations.
Position Requirements:
2-3 years' experience in Legal Accounting, Billing Operations, Corporate Accounts Payable and/or Accounts Receivable
Degree or significant previous equivalent work experience is preferred
Excellent organizational skills, attention to detail concentrating on accuracy and efficiency and proven ability to work independently and competently handle multiple responsibilities
Excellent computer navigation skills, ability to maneuver through multiple systems; Passport and SAP
General understanding on SAP support protocols
Clear communication skills, both written and verbal
Ability to work in complex environments with a diverse range of stakeholders within JPMC Business Community and outside legal vendors
Good understanding of accounting concepts such as G/L accounts and Cost Centres
Knowledge of VAT rules within the supported regions
Sound judgment and quick decision making skills
Exposure to project management & process improvement techniques will be an added advantage
Quick learning abilities and able to get incorporated to daily activities while training
Proven ability to work independently and competently handle multiple responsibilities, with a high degree of accuracy, in a high pressure environment
The position hours of operations is evening/night shift India hours: 5:30 PM - 2:30 AM IST.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The Business & Ops Specialist will be primarily involved, but is not limited to, managing successful submission of Legal Invoices and responding to queries from internal and external users of the legal invoice submission system (Passport). The incumbent will interact with all levels of internal Legal professionals and external law firm billing administrators. This position will provide primary support to EMEA, US, LATAM, APAC, NAMER based community and work to streamline/improve current processes for the local professionals.
Primary Responsibilities:
Monitoring mailboxes and OCE (Outside Counsel Engagement) inquiry tool and responding to queries received from internal departments, external law; firms. This will require the incumbent to partner closely with internal teams such as CAP (Corporate Accounts Payable), Tax and EMEA IB Client Billing, and other Legal support teams to resolve promptly and accurately;
Resolving issues where invoices are not fully processed by the system and require intervention;
Entering manual invoices into Passport;
Proactively providing advice to external law firms on resolving billing issues;
Partnering with LVM (Legal Vendor Maintenance) with vendor maintenance, new supplier set-ups and activations/deactivations of current suppliers;
Proactively providing recommendations on system and process changes to improve invoice processing;
Back-up for Warsaw team on processing of paper invoices received from law firms for payment;
Support system user acceptance testing, on an as-needed basis;
Metrics reporting and PowerPoint presentations;
Coordinating VAT issues with the JPMC regions tax team; and
Assisting management with ad-hoc high level requests/escalations.
Position Requirements:
2-3 years' experience in Legal Accounting, Billing Operations, Corporate Accounts Payable and/or Accounts Receivable
Degree or significant previous equivalent work experience is preferred
Excellent organizational skills, attention to detail concentrating on accuracy and efficiency and proven ability to work independently and competently handle multiple responsibilities
Excellent computer navigation skills, ability to maneuver through multiple systems; Passport and SAP
General understanding on SAP support protocols
Clear communication skills, both written and verbal
Ability to work in complex environments with a diverse range of stakeholders within JPMC Business Community and outside legal vendors
Good understanding of accounting concepts such as G/L accounts and Cost Centres
Knowledge of VAT rules within the supported regions
Sound judgment and quick decision making skills
Exposure to project management & process improvement techniques will be an added advantage
Quick learning abilities and able to get incorporated to daily activities while training
Proven ability to work independently and competently handle multiple responsibilities, with a high degree of accuracy, in a high pressure environment
The position hours of operations is evening/night shift India hours: 5:30 PM - 2:30 AM IST.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
💡 Quick Summary
Seeking a career-building opportunity? The Legal Billing Senior Team Member| Bangalore position is now open for candidates interested in the Bank Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
