Job Description
Full job description
Library Assistant
Job Number: 4027
Job Type: Part-Time
Vacancy Reason: Backfill
Temp Contract Length: This contract is expected to end on November 13, 2026
Location: 65 Arthur St S - Elmira Library
Job Category: Other
Number of Positions: 1
Department: Region of Waterloo Library Branches
Division: Planning, Development and Legislative Services
Hours of Work: Up to 24 hours per week. Evening and weekend work (every other Saturday) required.
Union: OTHER
Grade: Part Time/No Full Time Equivalent Grade 003
Salary Range: $26.29 - $29.73 per hour
About Us!
The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:
Taking only what we need
Leaving some for others
Keeping the dish clean
This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.
Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.
The Role
Provides public library services at library branches or other community locations, including customer service, circulations, and helping with programs and events.
Duties/Responsibilities
Provides customer service to members in the library’s adult and children’s areas. Implements library policies and procedures at the branch level under management’s direction.
Circulates materials in and out of the library. Reserves materials for members, registers new members, collects fines and other charges using circulation software, and records desk receipts. Notifies members regarding reserved or overdue materials, explains library policies to the public, and addresses minor complaints, as required.
Assists members to find answers to information requests or specific items in the branch by using catalogue, print, audiovisual, and digital library resources. Verifies and requests materials not available in the branch, and fills requests from other branches and initiates transfers. Selects and recommends a variety of reading materials. Provides basic technological assistance to the public.
Assists to shelve materials and participates in collection maintenance within established guidelines. Checks that materials are in good condition and recommends replacements as necessary.
Assists with programs and events (e.g., children’s and adult programs, book sales, special events) and presents programs as required. Promotes library collection and services to the community.
Participates in library staff meetings.
Makes recommendations to the Library Collections Coordinator for new material.
Collects fines/charges, and handles revenue from book sales, ticketed events, and sale of library items. Reports need to repair the building or collection to management.
Occasionally provides guidance/support, and assigns work to volunteers and library pages per established criteria.
Refers to management for direction on difficult information inquiries, work schedules, duties, customer complaints, and situations outside established procedures.
Backs up other direct service branch staff as required, including overseeing volunteer activities per volunteer policy to ensure health and safety compliance.
Performs related duties as assigned.
Knowledge, Skills, and Abilities
Knowledge and skills are normally acquired through a Grade 12 diploma and 1 year of experience working with adults, children, and books. A grade 12 diploma and Excel Certificate in Small Library Management/equivalent library training plus 6 months of experience working with adults, children, and books is considered equivalent.
Familiarity with library resources and practical knowledge of library operations.
Knowledge of the local community served by the branch.
Knowledge of and ability to comply with corporate policies and procedures.
Computer skills with ability to use programs such as Microsoft Office, library automation software (e.g., Sirsi Dynix Workflows), the internet, social media, mobile devices and digital resources.
Ability to troubleshoot computer hardware and software with ability to provide basic technological assistance to the public. Continually updates own skills regarding current technology, library systems software, electronic research and library resources.
Ability to read books, articles, and other material to remain current with trends and developments in library and information services.
Human relations, interpersonal, and communication skills to interact with the public and library members to assist in meeting their information and technology needs; communicate daily with library staff (in person, telephone, e-mail); provide presentations and conduct programs for groups; and participate as an effective team member.
Ability to work independently.
Ability to work shifts that may include evening and weekend hours.
Ability to travel to other branch libraries, library headquarters, administration headquarters, and other community locations.
Ability to support and demonstrate the Region’s values.
Region of Waterloo is committed to building a workforce through fair, equitable, and accessible hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve and to promote a respectful, inclusive, and equitable workplace.
We invite all interested individuals to apply and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:
First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin;
persons with visible and/or invisible (physical and/or mental) disabilities;
persons who identify as women; and persons of marginalized ****** orientations, gender identities, and gender expressions
For questions or to request accommodations during your recruitment, onboarding or employment, please contact [email protected], or by calling our Service First Contact Centre at phone number (519) 575-4400.
Use of Artificial Intelligence in the Hiring Process: Region of Waterloo may use artificial intelligence (AI) tools to enhance efficiency during the recruitment process. However, applications will also be reviewed by a member of our Talent Acquisition team to ensure a fair and thorough assessment. AI does not make final hiring decisions.
Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).
Library Assistant
Job Number: 4027
Job Type: Part-Time
Vacancy Reason: Backfill
Temp Contract Length: This contract is expected to end on November 13, 2026
Location: 65 Arthur St S - Elmira Library
Job Category: Other
Number of Positions: 1
Department: Region of Waterloo Library Branches
Division: Planning, Development and Legislative Services
Hours of Work: Up to 24 hours per week. Evening and weekend work (every other Saturday) required.
Union: OTHER
Grade: Part Time/No Full Time Equivalent Grade 003
Salary Range: $26.29 - $29.73 per hour
About Us!
The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:
Taking only what we need
Leaving some for others
Keeping the dish clean
This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.
Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.
The Role
Provides public library services at library branches or other community locations, including customer service, circulations, and helping with programs and events.
Duties/Responsibilities
Provides customer service to members in the library’s adult and children’s areas. Implements library policies and procedures at the branch level under management’s direction.
Circulates materials in and out of the library. Reserves materials for members, registers new members, collects fines and other charges using circulation software, and records desk receipts. Notifies members regarding reserved or overdue materials, explains library policies to the public, and addresses minor complaints, as required.
Assists members to find answers to information requests or specific items in the branch by using catalogue, print, audiovisual, and digital library resources. Verifies and requests materials not available in the branch, and fills requests from other branches and initiates transfers. Selects and recommends a variety of reading materials. Provides basic technological assistance to the public.
Assists to shelve materials and participates in collection maintenance within established guidelines. Checks that materials are in good condition and recommends replacements as necessary.
Assists with programs and events (e.g., children’s and adult programs, book sales, special events) and presents programs as required. Promotes library collection and services to the community.
Participates in library staff meetings.
Makes recommendations to the Library Collections Coordinator for new material.
Collects fines/charges, and handles revenue from book sales, ticketed events, and sale of library items. Reports need to repair the building or collection to management.
Occasionally provides guidance/support, and assigns work to volunteers and library pages per established criteria.
Refers to management for direction on difficult information inquiries, work schedules, duties, customer complaints, and situations outside established procedures.
Backs up other direct service branch staff as required, including overseeing volunteer activities per volunteer policy to ensure health and safety compliance.
Performs related duties as assigned.
Knowledge, Skills, and Abilities
Knowledge and skills are normally acquired through a Grade 12 diploma and 1 year of experience working with adults, children, and books. A grade 12 diploma and Excel Certificate in Small Library Management/equivalent library training plus 6 months of experience working with adults, children, and books is considered equivalent.
Familiarity with library resources and practical knowledge of library operations.
Knowledge of the local community served by the branch.
Knowledge of and ability to comply with corporate policies and procedures.
Computer skills with ability to use programs such as Microsoft Office, library automation software (e.g., Sirsi Dynix Workflows), the internet, social media, mobile devices and digital resources.
Ability to troubleshoot computer hardware and software with ability to provide basic technological assistance to the public. Continually updates own skills regarding current technology, library systems software, electronic research and library resources.
Ability to read books, articles, and other material to remain current with trends and developments in library and information services.
Human relations, interpersonal, and communication skills to interact with the public and library members to assist in meeting their information and technology needs; communicate daily with library staff (in person, telephone, e-mail); provide presentations and conduct programs for groups; and participate as an effective team member.
Ability to work independently.
Ability to work shifts that may include evening and weekend hours.
Ability to travel to other branch libraries, library headquarters, administration headquarters, and other community locations.
Ability to support and demonstrate the Region’s values.
Region of Waterloo is committed to building a workforce through fair, equitable, and accessible hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve and to promote a respectful, inclusive, and equitable workplace.
We invite all interested individuals to apply and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:
First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin;
persons with visible and/or invisible (physical and/or mental) disabilities;
persons who identify as women; and persons of marginalized ****** orientations, gender identities, and gender expressions
For questions or to request accommodations during your recruitment, onboarding or employment, please contact [email protected], or by calling our Service First Contact Centre at phone number (519) 575-4400.
Use of Artificial Intelligence in the Hiring Process: Region of Waterloo may use artificial intelligence (AI) tools to enhance efficiency during the recruitment process. However, applications will also be reviewed by a member of our Talent Acquisition team to ensure a fair and thorough assessment. AI does not make final hiring decisions.
Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).
💡 Quick Summary
Seeking a career-building opportunity? The Library Assistant position is now open for candidates interested in the Back Office Jobs sector. This role in Wagarville offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
