Job Description
$41,891 - $44,720 a year
Alpharetta, GA
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Find out how your skills align with the job description
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Full job description
Library Technical Assistant
Georgia State University
University Library
Alpharetta
Located on six Georgia State University campuses throughout metro Atlanta, the University Library provides faculty and students with open and inviting educational facilities and an active online experience. As an integral part of the University community, the library welcomed more than 1.4 million visitors in the past year. As a valued partner in student success, the library supports both teaching and research with extensive collections, innovative solutions, and outstanding assistance. For additional information about the Georgia State University Library, visit library.gsu.edu.
The University Library is seeking to hire a Library Technical Assistant on a full - time basis at our Alpharetta campus. The scope of the responsibilities will include these essential duties but is not limited to the following:
Provide primary service desk coverage for the library’s daily operations, including basic circulation functions such as charging, discharging, and renewing library materials on Alma platform
Regularly monitor and address library operation issues, including supply replenishment, noise, trash, patron behavior/disruption, facilities, and technology.
Record and track facility and technology issues from initial reporting to resolution.
Create and share campus operational statistics with the Library Associate II.
Serve as primary on-site expert and reference point for circulation service and desk operations, including procedures, circulation policies/workflow, patron disputes/feedback, and using Alma .
Process campus orders in PantherMart from submitting orders to delivery receipt.
Manage and maintain the campus course materials/reserves collection while serving as the primary contact via faculty/campus departments for services related to course reserves.
Provide support to Technical Services with special projects, including cancellations, updating holdings information (item types, item locations, and/or item policies).
Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee’s direct supervisor.
Qualifications:
Minimum Requirements:
High school diploma or GED and three years of library, customer service, or office experience. Supervisory or lead worker experience may be required for some positions.
Preferred Hiring Qualifications:
Prefer recent experience in a college or university library.
Familiarity with the use of computers in an office setting.
Knowledge of library circulation processes in an automated environment.
Strong organizational skills with an emphasis on accuracy and thoroughness.
Excellent problem-solving and effective interpersonal skills.
College/Business Unit: University Library
Department: University Library - Alpharetta
Location: Alpharetta Campus
Shift: Monday - Friday 9am - 5:30 pm
Salary : $41,891 - $44,720
Pay Grade: 7
FLSA Status: Non-Exempt
Job Type: Full Time (Benefits Eligible)
Job Posting: 01/27/26, 11:00:00 PM
Closing Date: 02/06/26, 10:59:00 PM
Special Instructions:
To be fully considered for this position, all candidates must submit the following at the time of submission:
A complete and accurate GSU application
Resume
Cover Letter
Three professional references
#LI-JB1
Georgia State University Values: COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better placeINTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents
USG Core Value Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Equal Employment Opportunity: Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, *** (including pregnancy),, ****** orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions., This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests.Further, Georgia State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law,, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Background Check: Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record.
Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security.It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office.
Please note, Georgia State University’s career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.
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Alpharetta, GA
Profile insights
Find out how your skills align with the job description
Skills
Do you have experience in University experience?
Education
Do you have a High school diploma or GED?
Full job description
Library Technical Assistant
Georgia State University
University Library
Alpharetta
Located on six Georgia State University campuses throughout metro Atlanta, the University Library provides faculty and students with open and inviting educational facilities and an active online experience. As an integral part of the University community, the library welcomed more than 1.4 million visitors in the past year. As a valued partner in student success, the library supports both teaching and research with extensive collections, innovative solutions, and outstanding assistance. For additional information about the Georgia State University Library, visit library.gsu.edu.
The University Library is seeking to hire a Library Technical Assistant on a full - time basis at our Alpharetta campus. The scope of the responsibilities will include these essential duties but is not limited to the following:
Provide primary service desk coverage for the library’s daily operations, including basic circulation functions such as charging, discharging, and renewing library materials on Alma platform
Regularly monitor and address library operation issues, including supply replenishment, noise, trash, patron behavior/disruption, facilities, and technology.
Record and track facility and technology issues from initial reporting to resolution.
Create and share campus operational statistics with the Library Associate II.
Serve as primary on-site expert and reference point for circulation service and desk operations, including procedures, circulation policies/workflow, patron disputes/feedback, and using Alma .
Process campus orders in PantherMart from submitting orders to delivery receipt.
Manage and maintain the campus course materials/reserves collection while serving as the primary contact via faculty/campus departments for services related to course reserves.
Provide support to Technical Services with special projects, including cancellations, updating holdings information (item types, item locations, and/or item policies).
Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee’s direct supervisor.
Qualifications:
Minimum Requirements:
High school diploma or GED and three years of library, customer service, or office experience. Supervisory or lead worker experience may be required for some positions.
Preferred Hiring Qualifications:
Prefer recent experience in a college or university library.
Familiarity with the use of computers in an office setting.
Knowledge of library circulation processes in an automated environment.
Strong organizational skills with an emphasis on accuracy and thoroughness.
Excellent problem-solving and effective interpersonal skills.
College/Business Unit: University Library
Department: University Library - Alpharetta
Location: Alpharetta Campus
Shift: Monday - Friday 9am - 5:30 pm
Salary : $41,891 - $44,720
Pay Grade: 7
FLSA Status: Non-Exempt
Job Type: Full Time (Benefits Eligible)
Job Posting: 01/27/26, 11:00:00 PM
Closing Date: 02/06/26, 10:59:00 PM
Special Instructions:
To be fully considered for this position, all candidates must submit the following at the time of submission:
A complete and accurate GSU application
Resume
Cover Letter
Three professional references
#LI-JB1
Georgia State University Values: COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better placeINTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents
USG Core Value Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Equal Employment Opportunity: Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, *** (including pregnancy),, ****** orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions., This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests.Further, Georgia State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law,, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Background Check: Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record.
Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security.It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office.
Please note, Georgia State University’s career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.
Explore other jobs
Discover opportunities beyond Georgia State University
Full Time Assistant Preschool Teacher
Often responds within 1 day
EMORY EGLESTON CDC EMPLOYEES CHILD
Decatur, GA 30033
Pay information not provided
Executive Administrative Assistant
The Waters Organization
Atlanta, GA 30339
$90,000 - $120,000
a year
Director of Membership
Often responds within 1 day
National Black Empowerment Council
Atlanta, GA 30318
$75,000 - $110,000
a year
You must create an Indeed account before continuing to the company website to apply
©2026 Indeed
Your Privacy Choices
Accessibility at Indeed
Privacy Center and Ad Choices
💡 Quick Summary
Seeking a career-building opportunity? The Library Technical Assistant position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.