Job Description
We are seeking a proactive and analytical Lifestyle Product and Underwriting Analyst to play a pivotal role in the evolution and management of our diverse product suite. This is an exciting opportunity to contribute to the entire product lifecycle, from ideation to implementation, across our Motorcycle, Caravan, Pet, and Travel insurance lines. If you have a keen eye for detail, a passion for product development, and a desire to make a tangible impact, we want to hear from you.
About the role
The Lifestyle (Travel, Motorcycle and Pet) Product & Underwriting Analyst plays a key part in shaping and delivering a cutting-edge insurance solution products that align closely with Auto & General’s risk strategy and overarching product vision. In this role, you will be at the forefront of a diverse range of general insurance products, including Motorcycle, Pet and Travel, assisting with overseeing end-to-end product lifecycle activities, including product design, development, management and underwriting. You will assist with closely
monitoring portfolio performance and identify opportunities for better customer value and service. Your contributions into robust risk selection, product development and effective portfolio management, will be crucial to the ongoing success of new and existing insurance products.
Key Responsibilities
Product Innovation & Development: Contribute to the end-to-end product lifecycle, supporting the identification, design, development, and implementation of new and innovative Motorcycle, Caravan, Pet, and Travel insurance products, options, and benefits.
Portfolio Optimisation: Assist with comprehensive market and competitor analysis to identify emerging trends, new opportunities, and areas for enhancement within our existing product portfolio.
Product Enhancement: Support the continuous improvement and enhancement of our current product offerings, ensuring they remain competitive, compliant, and meet evolving customer needs.
System & Underwriting Support: Participate in product development initiatives, including the testing and validation of product and underwriting-related system changes to ensure accuracy, functionality, and optimal performance.
Project Delivery: Provide crucial support for the day-to-day delivery of product-related projects and initiatives, with opportunities to lead specific assignments focused on investigating and validating system modifications.
Reporting & Insights: Prepare and deliver comprehensive departmental and operational reports, providing key insights and data analysis to support strategic business decisions and operational efficiency
What experience you’ll bring
Qualifications and Experience
Essential
2+ years General Insurance product/portfolio management, underwriting and/or claim
experience; exposure to product development and portfolio management would be
highly regarded.
Sound knowledge/understanding of insurance product(s), underwriting and rating
methods, systems and procedures – including drivers and levers of profitable growth.
Knowledge of relevant regulatory regimes, compliance and insurance legislation.
Sound communication skills, both written and verbal.
Sound problem-solving ability.
Sound numerical and analytical skills.
Ability to communicate effectively across all levels of the organisation.
Attention to detail and accuracy.
Ability to work autonomously while maintaining focus.
IT literacy and the ability to learn new systems.
Working knowledge of common application software, e.g. MS Office & Google Suite.
Ability to respond rapidly and positively to change and to work under pressure to deliver
outcomes with competing priorities.
Desirable
Tertiary qualification preferred.
Experience in managing and completing user acceptance testing
Our Perks
Location: Toowong
Close to a variety of public transport and easy parking options, the Toowong office has excellent end-of-trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues. Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.
The benefits of working at A&G
Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including:
Personalised rewards and peer-to-peer recognition
Exclusive discounts and savings across more than 600 top retailers
A comprehensive recognition program that celebrates milestones and achievements—helping you feel valued every step of the way
Work flexibility - with options to work from home up to two days per week.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
About us
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.
We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
About the role
The Lifestyle (Travel, Motorcycle and Pet) Product & Underwriting Analyst plays a key part in shaping and delivering a cutting-edge insurance solution products that align closely with Auto & General’s risk strategy and overarching product vision. In this role, you will be at the forefront of a diverse range of general insurance products, including Motorcycle, Pet and Travel, assisting with overseeing end-to-end product lifecycle activities, including product design, development, management and underwriting. You will assist with closely
monitoring portfolio performance and identify opportunities for better customer value and service. Your contributions into robust risk selection, product development and effective portfolio management, will be crucial to the ongoing success of new and existing insurance products.
Key Responsibilities
Product Innovation & Development: Contribute to the end-to-end product lifecycle, supporting the identification, design, development, and implementation of new and innovative Motorcycle, Caravan, Pet, and Travel insurance products, options, and benefits.
Portfolio Optimisation: Assist with comprehensive market and competitor analysis to identify emerging trends, new opportunities, and areas for enhancement within our existing product portfolio.
Product Enhancement: Support the continuous improvement and enhancement of our current product offerings, ensuring they remain competitive, compliant, and meet evolving customer needs.
System & Underwriting Support: Participate in product development initiatives, including the testing and validation of product and underwriting-related system changes to ensure accuracy, functionality, and optimal performance.
Project Delivery: Provide crucial support for the day-to-day delivery of product-related projects and initiatives, with opportunities to lead specific assignments focused on investigating and validating system modifications.
Reporting & Insights: Prepare and deliver comprehensive departmental and operational reports, providing key insights and data analysis to support strategic business decisions and operational efficiency
What experience you’ll bring
Qualifications and Experience
Essential
2+ years General Insurance product/portfolio management, underwriting and/or claim
experience; exposure to product development and portfolio management would be
highly regarded.
Sound knowledge/understanding of insurance product(s), underwriting and rating
methods, systems and procedures – including drivers and levers of profitable growth.
Knowledge of relevant regulatory regimes, compliance and insurance legislation.
Sound communication skills, both written and verbal.
Sound problem-solving ability.
Sound numerical and analytical skills.
Ability to communicate effectively across all levels of the organisation.
Attention to detail and accuracy.
Ability to work autonomously while maintaining focus.
IT literacy and the ability to learn new systems.
Working knowledge of common application software, e.g. MS Office & Google Suite.
Ability to respond rapidly and positively to change and to work under pressure to deliver
outcomes with competing priorities.
Desirable
Tertiary qualification preferred.
Experience in managing and completing user acceptance testing
Our Perks
Location: Toowong
Close to a variety of public transport and easy parking options, the Toowong office has excellent end-of-trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues. Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.
The benefits of working at A&G
Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including:
Personalised rewards and peer-to-peer recognition
Exclusive discounts and savings across more than 600 top retailers
A comprehensive recognition program that celebrates milestones and achievements—helping you feel valued every step of the way
Work flexibility - with options to work from home up to two days per week.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
About us
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.
We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
💡 Quick Summary
Seeking a career-building opportunity? The Lifestyle (Travel, Motorcycle and Pet) Product & Underwriting Analyst position is now open for candidates interested in the Insurance sector. This role in Toowong offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Insurance is a plus.
