Lobby Host - Concierge

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:
We are seeking a highly motivated and proactive Lobby Host to join our team. As the Front of House Concierge, you will play a vital role in ensuring the smooth operation and exceptional service delivery of our client's premises. This dynamic role requires strong customer service skills, excellent organizational abilities, and the ability to thrive in a fast-paced environment.

Working onsite for our global technology client in Southbank.

An Overview of the role:
Greeting and providing excellent customer service to clients and visitors

Events management

Managing access badges and maintaining security protocols

Handling incoming calls and managing mail and couriers

Coordinating meeting room requirements and assisting with event planning

Assisting with general administrative tasks and supporting the team as needed

Maintaining documentation and performing daily inspections of premises

Building and developing effective client and stakeholder relationships

Ensuring the site's financial operations meet targets and compliance requirements

Implementing and maintaining operational procedures and best practices

Assisting with stock take and replenishment

Managing IT assets and coordinating hardware distribution

Adhering to health and safety guidelines and maintaining a safe working environment

Sounds like you? This is what we are looking for:
This is a perfect role for someone coming from hospitality, retail or any other customer service/administration based role who is wanting to take their first or next step in the corporate world!
Experience in event management is a plus

Proven track record of delivering excellent customer service

Strong organizational and multitasking skills

Ability to manage conflicting priorities and work under pressure

Excellent communication and interpersonal skills

Problem-solving and strategic thinking abilities

Ability to work autonomously and as part of a team

What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, ****** orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ427051.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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Australia
Victoria
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