Job Description
About Chorus
At Chorus, we go beyond care — we build real connections that strengthen community. As a for-purpose organisation, we connect and support people through community-driven care for seniors and adults living with disability or mental health needs.
We deliver in-home and community-based care across Western Australia, helping individuals stay connected, supported, and engaged. Our services are built on relationships, trust, and a genuine commitment to making a difference where it matters most — close to home.
With a team of more than 1,000 employees and volunteers, Chorus is more than a workplace — it’s a community-driven movement. Every role contributes to building real connections between people and strengthening the fabric of local communities. We work through a network of small local connected teams " Locals" who are developing increasing levels of autonomy, enterprising, and self-organising capability.
About the opportunity
Chorus is on an ambitious growth journey, and we are looking for new Local Leads across the Perth metro community.
A Chorus "Local" is a small, connected team of around 20 multi-skilled people who provide care and support to a full range of Chorus customers in a localised area.
The Local Lead is the person who takes accountability for the operational health and wellbeing of the local: for customer support and experience, team culture and contribution, connection with the local community, and performance of the local across a balance set of KPIs (financial, safety, customer, people).
In many ways being a Chorus local lead is a little like being a small business owner - you are accountable for all aspects of the local’s success. You have a lot of autonomy and flexibility within the Chorus model but can call on the skills and support of a talented and collaborative community of local and "back office enabling" colleagues when needed.
About you:
You bring well developed collaborative leadership skills, preferably with some experience in the human services sector. You love to coach and support teams to participate in shared planning, problem solving and decision making.
You are a champion and role model for safety and quality and know how to embed safety and quality into the day-to-day practices of the team.
You understand that "for purpose" brings with it a responsibility for being financially sustainable, and you are confident at making good business decisions.
You are confident to work with a digital-first approach and are happy to lead the implementation of new systems with team members and customers.
You have a community-connecting mindset and are constantly on the lookout for new opportunities to connect team members and customers to the resources available in their local community.
Even if you don't meet all these criteria... you have a good track record at learning new approaches and you would be willing to invest time and energy in further growth and development.
To apply
Please submit a concise CV highlighting your relevant experience and achievements as well as a cover letter describing what attracts you specifically to this role.
What We Offer
Competitive remuneration package including salary packaging opportunities.
The opportunity to exercise leadership in an organisation actively invested in doing work differently.
The opportunity to make a meaningful impact in the lives of the individuals Chorus support and the communities we engage in.
Active and ongoing personal growth and development
Highly collaborative leadership community and supportive governance structure.
Access to our Work on Wellbeing survey and support and 24/7 EAP support through Sonder
Company Overview
We work with communities and alongside people to support them to live the life they choose, with a particular focus on seniors and people living with disability and mental illness. Ultimately, we exist so local communities can thrive.
At Chorus, we go beyond care — we build real connections that strengthen community. As a for-purpose organisation, we connect and support people through community-driven care for seniors and adults living with disability or mental health needs.
We deliver in-home and community-based care across Western Australia, helping individuals stay connected, supported, and engaged. Our services are built on relationships, trust, and a genuine commitment to making a difference where it matters most — close to home.
With a team of more than 1,000 employees and volunteers, Chorus is more than a workplace — it’s a community-driven movement. Every role contributes to building real connections between people and strengthening the fabric of local communities. We work through a network of small local connected teams " Locals" who are developing increasing levels of autonomy, enterprising, and self-organising capability.
About the opportunity
Chorus is on an ambitious growth journey, and we are looking for new Local Leads across the Perth metro community.
A Chorus "Local" is a small, connected team of around 20 multi-skilled people who provide care and support to a full range of Chorus customers in a localised area.
The Local Lead is the person who takes accountability for the operational health and wellbeing of the local: for customer support and experience, team culture and contribution, connection with the local community, and performance of the local across a balance set of KPIs (financial, safety, customer, people).
In many ways being a Chorus local lead is a little like being a small business owner - you are accountable for all aspects of the local’s success. You have a lot of autonomy and flexibility within the Chorus model but can call on the skills and support of a talented and collaborative community of local and "back office enabling" colleagues when needed.
About you:
You bring well developed collaborative leadership skills, preferably with some experience in the human services sector. You love to coach and support teams to participate in shared planning, problem solving and decision making.
You are a champion and role model for safety and quality and know how to embed safety and quality into the day-to-day practices of the team.
You understand that "for purpose" brings with it a responsibility for being financially sustainable, and you are confident at making good business decisions.
You are confident to work with a digital-first approach and are happy to lead the implementation of new systems with team members and customers.
You have a community-connecting mindset and are constantly on the lookout for new opportunities to connect team members and customers to the resources available in their local community.
Even if you don't meet all these criteria... you have a good track record at learning new approaches and you would be willing to invest time and energy in further growth and development.
To apply
Please submit a concise CV highlighting your relevant experience and achievements as well as a cover letter describing what attracts you specifically to this role.
What We Offer
Competitive remuneration package including salary packaging opportunities.
The opportunity to exercise leadership in an organisation actively invested in doing work differently.
The opportunity to make a meaningful impact in the lives of the individuals Chorus support and the communities we engage in.
Active and ongoing personal growth and development
Highly collaborative leadership community and supportive governance structure.
Access to our Work on Wellbeing survey and support and 24/7 EAP support through Sonder
Company Overview
We work with communities and alongside people to support them to live the life they choose, with a particular focus on seniors and people living with disability and mental illness. Ultimately, we exist so local communities can thrive.
💡 Quick Summary
Seeking a career-building opportunity? The Local Lead position is now open for candidates interested in the Back Office Jobs sector. This role in Western Australia offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
