Job Description
Full job description
The Role:
We are looking for reliable and conscientious individuals with a passion for customer service who are eager to learn and develop into one of our logistics allocator roles, as part of our friendly Customer Service Centre team located in Rivervale and reporting directly to the Customer Service Manager . With a strong team culture, we value our people, their personal and professional growth and readily recognise the contributions they make to our success.
About the Role:
We’re seeking a proactive and customer-focused Logistics Planner to oversee the delivery of concrete and aggregate products across Perth metro. In this dynamic role, you’ll be the critical link between our customers, fleet drivers, and internal teams ensuring every delivery is on time.
You’ll manage the day-to-day logistics of our fleet, liaise with multiple departments, and maintain strong relationships with customers ranging from residential builders to large-scale project managers. Your ability to coordinate, communicate, and problem-solve will be key to delivering exceptional service and operational efficiency.
If you thrive in a fast-paced environment and enjoy making a real impact, we’d love to hear from you.
Shifts are 5am-1pm, 6:30am-14:30pm, 9am-5pm on weekdays as these are the business operational hours, and occasionally 5am-12pm on a rotating Saturday.
This is a full-time permanent position.
Background, Skills, and Experience required:
Training - Absolutely no logistics or construction industry experience necessary - learn it all through our well-established and structured training program.
Problem solvin g - work together and innovate to meet the challenges of the day. No two days are the same!
Resilience - Tackle every new challenge with calm composure
Curious - Work with our internal stakeholders to get the most from our network of assets
Compassionate - be attentive to customer requirements and communicate fairly to everyone internal and external.
Our Benefits
At Heidelberg Materials, we understand that your well-being and professional growth are essential. That's why we offer a comprehensive range of employee benefits to enhance your work-life balance, personal development, and financial savings.
Salary Sacrifice: Take control of your finances by saving on, technology, and work-related items through our salary sacrifice program.
Learning and Development: Fuel your career ambitions with our extensive learning and development opportunities, enabling you to unlock your full potential.
Paid Parental and Grandparent Leave: We support your family life with generous paid leave options, helping you cherish those precious moments with loved ones.
Discounted Concrete & Quarry Products: Save on your home improvement projects with exclusive discounts on concrete and quarry products.
Novated Leasing: Drive your dream car for less through our partnership with TFM, offering fantastic discounts on vehicles.
Health and Well-being: Prioritise your health with discounted health insurance, access to retail outlets, and affordable gym memberships.
Car Hire Discounts: Enjoy savings on car rentals through our exclusive car hire discounts.
Electronics: Enjoy a 10% discount on a variety of products from JB HiFi.
Heidelberg Materials is an equal opportunity employer, and we welcome people from all walks of life. We encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, and the LGBTQI+ community.
The Role:
We are looking for reliable and conscientious individuals with a passion for customer service who are eager to learn and develop into one of our logistics allocator roles, as part of our friendly Customer Service Centre team located in Rivervale and reporting directly to the Customer Service Manager . With a strong team culture, we value our people, their personal and professional growth and readily recognise the contributions they make to our success.
About the Role:
We’re seeking a proactive and customer-focused Logistics Planner to oversee the delivery of concrete and aggregate products across Perth metro. In this dynamic role, you’ll be the critical link between our customers, fleet drivers, and internal teams ensuring every delivery is on time.
You’ll manage the day-to-day logistics of our fleet, liaise with multiple departments, and maintain strong relationships with customers ranging from residential builders to large-scale project managers. Your ability to coordinate, communicate, and problem-solve will be key to delivering exceptional service and operational efficiency.
If you thrive in a fast-paced environment and enjoy making a real impact, we’d love to hear from you.
Shifts are 5am-1pm, 6:30am-14:30pm, 9am-5pm on weekdays as these are the business operational hours, and occasionally 5am-12pm on a rotating Saturday.
This is a full-time permanent position.
Background, Skills, and Experience required:
Training - Absolutely no logistics or construction industry experience necessary - learn it all through our well-established and structured training program.
Problem solvin g - work together and innovate to meet the challenges of the day. No two days are the same!
Resilience - Tackle every new challenge with calm composure
Curious - Work with our internal stakeholders to get the most from our network of assets
Compassionate - be attentive to customer requirements and communicate fairly to everyone internal and external.
Our Benefits
At Heidelberg Materials, we understand that your well-being and professional growth are essential. That's why we offer a comprehensive range of employee benefits to enhance your work-life balance, personal development, and financial savings.
Salary Sacrifice: Take control of your finances by saving on, technology, and work-related items through our salary sacrifice program.
Learning and Development: Fuel your career ambitions with our extensive learning and development opportunities, enabling you to unlock your full potential.
Paid Parental and Grandparent Leave: We support your family life with generous paid leave options, helping you cherish those precious moments with loved ones.
Discounted Concrete & Quarry Products: Save on your home improvement projects with exclusive discounts on concrete and quarry products.
Novated Leasing: Drive your dream car for less through our partnership with TFM, offering fantastic discounts on vehicles.
Health and Well-being: Prioritise your health with discounted health insurance, access to retail outlets, and affordable gym memberships.
Car Hire Discounts: Enjoy savings on car rentals through our exclusive car hire discounts.
Electronics: Enjoy a 10% discount on a variety of products from JB HiFi.
Heidelberg Materials is an equal opportunity employer, and we welcome people from all walks of life. We encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, and the LGBTQI+ community.
💡 Quick Summary
Seeking a career-building opportunity? The Logistics Allocator position is now open for candidates interested in the Construction, Repair & Maintenance Services sector. This role in Perth offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Construction, Repair & Maintenance Services is a plus.
