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Logistics and Warehouse Manager

Location: Santa Cruz, California

Category: Warehouse / Logistics Jobs

Job highlights

Identified by Google from the original job post

Qualifications

3-5 years of international logistics and warehouse management experience

2-3 years of project or continuous improvement management experience

Experience managing and coaching people

Strong Microsoft Excel and Google Suite skills, including experience building and maintaining forecasts, compiling data, & analyzing results

Unrelenting attention to detail, and passion for organization

Experience working with remote and international teams

Excellent written and verbal communication skills

A physical exam will be required to be completed and passed for this position

Language Skills: Ability to read and comprehend and explain documents such as safety rules, operating and maintenance instructions, and procedure manuals in English

Effectively communicate, verbally and in writing, in English

The employee must lift and/or move up to 75 pounds

Benefits

Salary Range: This compensation package will be dependent on experience, qualifications, industry experience and the interview with a potential range of up to $75,000-$100,000

Responsibilities

Working with both domestic and international colleagues, teams, and partners, the Logistics and Warehouse Manager will collaborate across the organization in the receipt, management, and fulfillment of product

You will be a functional leader and an integral part of the Operations Team and operate at the intersection of logistics, facilities, inventory, and project management

In this role, you will manage warehouse staff and oversee facilities located in Santa Cruz, California

You will lead logistics, capacity and warehousing projects and work with multiple departments across a global organization

You will leverage your background and experience to ensure efficient operations while identifying opportunities to move the organization's capabilities forward

Project management skills are key and unrelenting pursuit of continuous improvement will be critical to success in this role

International travel to the Netherlands (1x per year) with occasional domestic travel to distribution facilities is expected

Warehouse management: Oversee and manage all aspects of Gazelle Santa Cruz WH including hiring, scheduling, training, setting and meeting KPIs for inbound/outbound, order fulfillment, inventory accuracy and bicycle repair and rework

Create, develop, and maintain processes in support of efficient WH operations

Inventory management: Work with internal warehousing partners on execution, analysis, and corrections of quarterly inventory audits

Manage receipt of bikes and bookings into SAP systems

International logistics: Liaise with Pon Bicycle North America and international logistics team on tracking and reporting international shipments and keeping internal stakeholders informed

Partner with regional distribution centers: Provide monthly inbound and outbound forecasts to the distribution centers and international logistics teams

Operations special projects: Project management of operational initiatives including initial planning and definition of scope, determining stakeholders, timelines and budget ensuring that everyone is informed of progress and completion

Rider Support assistance: Provide technical training and mentorship to the Rider Support team including systems development and documentation

Facilities management: Support needs of Santa Cruz-based facilities (HQ, Warehouse, and Experience Center) with materials and infrastructure

Manage Experience Center facility, security, and maintenance

Safety officer: Ensure a safe working environment for North American facilities, including onsite review and documentation of issues and resolutions

Ensure safety equipment is maintained and period inspections are performed

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the overall duties and responsibilities of this job

Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the overall duties and responsibilities

While performing the duties of this job, the employee is regularly required to stand, walk, use of hands and fingers, handle, or feel, reach above head with hands and arms, lift, push, climb, stoop, kneel, crouch, and/or crawl, pull, talk and hear

Vision may be corrected within the normal range

Job description

Royal Dutch Gazelle brings together the joy of cycling with a rich heritage of quality, innovation, and craftsmanship. Founded in the Netherlands in 18+2, cycling culture and community are part of our company's DNA. Today, we are proud to be a market leader in Europe, and excited to be expanding our business across the globe, sharing our love and passion for bikes with more people.

We employ over 450 people at our factory in the Netherlands, and produce over 300,000 bikes a year. Our “Royal” title, awarded to us by Princess Margriet in honor of our 100th anniversary in 1++2, is a source of great pride; this distinction further serves to cement our commitment to innovation, sustainability, and our relentless pursuit to make cycling more enjoyable and accessible for everyone.

In 2017, we established Gazelle Bikes North America to bring Dutch cycling culture and bicycles across the Atlantic to a whole new group of riders. Based in the outdoor hub of Santa Cruz, California, the aim of our rapidly growing, dynamic team is to introduce as many people as possible to the benefits and joys of riding like the Dutch. Electric bikes will revolutionize the way we move. Gazelle believes (electric) bikes are a healthier, joyful and environmentally positive way of transportation.

With the beautiful backdrop of the coastal, redwood-dotted mountains and the majestic Pacific and a range of roads, trails, and paths to explore, we couldn’t have picked a better spot to embark on this mission. Whether you're a seasoned professional or new to the cycling industry, if you're ready to be part of a pioneering team that's making a global impact, we invite you to join us.

This role will require you to be onsite at Gazelle’s Warehouse in Santa Cruz, CA five days/week

Description:

Working with both domestic and international colleagues, teams, and partners, the Logistics and Warehouse Manager will collaborate across the organization in the receipt, management, and fulfillment of product. You will be a functional leader and an integral part of the Operations Team and operate at the intersection of logistics, facilities, inventory, and project management.

In this role, you will manage warehouse staff and oversee facilities located in Santa Cruz, California. You will lead logistics, capacity and warehousing projects and work with multiple departments across a global organization. You will leverage your background and experience to ensure efficient operations while identifying opportunities to move the organization's capabilities forward. Project management skills are key and unrelenting pursuit of continuous improvement will be critical to success in this role.

International travel to the Netherlands (1x per year) with occasional domestic travel to distribution facilities is expected.

Responsibilities:

• Warehouse management: Oversee and manage all aspects of Gazelle Santa Cruz WH including hiring, scheduling, training, setting and meeting KPIs for inbound/outbound, order fulfillment, inventory accuracy and bicycle repair and rework. Create, develop, and maintain processes in support of efficient WH operations

• Inventory management: Work with internal warehousing partners on execution, analysis, and corrections of quarterly inventory audits. Manage receipt of bikes and bookings into SAP systems

• International logistics: Liaise with Pon Bicycle North America and international logistics team on tracking and reporting international shipments and keeping internal stakeholders informed

• Partner with regional distribution centers: Provide monthly inbound and outbound forecasts to the distribution centers and international logistics teams

• Operations special projects: Project management of operational initiatives including initial planning and definition of scope, determining stakeholders, timelines and budget ensuring that everyone is informed of progress and completion

• Rider Support assistance: Provide technical training and mentorship to the Rider Support team including systems development and documentation

• Facilities management: Support needs of Santa Cruz-based facilities (HQ, Warehouse, and Experience Center) with materials and infrastructure. Manage Experience Center facility, security, and maintenance

• Safety officer: Ensure a safe working environment for North American facilities, including onsite review and documentation of issues and resolutions. Ensure safety equipment is maintained and period inspections are performed

Qualifications:

• 3-5 years of international logistics and warehouse management experience

• 2-3 years of project or continuous improvement management experience

• Experience managing and coaching people

• Experience utilizing ERP software, SAP preferred

• Strong Microsoft Excel and Google Suite skills, including experience building and maintaining forecasts, compiling data, & analyzing results

• Unrelenting attention to detail, and passion for organization

• Experience working with remote and international teams

• Excellent written and verbal communication skills

• A physical exam will be required to be completed and passed for this position

Language Skills: Ability to read and comprehend and explain documents such as safety rules, operating and maintenance instructions, and procedure manuals in English. Effectively communicate, verbally and in writing, in English.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the overall duties and responsibilities of this job.

Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the overall duties and responsibilities. While performing the duties of this job, the employee is regularly required to stand, walk, use of hands and fingers, handle, or feel, reach above head with hands and arms, lift, push, climb, stoop, kneel, crouch, and/or crawl, pull, talk and hear. The employee must lift and/or move up to 75 pounds. Vision may be corrected within the normal range. The noise level in the work environment is moderate.

Salary Range: This compensation package will be dependent on experience, qualifications, industry experience and the interview with a potential range of up to $75,000-$100,000.

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