Job Description
Qualifications
High Call Volume: 1 year (Required)
Customer Service: 1 year (Required)
Benefits
A fantastic working environment at a leading freight forwarding company!
Great room for advancement and growth!
Casual working environment
Pay: $16.00 - $1+.00 per hour
8 hour shift
This position is budgeted for $16-1+/HR
Responsibilities
The Customer Service Agent facilitates the shipment of cargo via air transport
They are responsible for receiving shipping instructions and following customer specific guidelines in the preparation and transmission of export transactions
This includes processes from booking through confirmation of shipping
Schedule: 2pm-10:30pm Wednesdays & Sundays Off
Handle all inbound and outbound calls
Provide excellent customer service through email and phone calls
Responsible for all aspects of air export office operations, working directly with warehouse and drivers to actively manage the flow of inbound domestic and export air, ground and distribution operations
Will actively support team and work with customers and airlines to book and trace shipments, resolve shipment issues and manage pick-ups and deliveries
Great customer service skills and a positive attitude are a must
Build relationships with all customers, other offices, overseas agents and service providers
Job description
Leading Freight Forwarding company is looking for a dynamic Logistics Customer Service Agent for their Miami branch!
The Customer Service Agent facilitates the shipment of cargo via air transport. They are responsible for receiving shipping instructions and following customer specific guidelines in the preparation and transmission of export transactions. This includes processes from booking through confirmation of shipping.
Schedule: 2pm-10:30pm Wednesdays & Sundays Off
What this position offers you:
• A fantastic working environment at a leading freight forwarding company!
• Great room for advancement and growth!
• Casual working environment
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsibilities of the position include, but are not limited to, the following:
• Handle all inbound and outbound calls
• Provide excellent customer service through email and phone calls
• Responsible for all aspects of air export office operations, working directly with warehouse and drivers to actively manage the flow of inbound domestic and export air, ground and distribution operations.
• Will actively support team and work with customers and airlines to book and trace shipments, resolve shipment issues and manage pick-ups and deliveries.
• Great customer service skills and a positive attitude are a must.
• Build relationships with all customers, other offices, overseas agents and service providers
#COR1
Job Type: Full-time
Pay: $16.00 - $1+.00 per hour
Schedule:
• 8 hour shift
• Evening shift
Application Question(s):
• Does this schedule work for you? 2pm-10:30pm Sundays/Monday Off?
• This position is budgeted for $16-1+/HR. Please confirm whether you are open to this rate by answering YES or NO.
Experience:
• High Call Volume: 1 year (Required)
• Customer Service: 1 year (Required)
Work Location: In person
High Call Volume: 1 year (Required)
Customer Service: 1 year (Required)
Benefits
A fantastic working environment at a leading freight forwarding company!
Great room for advancement and growth!
Casual working environment
Pay: $16.00 - $1+.00 per hour
8 hour shift
This position is budgeted for $16-1+/HR
Responsibilities
The Customer Service Agent facilitates the shipment of cargo via air transport
They are responsible for receiving shipping instructions and following customer specific guidelines in the preparation and transmission of export transactions
This includes processes from booking through confirmation of shipping
Schedule: 2pm-10:30pm Wednesdays & Sundays Off
Handle all inbound and outbound calls
Provide excellent customer service through email and phone calls
Responsible for all aspects of air export office operations, working directly with warehouse and drivers to actively manage the flow of inbound domestic and export air, ground and distribution operations
Will actively support team and work with customers and airlines to book and trace shipments, resolve shipment issues and manage pick-ups and deliveries
Great customer service skills and a positive attitude are a must
Build relationships with all customers, other offices, overseas agents and service providers
Job description
Leading Freight Forwarding company is looking for a dynamic Logistics Customer Service Agent for their Miami branch!
The Customer Service Agent facilitates the shipment of cargo via air transport. They are responsible for receiving shipping instructions and following customer specific guidelines in the preparation and transmission of export transactions. This includes processes from booking through confirmation of shipping.
Schedule: 2pm-10:30pm Wednesdays & Sundays Off
What this position offers you:
• A fantastic working environment at a leading freight forwarding company!
• Great room for advancement and growth!
• Casual working environment
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsibilities of the position include, but are not limited to, the following:
• Handle all inbound and outbound calls
• Provide excellent customer service through email and phone calls
• Responsible for all aspects of air export office operations, working directly with warehouse and drivers to actively manage the flow of inbound domestic and export air, ground and distribution operations.
• Will actively support team and work with customers and airlines to book and trace shipments, resolve shipment issues and manage pick-ups and deliveries.
• Great customer service skills and a positive attitude are a must.
• Build relationships with all customers, other offices, overseas agents and service providers
#COR1
Job Type: Full-time
Pay: $16.00 - $1+.00 per hour
Schedule:
• 8 hour shift
• Evening shift
Application Question(s):
• Does this schedule work for you? 2pm-10:30pm Sundays/Monday Off?
• This position is budgeted for $16-1+/HR. Please confirm whether you are open to this rate by answering YES or NO.
Experience:
• High Call Volume: 1 year (Required)
• Customer Service: 1 year (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Logistics CSR |2pm|10pm position is now open for candidates interested in the Warehouse / Logistics Jobs sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Warehouse / Logistics Jobs is a plus.
