Job Description
E pā ana ki a SkyCity | About SkyCity
At SkyCity Auckland, we’re a vibrant entertainment precinct in the heart of Tāmaki Makaurau – home to world-class restaurants and bars, award-winning hotels, the Sky Tower, and a dynamic gaming, events and entertainment offering.
Behind the scenes, our logistics team keeps this busy precinct moving – making sure the right products arrive at the right place, at the right time, and in great condition. You’ll be joining a diverse, hard-working rōpū (team) who are passionate about great service, safety and supporting our people to do their best mahi (work) every day.
Mō te Tūranga | About the Role
As a Logistics Shift Supervisor, you’ll lead a team of Logistics Warehouse Assistants to deliver exceptional logistics services to our internal stakeholders across the SkyCity precinct. Reporting to the Logistics Shift Manager, you’ll be responsible for the day-to-day operations of our main dock and logistics areas.
In this hands-on leadership role, you will:
Supervise and support a team of 1–15 team members (depending on site) across your shift
Oversee the receiving, checking, and safe storage of fresh and dry goods – ensuring quality, correct quantities and no damage
Manage inventory levels, stock records, and cycle counts to keep accurate, reliable data in our systems (including Dynamics 365)
Coordinate deliveries across a fast-paced dock environment servicing a high volume of vehicles each day
Ensure timely, in-full delivery (DIFOTIS) of goods to internal customers across our hotels, food & beverage, gaming, Sky Tower, gift shop and property teams
Use systems such as Dynamics 365, Excel, Donesafe (H&S) and Veyor (dock management) to keep operations flowing smoothly
Support Health & Safety and food safety standards, including daily checks, hazard identification and ambassador activities
Work closely with the Logistics Shift Manager on efficient rostering, continuous improvement and operational projects
Coach, mentor and develop your team, role-modelling SkyCity’s values and service standards
This is a rostered shift role based on-site across our Auckland precinct, so you’ll be on the move – in the dock, in the warehouse, and out with internal stakeholders.
Mōu | About You
You’re a people leader who loves getting stuck in- someone who can keep calm under pressure, solve problems on the fly, and still bring your team with you. You’re just as comfortable on the dock floor as you are updating reports and stock records.
To thrive in this role, you’ll bring:
Proven operational leadership experience – ideally in warehousing, logistics or stock control
Strong inventory management and warehouse operations experience
Confidence using ERP systems (e.g. Dynamics 365, SAP, Oracle or NetSuite) and Microsoft Excel, Word and Outlook
Excellent problem-solving, adaptability and time management skills
Clear, calm and consistent communication – you build trust with your team, suppliers and internal stakeholders
Strong planning and organisational skills, with great attention to detail
Ability to work rostered shift work to meet business needs
A full Class 1 driver’s licence
5+ years’ industry experience and experience with Dynamics 365 and/or tertiary study are desirable
You’ll enjoy working in a large, complex environment where there are many stakeholders to get to know, lots happening at once, and plenty of opportunities to improve how things are done.
Pānga | Impact
In this role, your mahi has a direct impact on how smoothly SkyCity runs every single day. By leading your team to deliver accurate, timely and safe logistics services, you will ensure that our people can focus on creating unforgettable experiences- and you’ll be at the heart of making that happen.
Ngā painga | Benefits
At SkyCity, we want our people to feel valued, supported and set up for success. In this role, you can look forward to:
A competitive salary aligned with your experience and market rates
Development and progression opportunities – with a natural pathway to Logistics Shift Manager and, over time, Logistics Manager for the right person
Working in an inclusive, multicultural and friendly team that looks after each other
Access to a range of SkyCity-wide perks and discounts across our precinct
Ongoing training and learning opportunities to build your leadership and technical skills
Being part of a large, stable organisation with plenty of variety and challenge in your day-to-day work
At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.
SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care.
At SkyCity Auckland, we’re a vibrant entertainment precinct in the heart of Tāmaki Makaurau – home to world-class restaurants and bars, award-winning hotels, the Sky Tower, and a dynamic gaming, events and entertainment offering.
Behind the scenes, our logistics team keeps this busy precinct moving – making sure the right products arrive at the right place, at the right time, and in great condition. You’ll be joining a diverse, hard-working rōpū (team) who are passionate about great service, safety and supporting our people to do their best mahi (work) every day.
Mō te Tūranga | About the Role
As a Logistics Shift Supervisor, you’ll lead a team of Logistics Warehouse Assistants to deliver exceptional logistics services to our internal stakeholders across the SkyCity precinct. Reporting to the Logistics Shift Manager, you’ll be responsible for the day-to-day operations of our main dock and logistics areas.
In this hands-on leadership role, you will:
Supervise and support a team of 1–15 team members (depending on site) across your shift
Oversee the receiving, checking, and safe storage of fresh and dry goods – ensuring quality, correct quantities and no damage
Manage inventory levels, stock records, and cycle counts to keep accurate, reliable data in our systems (including Dynamics 365)
Coordinate deliveries across a fast-paced dock environment servicing a high volume of vehicles each day
Ensure timely, in-full delivery (DIFOTIS) of goods to internal customers across our hotels, food & beverage, gaming, Sky Tower, gift shop and property teams
Use systems such as Dynamics 365, Excel, Donesafe (H&S) and Veyor (dock management) to keep operations flowing smoothly
Support Health & Safety and food safety standards, including daily checks, hazard identification and ambassador activities
Work closely with the Logistics Shift Manager on efficient rostering, continuous improvement and operational projects
Coach, mentor and develop your team, role-modelling SkyCity’s values and service standards
This is a rostered shift role based on-site across our Auckland precinct, so you’ll be on the move – in the dock, in the warehouse, and out with internal stakeholders.
Mōu | About You
You’re a people leader who loves getting stuck in- someone who can keep calm under pressure, solve problems on the fly, and still bring your team with you. You’re just as comfortable on the dock floor as you are updating reports and stock records.
To thrive in this role, you’ll bring:
Proven operational leadership experience – ideally in warehousing, logistics or stock control
Strong inventory management and warehouse operations experience
Confidence using ERP systems (e.g. Dynamics 365, SAP, Oracle or NetSuite) and Microsoft Excel, Word and Outlook
Excellent problem-solving, adaptability and time management skills
Clear, calm and consistent communication – you build trust with your team, suppliers and internal stakeholders
Strong planning and organisational skills, with great attention to detail
Ability to work rostered shift work to meet business needs
A full Class 1 driver’s licence
5+ years’ industry experience and experience with Dynamics 365 and/or tertiary study are desirable
You’ll enjoy working in a large, complex environment where there are many stakeholders to get to know, lots happening at once, and plenty of opportunities to improve how things are done.
Pānga | Impact
In this role, your mahi has a direct impact on how smoothly SkyCity runs every single day. By leading your team to deliver accurate, timely and safe logistics services, you will ensure that our people can focus on creating unforgettable experiences- and you’ll be at the heart of making that happen.
Ngā painga | Benefits
At SkyCity, we want our people to feel valued, supported and set up for success. In this role, you can look forward to:
A competitive salary aligned with your experience and market rates
Development and progression opportunities – with a natural pathway to Logistics Shift Manager and, over time, Logistics Manager for the right person
Working in an inclusive, multicultural and friendly team that looks after each other
Access to a range of SkyCity-wide perks and discounts across our precinct
Ongoing training and learning opportunities to build your leadership and technical skills
Being part of a large, stable organisation with plenty of variety and challenge in your day-to-day work
At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.
SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care.
💡 Quick Summary
Seeking a career-building opportunity? The Logistics Shift Supervisor position is now open for candidates interested in the Warehouse / Logistics Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Warehouse / Logistics Jobs is a plus.
