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About BNP Paribas Group:

Worldwide, BNP Paribas has a presence in 74 countries with more than 190,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 15,000 employees* and a presence in 14 markets, it provides clients with product and service solutions tailored to their specific needs, and continues to develop its franchise in the region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas Group, a leading bank in Europe with an international reach. With delivery centers located in Mumbai and Chennai, we are a 24x7 global delivery center. We partner various business lines of BNP Paribas such as Corporate and Institutional Banking, Wealth Management, Retail Banking through three verticals - Information Technology, Operations and Finance Shared Services.

About Business line/Function :

GPCO (Global Payments & Cash Operations) Team is a cash management-processing center, operating from Mumbai and Chennai. The team supports a full range of payment services (Domestic and International products) across APAC & EMEA regions

Business Line / Function

GPCO - Deposits

Reports to

Hierarchical

Manager

Grade

(if applicable)

Senior Associate

Functional

Manager

Number of Direct Reports

Nil

Directorship / Registration

Position Purpose

To process, monitor and control transaction processing for Payments related to Deposits across APAC WITH THE OBJECTIVE to facilitate smooth functioning of operations while meeting the Operations Objectives of BNPPISPL for all the sites handled.

To be compliant with alert management keeping in par with guidelines and policies

Responsibilities

Direct Responsibilities
• Query MANAGEMENT: Management of Deposits related transactions to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites.

Inputting and Verifications of Deposits deals like, liquidation, maturity, creations etc.

Subject matter expert for the products in charge

Be the point of contact for stakeholders on resolving and answering queries

2. OPERATIONS RISK MANAGEMENT : Implement and monitor control plans and pay attention to risk related areas in operations.

3. COMPLIANCE: Ensure adherence to internal guidelines, compliance, screening, legal and regulatory aspects by the team members.

Contributing Responsibilities

1. OPC: Contribute to the Operations Permanent Control framework

2. CUSTOMER SERVICE: Monitor turn around times, and operational efficiency. Resolve queries and maintain clear communication with onshore counterparts

3. CLIENT RELATIONSHIP MANAGEMENT : Support Middle Office to address ultimate client needs and resolve customer complaints if any.

4. INFORMATION MANAGEMENT : Supervise preparation and submission of MIS and reports to management as required and disseminate information to the Team

5. SWIFT knowledge: Should have good knowledge on SWIFT related payments and messages to handle investigations queries raised by clients.

6. Reconciliation: Should have knowledge on account reconciliation

Technical and Behavioral Competencies required

TECHNICAL COMPETENCIES REQUIRED:

1.Familarity with Computer applications, MS Office, Business Objects etc

2.Familarity with Back Office Operations, Deposits Processes and systems.

3.Knowledge on various regulations connected with Banking Operations.

4.Operational Risk awareness

5.Knowledge on Banking Law & Practice

6.Product Knowledge on Cash Management

BEHAVIOURAL COMPETENCIES REQUIRED :

1.Communications Skills

2.Networking & Logistics Management

3.Interpersonal & Team Building Skills

4.Results Driven

5.Taking Initiative and Risk Management Skills

6.Client Focus and Decision Making Skills

Experience and Qualifications required

Experience: Minimum 3 years

Qualification: Bachelor Degree and /or Master Degree

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Bachelor degree or equivalent