Job Description
Sun Life Financial, Inc.
Team Leader
Sun Life Financial, Inc. • Pakistan • via Mumbai
28 days ago
Full–time
No Degree Mentioned
Apply on Mumbai
Apply on Built In Pune
Apply on JobUstad
Apply on Jooble
Job description
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Manage team performance daily ensuring the service and quality objectives are being attained and maintained on a consistent basis
o Ensure a high retention of employees
o Provide leadership, coaching, and mentoring to the CCRs to develop their competencies and position them for success
o Analyze metrics and ensure CCRs are taking appropriate and timely action
o Ensure staff are equipped with the knowledge, training, experience, tools and technology needed to achieve the required business results
o Champion the coaching model
o Foster a work environment that values the people and encourages participation, creativity, learning and accountability
o Responsible for employee recruitment in order to meet business objectives
o Ensure team adopts and sustains change
o Identify opportunities for process and system improvements
o Communicate openly with team ensuring messages and initiatives are clearly understood
o Support and actively endorse the P4 culture (People, Partnership, Passion and Performance) and philosophies
o Build and support a culture of continuous improvement, identifying improvement opportunities and ideas, supported by strong business logic
o Interact directly with members, as required
o Manage absenteeism/vacations as per the targets and policies
o Participate in Projects as per the needs of the business
Job Category:
Call Centre
Posting End Date:
Report this listing
Sun Life Financial, Inc.
Glassdoor
4.3/5
4.6K reviews
AmbitionBox
4.2/5
584 reviews
Indeed
3.8/5
1.6K reviews
sunlife.com
More jobs at Sun Life Financial, Inc.
See web results for Sun Life Financial, Inc.
EPAM Systems
Low Code/No Code -Lead Software Developer
EPAM Systems • via Jobs.welcome.epam.in
24 days ago
Contractor
No Degree Mentioned
Apply on Jobs.welcome.epam.in
Apply on Trabalha ES
Apply directly on DecisionWanted.com
Apply on LifeworQ
Job description
We are seeking a talented and experienced Low Code/No Code Lead Software Engineer with a focus on configuring products using platforms such as Innoveo, Guidewire, or Majesco. The ideal candidate will have proven expertise in low-code/no-code development, with a deep understanding of insurance processes and workflows. Responsibilities Collaborate with business analysts and stakeholders to gather and understand product configuration requirements. Utilize Innoveo's low-code/no-code platform to customize and configure products according to client specifications. Perform system testing and validation to ensure the accuracy and functionality of configured products. Stay updated on the latest features and updates of Innoveo's platform to leverage new functionalities. Provide technical support for configured products and collaborate with cross-functional teams as needed. Participate in training sessions to educate end-users on the configured products. Requirements Minimum experience of 8 to 12 years is required Proven experience in configuring products using the Innoveo/Guidewire/Majesco low-code/no-code platform. In-depth knowledge of insurance processes and workflows is highly desirable. Strong problem-solving skills and attention to detail. Excellent communication and collaboration skills. Ability to work closely with business stakeholders to gather and understand requirements. Familiarity with low-code/no-code development methodologies. Prior experience in the insurance domain is a plus. Technologies Innoveo Configurations Insurance Certification- AINS Customization Configration Wireframes
Team Leader
Sun Life Financial, Inc. • Pakistan • via Mumbai
28 days ago
Full–time
No Degree Mentioned
Apply on Mumbai
Apply on Built In Pune
Apply on JobUstad
Apply on Jooble
Job description
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Manage team performance daily ensuring the service and quality objectives are being attained and maintained on a consistent basis
o Ensure a high retention of employees
o Provide leadership, coaching, and mentoring to the CCRs to develop their competencies and position them for success
o Analyze metrics and ensure CCRs are taking appropriate and timely action
o Ensure staff are equipped with the knowledge, training, experience, tools and technology needed to achieve the required business results
o Champion the coaching model
o Foster a work environment that values the people and encourages participation, creativity, learning and accountability
o Responsible for employee recruitment in order to meet business objectives
o Ensure team adopts and sustains change
o Identify opportunities for process and system improvements
o Communicate openly with team ensuring messages and initiatives are clearly understood
o Support and actively endorse the P4 culture (People, Partnership, Passion and Performance) and philosophies
o Build and support a culture of continuous improvement, identifying improvement opportunities and ideas, supported by strong business logic
o Interact directly with members, as required
o Manage absenteeism/vacations as per the targets and policies
o Participate in Projects as per the needs of the business
Job Category:
Call Centre
Posting End Date:
Report this listing
Sun Life Financial, Inc.
Glassdoor
4.3/5
4.6K reviews
AmbitionBox
4.2/5
584 reviews
Indeed
3.8/5
1.6K reviews
sunlife.com
More jobs at Sun Life Financial, Inc.
See web results for Sun Life Financial, Inc.
EPAM Systems
Low Code/No Code -Lead Software Developer
EPAM Systems • via Jobs.welcome.epam.in
24 days ago
Contractor
No Degree Mentioned
Apply on Jobs.welcome.epam.in
Apply on Trabalha ES
Apply directly on DecisionWanted.com
Apply on LifeworQ
Job description
We are seeking a talented and experienced Low Code/No Code Lead Software Engineer with a focus on configuring products using platforms such as Innoveo, Guidewire, or Majesco. The ideal candidate will have proven expertise in low-code/no-code development, with a deep understanding of insurance processes and workflows. Responsibilities Collaborate with business analysts and stakeholders to gather and understand product configuration requirements. Utilize Innoveo's low-code/no-code platform to customize and configure products according to client specifications. Perform system testing and validation to ensure the accuracy and functionality of configured products. Stay updated on the latest features and updates of Innoveo's platform to leverage new functionalities. Provide technical support for configured products and collaborate with cross-functional teams as needed. Participate in training sessions to educate end-users on the configured products. Requirements Minimum experience of 8 to 12 years is required Proven experience in configuring products using the Innoveo/Guidewire/Majesco low-code/no-code platform. In-depth knowledge of insurance processes and workflows is highly desirable. Strong problem-solving skills and attention to detail. Excellent communication and collaboration skills. Ability to work closely with business stakeholders to gather and understand requirements. Familiarity with low-code/no-code development methodologies. Prior experience in the insurance domain is a plus. Technologies Innoveo Configurations Insurance Certification- AINS Customization Configration Wireframes
💡 Quick Summary
Seeking a career-building opportunity? The Low Code|No Code |Lead Software Developer position is now open for candidates interested in the Work from home Jobs sector. This role in Ajmer offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.