Job Description
The Customer Lubrication Engineer serves as an on-site representative at one or more customers' industrial facilities, working closely with the client's Reliability and Maintenance teams. This hands-on role optimizes lubrication practices through direct physical maintenance tasks and technical expertise to enhance equipment reliability. The engineer actively expands adoption of our lubricants and services by promoting automated lubrication systems over manual methods, oil filtration and purification, and conversions from existing brands to our portfolio, while collaborating with Regional Services Managers and/or Key Account Managers to implement solutions and track progress via Key Performance Indicators (KPIs) like Mean Time Between Repairs (MTBR) and business growth metrics.
Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location size and operation.
Act as the primary on-site liaison for the customer's Reliability and Maintenance teams, fostering collaboration to improve equipment performance through hands-on lubrication practices and proactively promoting expanded use of our lubricants and services, under the guidance of senior team members.
Assist in identifying and pursuing opportunities to expand lubricant usage by conducting equipment audits, recommending product upgrades (e.g., synthetics or specialized formulations), and converting applications from competitor products to our portfolio.
Promote and implement value-added services such as oil analysis programs, contamination control initiatives, and lubrication training to increase service adoption and generate upsell opportunities within the facility, supported by senior team members.
Conduct independent assessments of lubrication systems and equipment, recommending lubricant selections and application methods to enhance MTBR, with oversight and guidance from the account manager and/or regional engineer.
Oversee the implementation and maintenance of lubrication systems, ensuring proper application techniques and auxiliary support systems are correctly installed and maintained to support broader program rollout.
Collect, evaluate, and report lubrication and reliability data using the company's reliability management software (e.g., LubeServ Client), providing insights into program performance, expansion potential, and areas for improvement, using provided templates and tools.
Maintain an up-to-date equipment lubrication survey, documenting system conditions, performance metrics, and untapped opportunities for our products and services.
Communicate effectively with customers, company personnel, and vendors through oral and written channels, providing technical guidance, recommendations, and training as needed to build buy-in for expanded initiatives.
Deliver technical presentations on lubrication reliability and expansion benefits (e.g., cost savings, efficiency gains) to customers or management, with oversight from the account manager or regional engineer.
Provide hands-on training to customer maintenance and operations personnel on proper lubrication practices, including bearing lubrication, breather installation, and oil sampling techniques, to encourage greater reliance on our expertise.
Assist customers with the Management of Change process related to lubrication systems and practices, including transitions to our full suite of products and services.
Collect and review equipment data sheets from customer project engineers, ensuring alignment with lubrication strategies and identifying new applications for our lubricants, with oversight from the account manager or regional engineer.
Track and report on expansion metrics, such as increased lubricant consumption, new service implementations, and revenue growth from the site, collaborating with sales teams to meet business development targets.
Perform physical lubrication tasks, including lubricating bearings, installing desiccant breathers and auto-lubricators, conducting oil sampling, and executing oil change-outs to ensure optimal equipment performance and demonstrate the value of our solutions firsthand.
Assists in creating lubrication routes, preventive maintenance recommendations and schedules
Maintain communications with all departments to stay abreast of events and keep upper management informed of activities, significant problems, and accomplishments.
Deliver and report on overall lubrication program KPIs and goals to customers including making routine progress reports to customer management.
Knowledge Skills & Abilities Requirements
Bachelor's degree in Mechanical Engineering, Chemical Engineering, Industrial Engineering, or a related field (required; recent graduates preferred).
0-2 year of relevant experience, such as internships, co-ops, or academic projects in lubrication systems, rotating equipment, maintenance, or reliability engineering.
Basic understanding of lubrication principles, tribology, and industrial machinery from coursework or hands-on lab experiences.
Proficiency in Microsoft Office Suite (especially Excel for data tracking); familiarity with reliability software (e.g., ServiceMax, SAP) or CMMS is a plus but not required.
Exposure to continuous improvement concepts (e.g., Lean, Kaizen) through university projects or extracurricular activities.
Strong analytical skills demonstrated through academic work, with the ability to interpret basic performance data.
Excellent communication, interpersonal, and teamwork skills for collaborating with client teams and internal stakeholders.
Willingness and physical capability to perform hands-on tasks in an industrial environment, including exposure to machinery, chemicals, and moderate physical activity.
Eagerness to learn and grow, with a proactive attitude toward on-the-job training in lubrication practices and business development.
Valid driver's license and ability to be on-site 2-4 days per week, with flexibility for occasional extended hours.
S. work authorization; willingness to travel for short-term assignments and/or relocate
Lubrication/Industry Specific Knowledge
Understanding basic machinery lubrication requirements and methods of lubrication.
Participation in engineering clubs, capstone projects, or certifications like Noria's Machine Lubrication Technician (MLT) Level I.
Basic hands-on experience with tools for oil sampling, greasing, or equipment inspections from internships or labs.
Interest in sales support or account management, such as through student leadership roles involving promotion or team influence.
Willingness to pursue entry-level certifications upon hire
Physical Requirements:
Vision: minimum vision required to prevent injury from oneself and others
Hearing: perceiving the nature of sounds with or without correction
Talking: expressing or exchanging ideas by means of the spoken word
Lifting small weighed objects constantly; 20-pound objects frequently and 25-50-pound objects occasionally
Climbing ladders, stairs and ramps
Balancing, pushing and pulling
Crouching, kneeling, reaching and grasping objects
Walking: move about inside the office and/or branch facilities as well as airport/travel needs
Sit/Stand: Must be able to remain in a stationary position 50 percent of the time
Capable of traveling as required
Know Your Rights: Workplace Discrimination is Illegal – (click for more information)
Equal Opportunity Employer/Disability/Veterans
RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, ****** orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us.
Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location size and operation.
Act as the primary on-site liaison for the customer's Reliability and Maintenance teams, fostering collaboration to improve equipment performance through hands-on lubrication practices and proactively promoting expanded use of our lubricants and services, under the guidance of senior team members.
Assist in identifying and pursuing opportunities to expand lubricant usage by conducting equipment audits, recommending product upgrades (e.g., synthetics or specialized formulations), and converting applications from competitor products to our portfolio.
Promote and implement value-added services such as oil analysis programs, contamination control initiatives, and lubrication training to increase service adoption and generate upsell opportunities within the facility, supported by senior team members.
Conduct independent assessments of lubrication systems and equipment, recommending lubricant selections and application methods to enhance MTBR, with oversight and guidance from the account manager and/or regional engineer.
Oversee the implementation and maintenance of lubrication systems, ensuring proper application techniques and auxiliary support systems are correctly installed and maintained to support broader program rollout.
Collect, evaluate, and report lubrication and reliability data using the company's reliability management software (e.g., LubeServ Client), providing insights into program performance, expansion potential, and areas for improvement, using provided templates and tools.
Maintain an up-to-date equipment lubrication survey, documenting system conditions, performance metrics, and untapped opportunities for our products and services.
Communicate effectively with customers, company personnel, and vendors through oral and written channels, providing technical guidance, recommendations, and training as needed to build buy-in for expanded initiatives.
Deliver technical presentations on lubrication reliability and expansion benefits (e.g., cost savings, efficiency gains) to customers or management, with oversight from the account manager or regional engineer.
Provide hands-on training to customer maintenance and operations personnel on proper lubrication practices, including bearing lubrication, breather installation, and oil sampling techniques, to encourage greater reliance on our expertise.
Assist customers with the Management of Change process related to lubrication systems and practices, including transitions to our full suite of products and services.
Collect and review equipment data sheets from customer project engineers, ensuring alignment with lubrication strategies and identifying new applications for our lubricants, with oversight from the account manager or regional engineer.
Track and report on expansion metrics, such as increased lubricant consumption, new service implementations, and revenue growth from the site, collaborating with sales teams to meet business development targets.
Perform physical lubrication tasks, including lubricating bearings, installing desiccant breathers and auto-lubricators, conducting oil sampling, and executing oil change-outs to ensure optimal equipment performance and demonstrate the value of our solutions firsthand.
Assists in creating lubrication routes, preventive maintenance recommendations and schedules
Maintain communications with all departments to stay abreast of events and keep upper management informed of activities, significant problems, and accomplishments.
Deliver and report on overall lubrication program KPIs and goals to customers including making routine progress reports to customer management.
Knowledge Skills & Abilities Requirements
Bachelor's degree in Mechanical Engineering, Chemical Engineering, Industrial Engineering, or a related field (required; recent graduates preferred).
0-2 year of relevant experience, such as internships, co-ops, or academic projects in lubrication systems, rotating equipment, maintenance, or reliability engineering.
Basic understanding of lubrication principles, tribology, and industrial machinery from coursework or hands-on lab experiences.
Proficiency in Microsoft Office Suite (especially Excel for data tracking); familiarity with reliability software (e.g., ServiceMax, SAP) or CMMS is a plus but not required.
Exposure to continuous improvement concepts (e.g., Lean, Kaizen) through university projects or extracurricular activities.
Strong analytical skills demonstrated through academic work, with the ability to interpret basic performance data.
Excellent communication, interpersonal, and teamwork skills for collaborating with client teams and internal stakeholders.
Willingness and physical capability to perform hands-on tasks in an industrial environment, including exposure to machinery, chemicals, and moderate physical activity.
Eagerness to learn and grow, with a proactive attitude toward on-the-job training in lubrication practices and business development.
Valid driver's license and ability to be on-site 2-4 days per week, with flexibility for occasional extended hours.
S. work authorization; willingness to travel for short-term assignments and/or relocate
Lubrication/Industry Specific Knowledge
Understanding basic machinery lubrication requirements and methods of lubrication.
Participation in engineering clubs, capstone projects, or certifications like Noria's Machine Lubrication Technician (MLT) Level I.
Basic hands-on experience with tools for oil sampling, greasing, or equipment inspections from internships or labs.
Interest in sales support or account management, such as through student leadership roles involving promotion or team influence.
Willingness to pursue entry-level certifications upon hire
Physical Requirements:
Vision: minimum vision required to prevent injury from oneself and others
Hearing: perceiving the nature of sounds with or without correction
Talking: expressing or exchanging ideas by means of the spoken word
Lifting small weighed objects constantly; 20-pound objects frequently and 25-50-pound objects occasionally
Climbing ladders, stairs and ramps
Balancing, pushing and pulling
Crouching, kneeling, reaching and grasping objects
Walking: move about inside the office and/or branch facilities as well as airport/travel needs
Sit/Stand: Must be able to remain in a stationary position 50 percent of the time
Capable of traveling as required
Know Your Rights: Workplace Discrimination is Illegal – (click for more information)
Equal Opportunity Employer/Disability/Veterans
RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, ****** orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us.
💡 Quick Summary
Seeking a career-building opportunity? The Lubrication Engineer position is now open for candidates interested in the Work from home Jobs sector. This role in Lewisport offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
