Job description
Property Maintenance Officer / Shift Engineers

Imperial London Hotels Group based in Royal National Hotel

40 hours a week (5/7 days a week Flexibility is required)

31,500.00 + Benefits

Imperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms, The Bedford Hotel, The President Hotel, The Tavistock Hotel, The Morton Hotel and our newly acquired IHG Branded Holiday Inn Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Deluxe Hotel in 2026.

We are now recruiting Shift Engineers across our Royal National Hotel. We don't want you to work for us, we want you to work with us and be part of our ILH Family.

With over 3076 bedrooms, 10 restaurants across our 7 Imperial London Hotels, our maintenance team are never short of something to do. Working with the Maintenance Manager you are responsible for making sure our hotels and other buildings are well presented and maintained at all times to ensure we deliver an exceptional experience for our guests.

No two days are ever the same in this role, though some of your key duties will include; general building repairs, minor electrical work, painting, carpentry work, outdoor landscaping and grounds maintenance, testing and monitoring the BMS and supervising contractors where necessary.

You'll coordinate your daily tasks and any other scheduled maintenance activity with your front-of-house team to ensure requests are managed promptly and in a timely manner whilst operating in a safe and efficient way according to all H&S legislation and company policy.

What We'd Like From You

If you've gained previous experience as a Shift Engineer or in general maintenance tasks that would be beneficial, though we are looking for an individual who loves to roll up their sleeves and isn't shy of hard work, we'll provide the training and support that you need to be successful in your role.

Flexible and adaptable with a can-do attitude, you have the ability to prioritise workload and deal with potential emergency situations if the arise. Able to work independently and as a team player, you'll be comfortable both front and back of the house from the kitchens to the guest bedrooms, and confident in speaking to both our guests and individuals across the business.

What You'll Get In Return
• 28 Days Holiday pro-rota increasing with length of service up to 33 days
• Free meals on duty
• Uniform & dry-cleaning
• Workplace pension scheme
• 300 Refer a Friend Scheme
• Employee recognition
• Employee awards
• Social events
• Interest-free Season Ticket Loan / Travelcard Loan
• 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
• Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
• Shopping discounts across several high-street brands and online retailers
• Early Pay - Instantly access a portion of the pay you've already earned
• Mental health first aiders support & well-being
• Employee Assistance Programme- Supported by Hospitality Action

Career & Development Benefits
• Training and development through our Imperial London Hotels Academy
• Access to fully funded apprenticeships (subject to eligibility)
• 1,000 for your chosen course for development once you complete our Buddy programme (subject to eligibility)
• Access to Supported Study Scheme (subject to eligibility)
• Annual Free English Course accredited by UCL Centre for Languages & International Education
• Opportunity to explore other roles within Imperial London Hotels after 1 year of service

Extended Benefits
• Technology Scheme (subject to eligibility)
• Cycle to Work Scheme (subject to eligibility)
• Workplace Nursery Scheme (subject to eligibility)
• Electrical Car Scheme for senior management positions only (subject to eligibility)