Job Description
We are inviting applications for the role of Management Trainee– Fleet Management
We are looking for professionals with OTC demonstrated ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions
Responsibilities
• Should be an automobile / Fleet expert
• Very strong written and spoken English language skills
• Background in customer-facing roles
• Can identify situations that need escalation or additional support
• Develop SOP's
• Identify and/or implement process improvement opportunities
• Implement strategy to reduce turnaround time on Research and resolving issues in a manner to expedite all cases in order to avoid any adverse customer impact
• Work as a teammate to process any adhoc request in a timely manner.
• Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally.
• Call out problems to senior staff members and or management as appropriate.
Qualifications we seek in you
Minimum qualifications
• B.Com/Any Non technical graduate
• Excellent English interpersonal skills
Preferred Experience
• Prior Fleet / Automobile application experience
💡 Quick Summary
Seeking a career-building opportunity? The Management Trainee position is now open for candidates interested in the Customer Care Executive sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
