Are you the one we are looking for?
We are inviting applications for the role of Management Trainee– Fleet Management
We are looking for professionals with OTC demonstrated ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions
Responsibilities
• Should be an automobile / Fleet expert
• Very strong written and spoken English language skills
• Background in customer-facing roles
• Can identify situations that need escalation or additional support
• Develop SOP's
• Identify and/or implement process improvement opportunities
• Implement strategy to reduce turnaround time on Research and resolving issues in a manner to expedite all cases in order to avoid any adverse customer impact
• Work as a teammate to process any adhoc request in a timely manner.
• Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally.
• Call out problems to senior staff members and or management as appropriate.
Qualifications we seek in you
Minimum qualifications
• B.Com/Any Non technical graduate
• Excellent English interpersonal skills
Preferred Experience
• Prior Fleet / Automobile application experience