Job Description
Job Description Why join us? Wholesale Data, Analytics and CRM (WDAC): A mature analytics capability, the Wholesale Data, Analytics and CRM (WDAC), is a hub of advanced analytics competency, providing high-end analytics services across global businesses and global functions. Set-up in India in 2004, WDAC has matured into a shared Centre of Excellence comprising 2000+ professionals with offices in Bangalore, Kolkata, Vizag, Guangzhou and Krakow. The work done in WDAC forms a vital input towards for strategic planning by the senior management for businesses and enables effective decision making along with addressing unforeseen challenges. WDAC is an innovative community leveraging the best of data and analytics capabilities to enable smarter decisions and drive profitable growth. Rightly positioned in the two major intellectual hubs of India, Poland and China, it attracts a rich mix of resources across business consulting, data analysts, decisions scientists and advance analytics professionals. Being in these locations also enables HSBC to leverage talent from the rich academic and start-up ecosystem to keep up to date with the latest in the industry. Today, the WDAC team generates value across the group through a wide variety of data and analytic solutions and related business consulting. WDAC has become a one-stop shop for the group’s analytic needs leading the integration of analytics and data-driven decisions not only in traditional areas such as Risk, Retail, Wholesale, Private & Commercial Banking but also in new domains such as Regulatory, Operations, Procurement, Human Resources, and Financial Crime Risk. It provides support to various business groups and the job involves data analysis, model and strategy development & implementation, Business Intelligence, reporting and data management Global Business/Global Function (Ex: WPB, CMB, GRA etc.): The WDT/ WDAC Wholesale unit in Kolkata/Bangalore provides analytics, data & insight support to various HSBC CMB/ GB portfolios. Team’s focus is on using logical thought process and relevant statistical techniques and right tools & techniques & productize scaled solutions to analyze product portfolio metrics and risk behavior to arrive at value-based optimum decisions. Wholesale CDAO Function: • This function is part of the Wholesale COO function and aims at bringing together existing CMB and GB D&A functions into a single Wholesale Data & Analytics function. As part of this significant programme of change, the function is expected to re-design and rationalize the Analytics, Technology, Architecture and Data. The key areas of focus for the WCDAO function include: • Defining the Wholesale Data & Analytics strategy with a focus on Asia. Continue to stretch HSBCs ambition and push boundaries on the use and adoption of Data & Analytics to unlock value and drive growth (10x). Continue the pivot to all Regions to deliver value to our stakeholders – customers, employees, regulator and investors. (build locally, deploy globally) • Embed Customer Led Design in our delivery life-cycle and evolve our delivery methods (continued focus on agile @scale). • Design and build a Customer Responsive Architecture - delivering on customer expectations in understanding their needs by capturing, interpreting and connecting every customer and market event in real-time. • Driving Next Gen MI – shape how we run, manage and report on our business (in real-time) • Deliver a new Operating model. Scale of common and shared services (utilities) with the potential to Build, Operate and Transfer utilities into 1. Group; 2. Platform integration/convergence; 3. Effective Organization Design; 4. Embed Minimum Viable Governance • Deliver and evidence return on investment on our committed Book of Work. • Collaborate effectively with xLoB, Group Functions and Group with a particular focus on building common capabilities and stakeholder value • Gain industry recognition for delivering a differentiating proposition to our key stakeholders • People Focus - Investment in our People, with focus in the areas of Career Planning and development, Customer Experience, Raising awareness in Risk, Control and Finance & Story Telling What you’ll do
💡 Quick Summary
Seeking a career-building opportunity? The Manager | Business Management GSC position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.