Job Description
Job type
Part-time
Full-time
Location
Subiaco WA 6008
Full job description
Overview:
Position Title: Client Solutions Manager
Location: Perth
Full/Part-time: Full time (or 4 days a week minimum)
Direct Reporting: Managing Director - Australia
Position Summary:
Working closely with the Client Solutions and People & Development teams nationally and reporting to the Managing Director – Australia, the Client Solutions Lead in Perth is responsible for driving the successful growth of the WA business including the following activities:
Responsibilities:
Identifying, developing and managing client relationships in the WA legal market to win and expand business
Conducting business development activities including focused outreach, arranging client visits and pitches and following up on sales opportunities and leads
Locates or proposes potential business opportunities by contacting potential clients, discovering and exploring opportunities
Closes new business opportunities by coordinating and negotiating requirements
Expands key client relationships leveraging the full spectrum of LOD/Consilio product offerings
Works towards revenue generation and maintaining LOD’s desired margins whilst driving the expansion of the LOD WA presence
Identify potential business opportunities by researching industry and related events, publications, and announcements to provide increased market presence
Prepare and co-ordinate client related documentation
Work with the wider national client solutions team to manage and grow our client relationships across all offices
Maintenance of Client Relationship Management system
Prepare tenders, pitches and presentations to win new client business
Identify and attend industry events to represent the national LOD business
Key Performance Indicators:
Ensuring that the WA business is delivering on its annual regional plan
Achieving expansion in revenue and lawyer numbers whilst maintaining strong margins
Maintaining strong relationships with WA lawyers and consultants
Driving the achievement/exceeding budgeted sales projections
Successful management of ongoing and new client relationships
Successful penetration of new market sectors of opportunity
Increasing utilisation of lawyers/consultants
Successful and meaningful relationships with national management team
Other Internal Key Relationships
WA-based lawyers and consultants
National and global Client Solutions team
National and global People & Development team
Wider global HQ team
Qualifications:
Tertiary qualifications in commerce, business or law
You will have a mix of at least 5 years demonstrated recruitment or sales experience, ideally in legal or other professional services or a recruitment related business
Intermediate to advanced computer skills including Word, Excel, MS Outlook and PowerPoint Personal Attributes & Skills
Strong team player
Self-motivated and results driven and a positive “can do” attitude, thriving in both individual and team situations
Good communicator and listener in a highly commercial environment
Ability to prioritise and multi-task
Rapport and relationship building internally and externally
Experience in maximising BD opportunities
Consilio’s True North Values
Excellence - We strive to make every client our advocate
Passion - We DO because we CARE.
Collaboration - We win together through teamwork and communication.
Agility - We flex, adapt and embrace change.
People - We value, respect and invest in our teammates.
Vision - We create clarity of purpose and a clear path forward.
Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, ****** orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Part-time
Full-time
Location
Subiaco WA 6008
Full job description
Overview:
Position Title: Client Solutions Manager
Location: Perth
Full/Part-time: Full time (or 4 days a week minimum)
Direct Reporting: Managing Director - Australia
Position Summary:
Working closely with the Client Solutions and People & Development teams nationally and reporting to the Managing Director – Australia, the Client Solutions Lead in Perth is responsible for driving the successful growth of the WA business including the following activities:
Responsibilities:
Identifying, developing and managing client relationships in the WA legal market to win and expand business
Conducting business development activities including focused outreach, arranging client visits and pitches and following up on sales opportunities and leads
Locates or proposes potential business opportunities by contacting potential clients, discovering and exploring opportunities
Closes new business opportunities by coordinating and negotiating requirements
Expands key client relationships leveraging the full spectrum of LOD/Consilio product offerings
Works towards revenue generation and maintaining LOD’s desired margins whilst driving the expansion of the LOD WA presence
Identify potential business opportunities by researching industry and related events, publications, and announcements to provide increased market presence
Prepare and co-ordinate client related documentation
Work with the wider national client solutions team to manage and grow our client relationships across all offices
Maintenance of Client Relationship Management system
Prepare tenders, pitches and presentations to win new client business
Identify and attend industry events to represent the national LOD business
Key Performance Indicators:
Ensuring that the WA business is delivering on its annual regional plan
Achieving expansion in revenue and lawyer numbers whilst maintaining strong margins
Maintaining strong relationships with WA lawyers and consultants
Driving the achievement/exceeding budgeted sales projections
Successful management of ongoing and new client relationships
Successful penetration of new market sectors of opportunity
Increasing utilisation of lawyers/consultants
Successful and meaningful relationships with national management team
Other Internal Key Relationships
WA-based lawyers and consultants
National and global Client Solutions team
National and global People & Development team
Wider global HQ team
Qualifications:
Tertiary qualifications in commerce, business or law
You will have a mix of at least 5 years demonstrated recruitment or sales experience, ideally in legal or other professional services or a recruitment related business
Intermediate to advanced computer skills including Word, Excel, MS Outlook and PowerPoint Personal Attributes & Skills
Strong team player
Self-motivated and results driven and a positive “can do” attitude, thriving in both individual and team situations
Good communicator and listener in a highly commercial environment
Ability to prioritise and multi-task
Rapport and relationship building internally and externally
Experience in maximising BD opportunities
Consilio’s True North Values
Excellence - We strive to make every client our advocate
Passion - We DO because we CARE.
Collaboration - We win together through teamwork and communication.
Agility - We flex, adapt and embrace change.
People - We value, respect and invest in our teammates.
Vision - We create clarity of purpose and a clear path forward.
Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, ****** orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
💡 Quick Summary
Seeking a career-building opportunity? The Manager, Client Solutions position is now open for candidates interested in the Customer Care Executive sector. This role in Subiaco offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
