Manager, Cloud Systems Capacity and Operations Program, Apple Services Engineeri

The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on an extensive scale, meeting Apple’s high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. Our Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple’s unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, flexible, and cross-functional, offering greater exposure to the array of opportunities here.

Description

The Apple Cloud Services Infrastructure team is seeking a senior engineering program manager to lead capacity management and operations across our cloud platform. You'll build the systems and processes that enable Apple's infrastructure to scale efficiently. You'll be responsible for capacity planning operations and tooling that spans data services, compute, networking, elastic disk, and elastic compute systems. Working with engineering, product, and business teams, you'll drive the roadmap for capacity planning tools, operational workflows, and resource optimization that power Apple's services at scale.","responsibilities":"Lead a team of senior program managers focused on capacity planning and operations for Apple's cloud infrastructure

Establish cross-functional partnerships with stakeholders, understanding their use cases and improving the ease of use of services

Collaborate with Apple's Services engineering teams to define partnership strategies across Apple's cloud ecosystem

Develop capacity forecasting frameworks and tooling that enable proactive planning across compute, storage, networking, and data services

Translate product requirements into technical roadmaps, identifying risks early and partnering across teams to ensure successful delivery

Drive operational excellence and build scalable processes that support Apple's growing infrastructure needs

Preferred Qualifications

Experience with public cloud providers (AWS, Azure, GCP) and hybrid cloud architectures

Background in GPU/accelerator capacity planning or high-performance computing

Experience building capacity forecasting models or resource optimization tooling

Familiarity with data services, storage systems, and network capacity planning

AIML infrastructure or ML platform experience preferred

Proven ability to influence senior engineering leaders and build consensus across organizations with competing priorities

Strong aptitude for problem solving and the ability to make complex technical and business trade-offs

Self-motivated and proactive; demonstrated ability to quickly triage, prioritize, and lead cross-functional teams under pressure

Track record of driving measurable improvements in team quality, performance, agility, or effectiveness

Minimum Qualifications

10+ years in technical program management

Experience building capacity management or resource optimization systems at scale

Track record leading teams of program managers

Deep understanding of cloud infrastructure and distributed systems

MS/PhD in Computer Science, Engineering, or related technical field or related industry experience

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .