Manager-Commercial Excellence & Business Operations - Mumbai

Major Responsibilities:

• Responsible for daily store operations

• Provide excellent customer service and maintains a pleasant shopping environment consistent with our brand image

• Calls on current and potential customers to establish and maintain client relationship

• Keep customers informed on new products or services, changes, etc.

• Identifies and handles client enquiries and concerns

• Executes sales plans and participates in marketing events and promotion programs

• Communicates feedback gathered through in-store activities to store management

• Other duties as assigned

Requirements & Capabilities:

• At least 2 years of relevant experience in high-end fashion, luxury industry or in similar capacity

• Passion in retail industry with good selling skills

• Likes fashion and appreciates quality products

• Fluent in English. Additional languages spoken is a plus.

• Must be a good team player, pleasant, service oriented with good communication skills

• Basic computer skills